Operations Manager
Location: Dartford
Salary: Competitive
Contract Type: Permanent
Working Hours: 40 hours per week, Monday-Friday
Looking for a leadership role where you can combine operational excellence, technical expertise, and commercial responsibility?
We're seeking an Operations Manager – Site Investigation & Geotechnical Drilling to lead the successful delivery of ground investigation and drilling projects across the UK. You'll oversee the full project lifecycle, from supporting tender development and mobilisation through to delivery, client management, commercial performance, and team leadership.
This is a pivotal role within our Geotechnical division, offering the opportunity to influence operational strategy, drive business growth, and lead high-performing teams delivering critical infrastructure projects.
What you'll do;
Lead the delivery of multiple site investigation and geotechnical drilling projects from mobilisation through to completion
Manage project programmes, resources, budgets, and operational performance across a portfolio of contracts
Act as the primary point of contact for clients, maintaining strong relationships and ensuring excellent service delivery
Produce and review project documentation including RAMS, Construction Phase Plans, COSHH assessments, and site packs
Lead and support Drilling Supervisors, drill crews, and technical teams to ensure safe, efficient project delivery
Monitor commercial performance, identifying risks and opportunities to protect profitability
Champion Health, Safety, Quality, and Environmental standards across all operations
Work closely with commercial, estimating, procurement, laboratory, and HSQE teams to deliver projects successfully
Support tender preparation, pricing reviews, site walkovers, and technical scoping activities
Drive continuous improvement across operational processes, safety performance, and client satisfaction
Identify opportunities for repeat business, cross-selling, and revenue growth within existing client accounts
Contribute to operational reporting, forecasting, resource planning, and strategic business objectives
What you'll get;
Opportunity to lead complex geotechnical and site investigation projects across a diverse range of sectors
Significant autonomy and influence over operational and commercial decision-making
Exposure to major infrastructure, utilities, environmental, and development projects
The chance to shape and grow a developing geotechnical business within Ground Control
Ongoing professional development and support for further qualifications and technical training
A leadership role where you'll directly influence project success, team performance, and business growth
Collaboration with experienced technical, commercial, and operational professionals
A supportive culture focused on safety, innovation, and continuous improvement
What we're looking for;
Proven experience within site investigation, geotechnical drilling, or ground engineering environments
Experience managing multiple projects, contracts, or operational teams simultaneously
Strong leadership skills with experience developing and managing field-based teams
Excellent client-facing, communication, and stakeholder management skills
Commercial awareness, including budget management, forecasting, risk management, and contract performance
Sound knowledge of geotechnical investigation techniques and ground characterisation
Understanding of industry standards including BS5930, BS EN ISO 22475, and AGS data requirements
Strong organisational and project management skills
Full UK Driving Licence
Desirable:
Degree, HNC, or HND in Civil Engineering, Geology, Environmental Science, or a related discipline
Experience working within major infrastructure or framework environments
SMSTS or SSSTS
Relevant CSCS Card
BOHS P901 or contaminated land experience
Experience supporting estimating, tendering, or business development activities
What to expect from our recruitment process at Ground Control
We aim to make our process clear, supportive, and straightforward - so you always know what’s coming next.
Application review: Once you apply, our Talent team will carefully review your application against the key skills for the role
Optional video: You’ll have the chance to submit a short video to showcase your skills and personality - this is completely optional
Intro call: If you’re a good match, we’ll invite you to book a short (up to 30 minutes) telephone interview at a time that suits you
First interview: If selected you’ll then take part in an interview, either on Teams or in person, depending on the role
Next steps: For some roles, there may be a technical assessment and a second-stage interview either on teams or in person.
We’ll keep you updated throughout and make sure you feel supported at every stage.
Benefits;
Competitive salary – aligned with your skills and experience
Performance‑linked bonus: Bonus opportunities aligned to your level and contribution.
Pension scheme – helping you plan for the future
Recognition schemes – celebrating and rewarding great work
Private GP service – fast, convenient access to medical support
Life insurance – providing added peace of mind
Subsidised gym membership – supporting your health and wellbeing
Holiday buy scheme – purchase up to 5 additional days of annual leave
#INDHP
Equal Opportunities Statement
At Ground Control, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered to thrive. We believe that diversity drives innovation and success, and we welcome applications from individuals of all backgrounds, experiences, and perspectives.
We are proud to be an equal opportunities employer. We do not discriminate on the basis of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (including colour, nationality, ethnic or national origin), religion or belief, sex, sexual orientation, or any other protected characteristic as defined in the Equality Act 2010.
We actively support and promote an inclusive culture, ensuring fair and equitable treatment throughout the recruitment process and across all stages of employment, including training, development, promotion, pay, and termination. We are committed to providing reasonable adjustments for disabled applicants and employees, and to creating a working environment free from discrimination, harassment, bullying, or victimisation.
We expect all colleagues to uphold our values of dignity, respect, and inclusion. We take a zero-tolerance approach to any form of discriminatory behaviour and are committed to continuous improvement through training, inclusive policies, and accountability at all levels.
