Delivery coordinator Work, Jobs in Daventry, Nth (with Salaries)

Corrective Action Coordinator
Wickes —Northampton
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
5d
Account Support Coordinator
Arcus FM —Milton Keynes
- Up to £30,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Annual leave
Quick apply
7d
Delivery Assurance Co-ordinator
Anglian Water Services Ltd —Milton Keynes
- £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Organisational skills
- Annual leave
9d
Customer Care Co-ordinator
Bloor Homes —Hinckley
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
7d
Commercial Sales Coordinator
City Commercial —Crick
- Full-time
- Sales
- Business development
- Travel
- Annual leave
- Employee assistance programme
Managed Services Coordinator
Cox Automotive —Leicester
- Up to £27,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Employee discount
Final Mile Delivery Coordinator
HelloFresh —Coventry
- Day shift
- Data analysis skills
- SQL
- Analysis skills
- Employee assistance programme
- Gym membership
Quick apply
Customer Service & Technical Support Coordinator
Brett Martin Daylight Systems —Coventry
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Stockroom Coordinator (38 hours) - Bicester
New Balance —Bicester
- Nights as needed
- Microsoft Word
- English
- Communication skills
- Employee discount
GIK Charity Stock Coordinator - Warehouse (22699)
Barnardo's —Rugby
- £25,753 a year
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
7d

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Account Support Coordinator
Arcus FM —Milton Keynes
4% bonus, subject to achievement of targets. At the end of each month, support the provision of a detailed breakdown of work orders spend through quotes/…
Up to £30,000 a year
Quick apply
7d
Office Administrator & Key Accounts
Fina Furniture Ltd —Stratford-upon-Avon
Resolve order queries, delivery issues and after-sales enquiries. Build and maintain excellent relationships with key customers.
£15 an hour
Quick apply
2d

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Corrective Action Coordinator

Wickes -
Northampton

Apply Now

Job details

Full-time
5 days ago

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Communication skills

Full job description

It’s a busy time for Wickes at the moment and we are looking for additional support in our Corrective Action Team.

Role Purpose:

To effectively deliver the end-to-end operational processes within the Corrective Action Team to achieve agreed SLAs, supporting internal and external stakeholders to resolve customer concerns and supporting our installer network.

What you’ll be doing:

Complete all daily assigned tasks, following the agreed processes and within agreed SLAs, including, but not limited to, review of new tickets, allocation of jobs to installers, stakeholder communication and customer contact.
To allocate Corrective Action work to Installers within SLAs. Ensuring that Installers are provided with all relevant information and monitoring the completion of work to ensure the customer's remedial works are completed promptly.
To determine the stock that is required for the customer’s remedial works and process the stock order to ensure the customer's journey is not delayed.
Respond to any queries received from internal and external stakeholders within agreed SLAs and support them to achieve a resolution.
Liaise with colleagues and stakeholders at key points in the process where further support is required to achieve a resolution to ensure there are no delays, achieving individual targets and departmental service level agreements
Ensure that close attention to detail is maintained to uphold the accuracy of all work queues and ensure there is an accurate audit trail for all actions completed.
Manage workload to ensure work queues are actioned in priority order, focusing on tasks which directly impact customers and installers first, supporting other team members where required.
Attend regular service review meetings focused on continuous improvement across the department and challenging process efficiency by identifying where potential reviews are required and suggesting ideas to improve the service.

What we’re looking for:

Proven track record of working in the delivery of high-quality service.
Ability to work collaboratively in a fast-changing and flexible environment.
Working across multiple IT systems.
Using your own initiative, working at pace to tight deadlines.
Working across different teams and understanding a variety of roles and responsibilities.
Taking ownership of own streams whilst demonstrating flexibility when required.
Delivers results consistently.
Strong literacy skills.
Strong verbal and written communication skills and the ability to communicate with a range of internal and external stakeholders.
Excellent planning and organisation skills and the ability to prioritise and complete multiple tasks to agreed timescales.
Willingness to take responsibility, own tasks and deliver on time.
Ability to work quickly, with excellent attention to detail, a high level of accuracy and a methodical approach, even under pressure.
Ability to use your own initiative and take proactive actions to resolve problems.
Able to work as part of a team.
Committed to continued personal development.
Data Protection.
Customer service principles, models and best practices.
Operating procedures and processes.
KPIs and target-based activities.
Self-motivated.
Intrinsic learner - always seeks to improve.
Positive outlook and can-do attitude.
Friendly and approachable.
Respectful.
Humble and authentic.
Tenacious - wants to do their best every day.
Reliable and steadfast.

What can we offer you?

You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us. We also have an early careers network to support you if you’re in your first few years of your career.

We’ll also equip you with a benefits package that includes:
Competitive bonus
Save-as-you-earn scheme
Private Medical and Life Assurance
Enhanced contributory pension scheme
Colleague discount

Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme

Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support.

By giving you the support you need to do well at work, and the flexibility to make life work for you. We are giving you a career that doesn’t put your life on hold. Where you can be yourself, do your best work, and make a positive difference every day.

About Us:

Wickes is a multi-channel retailer operating in the home improvement market. With 50 years in industry, Wickes now generates revenue in excess of £1.6bn across 230 stores delivered by 8,000+ colleagues. But it is our culture that is considered our best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.

We aim to create an inclusive workplace with colleagues’ wellbeing at the heart of everything we do.

We’re a Disability Confident Employer and committed to building a diverse workforce that reflects the communities we serve. We welcome applications from disabled people and are committed to providing an accessible recruitment process and workplace for everyone. If you require any support or reasonable adjustments, please let us know here.

Apply Now

Refine Your Search

delivery coordinator jobs in daventry, nth

Corrective Action Coordinator

Account Support Coordinator

Delivery Assurance Co-ordinator

Customer Care Co-ordinator

Commercial Sales Coordinator

Managed Services Coordinator

Final Mile Delivery Coordinator

Customer Service & Technical Support Coordinator

Stockroom Coordinator (38 hours) - Bicester

GIK Charity Stock Coordinator - Warehouse (22699)

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