It analyst Work, Jobs in Datchet, Brk (with Salaries)

IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Project management
- Agile
IT Field Technical Analyst
Cadent Gas —Slough
- £39,687 - £44,358 a year
- Hybrid work
- Travel
- Computer networking
- IT
- Employee discount
5d
IT Security Analyst
Wates —Leatherhead
- Computer Science
- Microsoft Office
- Analysis skills
20h
Senior IT Customer Support Analyst, Desktop Support
KBR —Leatherhead
- Full-time
- Computer Science
- Windows
- Supervising experience
5d
First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
Junior IT Support Analyst
Pizza Express —Uxbridge
- £30,000 a year
- Weekend availability
- IT
- Restaurant
- Communication skills
Quick apply
6d
End User Support Analyst
Clarksons —London
- Weekend availability
- Maintenance
- Windows
- Microsoft Office
IT Service Desk Analyst
Frimley Health NHS Foundation Trust —Ascot
- £29,812 - £32,715 a year
- Full-time
- In-person
- Leadership
- Communication skills
20h
IT Support Analyst
Level Ten —London
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Hospitality
- Computer networking
- IT
Quick apply
3d
IT Service Desk Analyst
British Transport Police —London
- £35,754.47 - £41,889.52 a year
- Full-time
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Gym membership
Quick apply
7d
Senior Operations and IT Risk & Governance Analyst -Secondment 9-12 months
Allianz —Guildford
- £52,500 a year
- Full-time
- Hybrid work
- No degree
- Employee discount
IT Finance & Projects Analyst
Toyota Financial Services, KINTO and KINTO JOIN —Epsom
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Quick apply
Onsite Senior Technical Analyst, IT Infrastructure Services
Deloitte —London
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Digital & IT Senior Analyst - Messaging
Parker Hannifin Corporation —Hemel Hempstead
- Computer Science
- Bachelor's degree
- Travel
Fraud Prevention and Risk Analyst - Ecommerce IT
UNIQLO —London
- Full-time
- Hybrid work
- Sales
- Customer service
- Data analysis skills
- Employee discount
5d
Service Desk Analyst: On Client Site in Watford
Codestone —London
- English
- Windows
- Microsoft Office
IT Support Analyst
IQUW Group —London
- Full-time
- Azure
- Windows
- Microsoft Office
6d
Junior IT Analyst Support Specialist (London, UK)
Alantra —London
- Full-time
- Microsoft Powerpoint
- Azure
- Microsoft Office
Cyber Security & Network Analyst
Toyota Financial Services, KINTO and KINTO JOIN —Epsom
- Full-time
- Hybrid work
- Maintenance
- Presentation skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
IT Technical Systems Analyst (Applications Team)
Withersworldwide —London
- Full-time
- Hybrid work
- Azure
- SQL
- APIs
- Profit sharing
- Employee discount

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IT Support Analyst – Client Services & Monitoring

GroupNexus -
Hampstead

Apply Now

Job details

Qualifications

Windows
Technical support
Project management
IT support
Project management methodology
Agile

Full job description

IT Support Analyst – Client Services & Monitoring – Hampstead/ Hybrid – Competitive Salary

About us:

GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company that has an exceptional culture with strong values and a hunger for growth. We are a company with a real family feel and we want people who thrive on responsibility and have a strong desire to grow and excel. The aim is simple: we seek like-minded, talented and ambitious individuals who want to be part of our exciting journey.

About the role:

The ANPR Technical Support Analyst role is responsible for providing first/ second line support to both internal and external customers for a range of solutions. This is an exciting opportunity for a candidate looking to improve their
technical support skills and experience. Working within a fast-paced and dynamic team, you will play a key role in expanding the business with a significant improvement strategy, playing a key part in achieving the goals defined within our client’s strategy.

You will be supporting 1000+ remote sites as well as having responsibility for dispatching engineers to site to resolve issues. A good technical understanding is important as you will be helping to configure hardware and provide support for troubleshooting issues and supporting engineers onsite. Completing daily checks of the system will be part of your routine as well as monitoring all incoming alerts using various tools and whilst there will be predefined actions for some tasks, an overall understanding and willingness to explore will be
required to troubleshoot to get to the bottom of the issue. This position includes performing 1st and 2nd level troubleshooting, manual alert analysis and resolving issues.

Key Accountabilities:

Daily management of support tickets
Daily Checks
Compiling reports/ ad-hoc reports
Resolving tickets to SLA
On-site equipment sign-off
Ability to coordinate across teams, working closely with peers to deliver on SLA’s
Advanced skills in troubleshooting and analysis, networking, applications and systems
Proactively contacting clients, contractors and stakeholders as a part of incident management
Troubleshooting hardware\software issues
Management of 3rd party suppliers
Escalation of issues to the 2nd/ 3rd line support operatives
Analysis and monitoring of site data feeds across various platforms
Responding to daily client email/telephone support requests and queries
Commissioning of new sites and solutions
Analysis of site data including visits, vehicle movements, permits and potential offenses
Provision of remote assistance to field service engineers

Technical Skills Required:

Understanding of Windows operating systems from XP onwards
Understanding of network topology and communication services
Proven methodical approach to fault diagnosis
Previous experience within an IT support environment
Experience with specific project management methodologies like PRINCE2 or Agile.
Knowledge of specific industry or organizational procedures.
Experience in a fast-paced, innovative project environment.

GroupNexus is a fun and supportive environment to work and as an employer we invest heavily in our team. Career development is important, and we strive to offer our employees a work place where they feel valued and appreciated. For more information please contact [email protected]

Please note: This is not an exhaustive list of requirements. Additional functions and requirements may be assigned by supervisors as deemed appropriate. For more information on this or other vacancies including supervisors, car park attendants and other vacancies, please contact [email protected] including your name, address and telephone number.

Apply Now

Refine Your Search

it analyst jobs in datchet, brk

IT Support Analyst – Client Services & Monitoring

IT Field Technical Analyst

IT Security Analyst

Senior IT Customer Support Analyst, Desktop Support

First Line Service Desk Analyst

Junior IT Support Analyst

End User Support Analyst

IT Service Desk Analyst

IT Support Analyst

IT Service Desk Analyst

Senior Operations and IT Risk & Governance Analyst -Secondment 9-12 months

IT Finance & Projects Analyst

Onsite Senior Technical Analyst, IT Infrastructure Services

Digital & IT Senior Analyst - Messaging

Fraud Prevention and Risk Analyst - Ecommerce IT

Service Desk Analyst: On Client Site in Watford

IT Support Analyst

Junior IT Analyst Support Specialist (London, UK)

Cyber Security & Network Analyst

IT Technical Systems Analyst (Applications Team)

I want to receive the latest job alerts for it analyst in datchet, brk

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