Call center team lead Work, Jobs in Datchet, Brk (with Salaries)

Contact Centre Team Leader
Wandle Housing Association Limited. —London
- £40,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
Contact Centre Team Manager - 12 Month FTC (Maternity Cover)
Allwyn UK —Watford
- Hybrid work
- Management
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Macmillan Support Worker Team Leader
King's College Hospital NHS Foundation Trust —London
- £38,488 - £46,852 a year
- Full-time
- Care plans
- Time management
5d
Sales Development (Lead Gen and Telemarketing)
CMS Distribution —London
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Sales Lead - Outbound Contact Centre
The Economist Group —London
- Hybrid work
- Sales
- Communication skills
- Employee assistance programme
Quick apply
SCUK Contact Centre Team Leader (12 Month FTC)
SCU Santander Consumer (UK) plc —Redhill
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
12d
Operational Sales Manager (Outbound Contact Centre Team - Retail)
Allwyn UK —Watford
- Hybrid work
- Sales
- Customer service
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Contact Centre Team Manager - 12 Month FTC (Maternity Cover)
Allwyn UK —Watford
To deliver exceptional customer service to all Allwyn customers and retailers, through effective performance management, coaching and development of a contact…
Quick apply
Client Development Manager - Insurance (12 month FTC)
Reynolds Porter Chamberlain —London
Support the senior insurance business development manager to deliver our firm's insurance sector strategy, driving profitable growth in key markets and practice…

I want to receive the latest job alerts for call center team lead in datchet, brk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Contact Centre Team Leader

Wandle Housing Association Limited. -
London

Apply Now

Job details

Permanent | Full-time
£40,000 a year

Qualifications

Customer service
Microsoft Office
Analysis skills
Leadership
Communication skills

Full job description

Permanent - Full Time - Hybrid working (2 office days per week) - £40,000 per annum

Do you have a passion for excellent customer service and a talent for leading teams?

We're seeking a dynamic Contact Centre Team Leader to manage and motivate up to 12 Customer Service Advisors, ensuring every tenant experience is outstanding.

What You'll Do:

Oversee enquiries across calls, emails, chatbots, and social media-ensuring timely, quality responses.
Manage key service areas like Repairs and Neighbourhood and build strong contractor relationships.
Lead weekly team meetings and training through our Contact Centre Academy.
Monitor performance and efficiency-keeping wait times low and resolving complex complaints at first contact.
Drive continuous improvements, resource planning, and budget management, while embodying our Wandle values.

What You Bring:

Proven call centre leadership experience, ideally in Social Housing.
A solid grasp of contact centre operations and Tenant Satisfaction Measures.
A Chartered Institute of Housing qualification or the drive to train and achieve it.
Superb communication, analytical, and motivational skills-plus strong Microsoft Office proficiency.

If you're ready to inspire your team and make a real impact, we want to hear from you. Apply now and lead us towards operational excellence!

Please apply with your CV and supporting statement outlining why you should be our next Contact Centre Team Leader.

Closing date: 5th July 2026 at 11:59pm
Shortlisting: 6th July 2026
Interviews: Week commencing 13th July 2026

Please note, Wandle is not able to support any visa sponsorship requests. You need to have the right to work in UK to be considered for this role.

Apply Now

Refine Your Search

call center team lead jobs in datchet, brk

Contact Centre Team Leader

Contact Centre Team Manager - 12 Month FTC (Maternity Cover)

Macmillan Support Worker Team Leader

Sales Development (Lead Gen and Telemarketing)

Sales Lead - Outbound Contact Centre

SCUK Contact Centre Team Leader (12 Month FTC)

Operational Sales Manager (Outbound Contact Centre Team - Retail)

More jobs to discover

I want to receive the latest job alerts for call center team lead in datchet, brk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected