Introduction
At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
At Gallagher, we see every business challenge as an opportunity to deliver exceptional outcomes - and our Exeter office reflects that mindset. It is a high-performing business with clear direction, led by a talented and ambitious team committed to client excellence, strong results and an inclusive culture.
With a strong and successful foundation already in place, we are looking for a forward-thinking Head of Office to lead the next phase of growth across our commercial offering. This is a well-established branch with real scale and presence in the South West, supporting a diverse portfolio of commercial clients.
This is a high-impact, strategic leadership role. You will take ownership of branch performance, lead and develop a high-performing team, and build on a culture that is collaborative, client-focused and well regarded in the market. A key part of the role will be to raise Gallagher’s profile across Exeter, Devon and the wider South West, building strong relationships within the local business community and with key clients.
The Exeter branch is a significant operation within Gallagher, with around 60 colleagues across broking and claims. You will inherit a successful, well-established team with strong foundations already in place, giving you the platform to focus on growth, integration activity, and further enhancing our client proposition.
We are open to a range of backgrounds for this role. You may currently be a Branch Manager, Director or regional leader, or you may come from a strong insurer background. What matters most is your ability to lead, influence and deliver. You will bring strong commercial acumen, a strategic mindset, excellent communication skills and a passion for developing people and building lasting client relationships.
Gallagher is a global leader in insurance, risk management and consulting services. We help businesses face the future with confidence.
If you are ready to step into a senior leadership role where you can shape the future of a successful regional office, we would love to hear from you.
How you'll make an impact
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Lead with Vision: Shape the direction of our Exeter branch with full P&L responsibility and deliver growth aligned to national strategy.
- Expand Our Reach: Deepen our presence in the local market by identifying new opportunities across all our product offerings.
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Champion Client Success: Strengthen existing client relationships and win new business by championing Gallagher’s consultative, solutions-led approach.
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Empower Your Team: Develop and support a talented, collaborative office by investing in growth, building succession and celebrating success.
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Drive Excellence: Ensure operational discipline and uphold best-in-class standards across compliance, client service, and placement strategy.
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Be Our Ambassador: Act as a regional ambassador for the Gallagher brand - trusted, ethical, and always putting the client first.
About You
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Proven Leadership: A proven track record of success in the insurance industry, ideally in senior leadership within a broker environment.
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Commercial Expertise: A strong understanding of commercial risks, with the ability to lead across multiple product lines and client segments.
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Inspire Trust: Confidence and credibility with clients, colleagues, and partners — you inspire trust and deliver value.
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Performance-Driven: P&L management experience and a data-driven mindset to drive performance.
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Value-Driven: A commitment to Gallagher’s values of Integrity, Innovation, Teamwork, and Client Service.
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Qualifications: ACII/FCII qualification (or working towards it) is desirable but not essential.
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Eligibility: Eligible to work in the UK.
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Compensation and benefits
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:
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Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
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Defined contribution pension scheme, which Gallagher will also contribute to
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Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
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Income protection, we’ll cover up to 50% of your annual income, with options to top up
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Health cash plan or Private medical insurance
Other benefits include:
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Three fully paid volunteering days per year
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Employee Stock Purchase plan, offering company shares at a discount
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Share incentive plan, HMRC approved, tax effective, stock purchase plan
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Critical illness cover
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Discounted gym membership, with over 3,000 gyms nationally
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Season ticket loan
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Access to a discounted voucher portal to save money on your weekly shop or next big purchase
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Emergency back-up family care
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And many more…
We value inclusion and diversity
Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.
We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.
Should you require reasonable adjustments to your application, please get in touch with [email protected] . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.
Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
