Help desk Work, Jobs in Daventry, Nth (with Salaries)

Order Management Clerk
Biesse —Daventry
Help Desk Engineer
PCS Business Systems —Kettering
- Communication skills
- Time management
1st Line Support Analyst
Dawsongroup —Milton Keynes
- Full-time
- Communication skills
Quick apply
2d
Returns Operations Co-ordinator
Haier Europe —Rugby
- Full-time
- Organisational skills
- Warehouse experience
- Employee assistance programme
- Employee discount
8d
Technical Support Analyst
S4labour Ltd —Banbury
- £35,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Hospitality
- Hotel
- Analysis skills
- Free parking
- Work from home
Quick apply
10d
Telematics Service Desk Analyst
MSX International —Gaydon
- Up to £27,500 a year
- Full-time
- Hybrid work
- Analysis skills
- Time management
- Annual leave
- Work from home
Quick apply
IT Support Contract
Ekco —Milton Keynes
- Maintenance
- English
- Travel
Quick apply
Field Interviewer - Milton Keynes
the National Centre for Social Research —Milton Keynes
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
L4 Network Engineer Apprentice
Primary Goal —Coventry
- £21,000 - £25,000 a year
- Full-time
- Computer skills
- Power tools
- In-person
Quick apply
Marketing & Content Creator
Fitkit UK Ltd —Northampton
- £27,000 - £30,000 a year
- Full-time
- Social media management
- Travel
- In-person
Quick apply
3d
People Services Support Desk Executive
Grant Thornton UK LLP —Milton Keynes
- Full-time
- Continuous improvement
- Human resources
- Contracts
Reception Team Member
Welcome Break —Warwick
- Up to £12.85 an hour
- Overtime
- Hotel
- Front desk
- Free parking
- Employee discount
8d
Compliance Officer - Trees and Landscapes
Beechwood Trees and Landscapes Ltd —Coventry
- £36,420.00 - £41,955.76 a year
- Full-time
- Administrative experience
- Bachelor's degree
- Recruiting
- Free parking
Quick apply
Property Operations Supervisor – Serviced Apartments
Your Apartment —Milton Keynes
- £30,000 - £40,000 a year
- Full-time
- Hotel
- Organisational skills
- In-person
- Free parking
Quick apply
IT Technician
GXO Logistics —Northampton
- £29,050 a year
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance programme
Airdesk Operations Coordinator
The Air Ambulance Service —Coventry
- £31,629.94 - £31,629.95 a year
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
2d
Technical Support Analyst
hireful —Banbury
- £35,000 - £40,000 a year
- Full-time
- Work from home
Quick apply
9d
IT Support Apprentice
QA Apprenticeships —Coventry
- £19,000 a year
- Full-time
- Computer networking
- Annual leave
9d
Field Interviewer - Coventry
the National Centre for Social Research —Coventry
- £15.12 an hour
- Part-time
- Hybrid work
- Computer literacy
- English
- Research
- Annual leave
Quick apply
Cash Desk Volunteer
British Heart Foundation —Daventry
- Cash handling
- Employee discount

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Order Management Clerk

Biesse -
Daventry

Apply Now

Job details

Qualifications

Supplier ordering
Returns processing
Stakeholder liaison
Internal department liaison
Shipping & receiving
Procurement support
Customer support
Customer interaction
Supply chain customer service

Full job description

We manufacture lines, machinery and components for making products, enhancing the potential of the wide range of materials processed by our customers.
We simplify the production processes of customers working in the furniture, construction, automotive and aerospace sectors, courtesy of the skill of the people who work in our production sites around the world.
Founded in Italy in 1969 and now listed on the Italian Stock Exchange, we are driven by our international calling, which is manifested through a global network of showrooms, where customers can enjoy a multi-material experience.

Job Description

Key Responsibilities

Act as the primary point of contact for all spare parts enquiries.

Identify spare parts using machine parts manuals, technical documentation, and support from the UK Service Help Desk and Biesse Italy.

Process customer orders using Oracle and place orders with Biesse S.p.A. and other group subsidiaries.

Monitor supplier order confirmations and ensure they are matched and processed promptly.

Receive goods into the system accurately and within agreed timescales.

Ensure customer orders are processed, invoiced, and dispatched in a timely manner.

Manage invoice queries and resolve customer issues efficiently.

Coordinate and process returns to Biesse Italy and other suppliers where required.

Monitor the progress of all customer orders from enquiry through to delivery, providing regular updates throughout the process.

Support the escalation process for delayed or urgent spare parts deliveries.

Ensure all service requests are managed within agreed KPI targets and prioritised according to business needs.

Build and maintain effective working relationships with customers, engineers, suppliers, and internal departments to ensure successful resolution of enquiries.

Deliver a consistently high standard of customer service, ensuring all enquiries are handled professionally and efficiently.

Maintain accurate records within company systems and ensure all documentation is completed correctly.

Apply Now

Refine Your Search

help desk jobs in daventry, nth

Order Management Clerk

Help Desk Engineer

1st Line Support Analyst

Returns Operations Co-ordinator

Technical Support Analyst

Telematics Service Desk Analyst

IT Support Contract

Field Interviewer - Milton Keynes

L4 Network Engineer Apprentice

Marketing & Content Creator

People Services Support Desk Executive

Reception Team Member

Compliance Officer - Trees and Landscapes

Property Operations Supervisor – Serviced Apartments

IT Technician

Airdesk Operations Coordinator

Technical Support Analyst

IT Support Apprentice

Field Interviewer - Coventry

Cash Desk Volunteer

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