Senior analyst Work, Jobs in Datchet, Brk (with Salaries)

Customer Services Trainer
ArvatoConnect —Datchet
- £30,189 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
10d
Senior Business Analyst
Civic Recruitment Limited —Surrey Heath
- £650 a day
- Full-time
- Communication skills
Quick apply
Business Analysts — All Levels - UK Wide
Concept AI Ltd —London
- £35,000 - £120,000 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
- Flexitime
- Work from home
Quick apply
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Mentoring
- Organisational skills
- Training & development
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Communication skills
Quick apply
Counter Corruption Administration Specialist
Ministry of Justice —Hemel Hempstead
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Data entry
- Annual leave
Graduate Project Analyst | London
eaChange —London
- £30,000 a year
- Communication skills
Business Analyst
Zaizi —London
- £70,000 - £85,000 a year
- Hybrid work
- Continuous improvement
- APIs
- Annual leave
- Work from home
Quick apply
Senior Business Analyst - Applied AI and Innovation
TIEVA —London
- £65,000 - £80,000 a year
- Full-time
- Remote
- Free parking
- Employee assistance programme
Quick apply
Junior Business Analyst
EXL Service —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
Business Process and Operations Analyst
MANAGEMENT CONSULTANCY CAMPUS LTD —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- Agile
Quick apply
5d
Centre for Growth Qualitative Analyst Senior Manager (12 Month FTC)
Boston Consulting Group —London
- Full-time
- Analytics
Business Analyst
Roke —Woking
- Full-time
- Continuous improvement
- Agile
System Support Analyst
UltraSoft Technologies —Staines-upon-Thames
- £24,000 - £30,000 a year
- Communication skills
Senior Analyst - BCG Vantage, MedTech (Temporary - 12-Month Fixed-Term Contract)
Boston Consulting Group —London
- Full-time
- English
- Research
- Bachelor's degree
Change Consultant
Hitachi Solutions —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Human resources
Quick apply
Financial Crime & Due Diligence Analyst
Centrica —Windsor
- Analysis skills
- Travel
- Communication skills
4d
Senior Analyst (Digital & Transformation Consulting)
4C Associates —London
- Hybrid work
- Project management
- Organisational skills
Senior Payment Analyst
Fanvue —London
- £50,000 - £90,000 a year
- Full-time
- Remote
- SQL
- Analytics
Senior Test Analyst - C3
Scale Factory —London
- Hybrid work
- Agile
- Communication skills
- Annual leave

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senior analyst jobs near datchet, brk

Customer Services Trainer

ArvatoConnect -
Datchet

Apply Now

Job details

Full-time
£30,189 a year
10 days ago

Benefits

On-site gym
Company pension
Employee assistance programme
Employee discount
Shuttle service provided

Qualifications

Facilitation
Coaching
Learning quality assurance auditing
Continuous improvement
Continuous improvement cycles oversight
Staff training
Organisational skills
Training & development
Learning and development experience
Communication skills
Time management

Full job description

Contract: 6-Month Fixed-Term Contract, with the potential for extension

Location: Datchet, SL3 9LL, just off the M4

Salary: £30,189 p/a pro rata

Hours: 40 hours per week, Monday to Friday, 9:00am–6:00pm, fully onsite at our Datchet office.

Future shapers. Experience makers

The Role:

This is an exciting opportunity to work as a Trainer for our Automotive account at our Datchet Office. You will be responsible for supporting and empowering colleagues to deliver good outcomes to the customer base of our market-leading automotive client. This will be done through delivery of all customer service advisor operational training activity, including initial induction and ongoing training interventions, continuous improvement or quality-led/identified training needs analysis, new/changed process or product training, and promoting the ongoing achievement of all annual mandatory training being completed on time.

You will be working with our client’s training team to support them in achieving their short- and long-term business objectives, while also delivering our own contractual quality and service delivery obligations.

Please note this is an on-site position, and there is no opportunity to work remotely/homebased.

What you’ll do:

Identify training needs and knowledge gaps within the operation, working closely with Team Managers, Quality Analysts, and Senior Operations Managers to drive continuous improvement
Collaborate with client training teams to support and contribute to the overall training strategy and the development of tailored training plans
Enhance the team’s training portfolio by promoting company-wide development opportunities and targeted learning programs for employees and managers
Partner with service delivery teams to plan, schedule, and monitor training courses, ensuring completion, collecting trainee feedback, and using insights to improve future sessions
Regularly engage with operational leadership teams to support them in delivering bespoke training, learning interventions, and development initiatives
Monitor training delivery quality through learner feedback and performance measures, taking action to continually improve outcomes and enhance the learner experience
Create and deliver regular knowledge checks and assessments to ensure knowledge retention and successful training outcomes

What you’ll bring to the table:

Strong demonstrable experience working in a contact centre environment is desirable, preferably within an FCA-regulated setting

Experience in creating training materials or using training tools/technology would be useful, but we’re open to different approaches
An understanding of training processes, procedures, or training administration would be an advantage
Creative, energetic and a positive role model with commercial and business acumen

Minimum Criteria:

✅ A passion for, and demonstrable experience of, coaching, supporting others, and driving results

✅ Excellent communication and facilitation skills

✅ Excellent time management and organisational skills

✅ Strong demonstrable experience in facilitating training/coaching

In return, we’ll offer you:

25 days (Plus 3 public/bank holidays which must be taken to cover Christmas day, Boxing Day & New Year's Day) (Pro Rata)
Excellent on the job training and on-going core skills development
Life assurance and access to a company pension scheme (after qualifying period)
Exclusive staff discounts at holiday, leisure & other retailers, so you can buy and do the things you love for less
An employee assistance programme to ensure your wellbeing
A shuttle bus from the local train stations directly to our office
Monthly employee-voted awards to recognise your achievements
Unique career opportunities
A chance to work as part of a great team in a rewarding role
Fantastic facilities at our Datchet office including on-site gym

If you want a role where you’re encouraged to be 100% you every day and you're happy with the following final points, get in touch and apply today!

Credit checks will be undertaken on all successful candidates. Any CCJ’s, bankruptcies or IVA’s must be declared at interview stage and proof that payment plans are in place will be required

Diversity & Inclusion Statement:

It’s our differences that make our organisation stronger, and we work to ensure that all our colleagues’ voices are heard and that their aspirations are nurtured in a culture where people can grow and be 100% themselves every day, no matter their age, sex, gender, disability, ethnicity, sexuality, neurodiversity, or religion. Not only are we a Disability Confident Committed Employer, but we also believe in continuously strengthening our female talent, standing with the LGBTQI+ community and celebrating our multicultural workforce.

Apply Now

Refine Your Search

senior analyst jobs in datchet, brk

Customer Services Trainer

Senior Business Analyst

Business Analysts — All Levels - UK Wide

Application Support Analyst

Training and Support SME (Military)

Counter Corruption Administration Specialist

Graduate Project Analyst | London

Business Analyst

Senior Business Analyst - Applied AI and Innovation

Junior Business Analyst

Business Process and Operations Analyst

Centre for Growth Qualitative Analyst Senior Manager (12 Month FTC)

Business Analyst

System Support Analyst

Senior Analyst - BCG Vantage, MedTech (Temporary - 12-Month Fixed-Term Contract)

Change Consultant

Financial Crime & Due Diligence Analyst

Senior Analyst (Digital & Transformation Consulting)

Senior Payment Analyst

Senior Test Analyst - C3

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