Role Purpose
To lead and manage the end-to-end new product development process from concept through to launch, ensuring products are delivered on time, within budget, and to the required quality, technical, and commercial standards. The role will work closely with commercial, technical, production, procurement, and customer teams to identify opportunities for innovation, improve existing products, and support business growth through successful product launches.
Key accountabilities/duties:
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Lead the development and launch of new products in line with customer requirements and business strategy.
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Manage the full NPD process including concept development, feasibility, trials, validation, launch, and post-launch review.
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Work collaboratively with customers, sales, technical, operations, and procurement teams to deliver commercially viable products.
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Coordinate factory trials and first production runs, ensuring accurate documentation and effective communication.
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Develop product specifications, recipes, process instructions, and supporting technical documentation.
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Ensure all products comply with food safety, legal, quality, and customer standards.
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Monitor food and market trends to identify opportunities for innovation and continuous improvement.
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Manage project timelines and critical paths to ensure launches are delivered on schedule.
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Liaise with suppliers regarding ingredients, packaging, and new materials.
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Support cost management initiatives through recipe optimisation and ingredient substitution where appropriate.
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Attend customer meetings and presentations as required.
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Support continuous improvement initiatives across the business.
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Maintain accurate records and reports relating to development activities.
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Mentor and support junior development team members where applicable.
Personal qualities and behaviour
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Strong leadership, influencing and organisational skills.
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Creative and innovative approach to product development.
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Commercially aware with strong attention to detail.
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Excellent communication and interpersonal skills.
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Ability to work under pressure and manage multiple projects simultaneously.
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Proactive and solution-focused mindset.
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Collaborative team player with the ability to influence cross-functional teams.
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Flexible and adaptable approach to changing business needs.
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High standards of professionalism and accountability.
Essential skills and competencies
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Previous experience in a New Product Development role within food manufacturing/FMCG. Within the dairy industry is desirable.
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Strong project management and organisational skills.
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Knowledge of food safety, quality systems, and relevant legislation.
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Experience managing customer-driven development projects from concept to delivery.
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Ability to manage multiple priorities and meet deadlines.
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Strong analytical and problem-solving skills.
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Full UK driving licence and willingness to travel across the UK
Desirable skills and competencies
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Degree or qualification in Food Science, Food Technology, or related discipline.
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Experience working with major retailers/customers.
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HACCP Level 3 or equivalent food safety qualification.
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Experience with retailer specification systems.
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Budget management experience.
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Team leadership or people management experience.
