Complaints manager Work, Jobs in Deanshanger, Bkm (with Salaries)

Area Housing Manager
Milton-Keynes-Council —Milton Keynes
- £48,226 - £52,413 a year
- Travel
- In-person
- Communication skills
- Annual leave
- Employee discount
Senior Customer Service Advisor
Dominos —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Office
- IT
1d
Ticketing Manager
Silverstone —Silverstone
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Human Resources Administrative Officers - Milton Keynes and East Kilbride
Foreign, Commonwealth & Development Office —Milton Keynes
- £29,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Complaints Handler
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Customer service
- Financial services
- Banking
AAA Screening Programme Manager
Bedfordshire Hospitals NHS Foundation Trust —Bedford
- £49,387 - £56,515 a year
- Full-time
- Leadership
8d
Housing and Partnership Manager
Affinity Trust —Thame
- £45,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Annual leave
- Employee assistance programme
Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
9d
Client Relations Executive
Portman Finance Group —Northampton
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
3d
Team Lead - Customer Service
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
14d
Responsible Individual
Your Vision Children's Homes —Luton
- £450 - £500 a day
- Part-time
- Supervising experience
- In-person
- Communication skills
Quick apply
10d
Production Manager
The Bread Factory —Milton Keynes
- Weekend availability
- Microsoft Office
- Communication skills
1d
Project Manager
Forestry England —Tring
- £40,388 - £43,482 a year
- Part-time
- Hybrid work
- English
- Free parking
- Employee discount
20h
Knowledge and Information Management Officer
FCDO Services —Hanslope
- £31,898 a year
- Full-time
- Presentation skills
- SharePoint
- IT
- Annual leave
9d
Senior Admin Lead
Bedfordshire Supported Housing Ltd —Bedford
- £33,150 a year
- Full-time
- Communication skills
- Annual leave
- Referral programme
Customer Service Coordinator
BMI Group —Milton Keynes
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quality Improvement Lead
Principal Medical Limited —Bicester
- £50,000 - £55,000 a year
- Full-time
- Microsoft Word
- Management
- Microsoft Office
- Free parking
- Sick pay
Quick apply
9d
M365 and SharePoint Content Manager
FCDO Services —Hanslope
- £41,036 a year
- Full-time
- Project management
- Presentation skills
- SharePoint
- Annual leave
1d
Practice Manager
Harborough Field (East Northants Primary Care Network) —Rushden
- £45,205.81 - £55,266.43 a year
- Full-time
- Management
- Microsoft Office
- Presentation skills
- Free parking
Quick apply
1d
Operations and Complaints Manager
Castle Medical Group —Luton
- £33,280 - £39,520 a year
- Full-time
- Management
- GP surgery experience
- Human resources
- Store discount
- Employee discount
Quick apply
10d

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complaints manager jobs near deanshanger, bkm

Area Housing Manager

Milton-Keynes-Council -
Milton Keynes

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Job details

£48,226 - £52,413 a year

Benefits

Annual leave
Company pension
Employee discount
Car scheme

Qualifications

Driving Licence
Communication skills

Full job description

Package Description

In addition to your salary, we offer a range of benefits including:

Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
Excellent pension – everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.
Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
Salary sacrifice car scheme - eligible employees can access low‑cost leasing of electric and low‑emission vehicles.
Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes

Our roles are either designated ‘site based’ or ‘home based’. ‘Site based’ roles can include up to two days a week working from home whilst ‘home based’ roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances.

Job Introduction

We’re recruiting an Area Housing Manager to join Milton Keynes City Council and help us deliver secure, well‑managed homes for our residents.

You’ll work within Adult Services - Housing Operations, in a service that plays a vital role in supporting some of the most vulnerable people in Milton Keynes. The Housing Operations team manages tenancy services, estate management, home ownership and social housing allocations. Our work promotes sustainable tenancies, well‑maintained homes, effective management of anti‑social behaviour and high‑quality customer service.
This is a rewarding leadership role where your work will directly help people to feel safe, supported and secure in their homes.

You’ll manage and support a team of housing professionals, ensuring services meet regulatory standards and deliver positive outcomes for residents. We are dedicated, respectful and collaborative, and we expect our colleagues to live these values every day.

Site-Based role

This is a Site-Based role, and you’ll be expected to work from the designated workplace.

Interviews for this role will be held on 26th June 2026

At Milton Keynes City Council, we aim to make a difference every day. We’re dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

We take pride in our supportive work culture and try to go that extra mile when it comes to investing in our colleagues.

Find out more about working with us here: www.mkcounciljobs.org.uk

Role Responsibilities

Lead, motivate and support a team of housing professionals to deliver high‑quality tenancy and neighbourhood services.
Manage complex tenancy, housing and social issues, ensuring residents receive timely and effective support.
Oversee performance, compliance and service improvement in line with housing legislation and regulatory standards.
Work closely with colleagues across Housing Operations, Adult Services and partner agencies to deliver joined‑up solutions.
Handle complaints and complex cases, using learning to improve services and outcomes for residents.
Deputise for the Housing Operations Manager when required and represent the service at internal and external forums.

Ideal Candidate

Strong experience in housing management with a detailed understanding of housing law and regulatory requirements.
A qualification at CIH Level four or equivalent knowledge gained through experience.
Proven ability to lead, support and develop teams in a fast‑paced environment.
Excellent communication and relationship‑building skills, with confidence handling complex and sensitive situations.
A collaborative approach that reflects our values of being dedicated, respectful and working together.
Ability to travel across the city, with a full and valid UK driving licence.

Full UK Driving Licence and access to a vehicle

To be successful in this role, you’ll need a full UK driving licence and access to a vehicle. If we offer you the role, we’ll ask you to provide evidence of your driving licence and vehicle insurance, including cover for business use. We’re unable to confirm an appointment until these documents are received.

As part of the pre-employment checks, should you be offered the role, we’ll carry out a Basic Disclosure and Barring Service (DBS) check.

About The Organisation

Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.

We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference.

We welcome applications from individuals of all backgrounds and lived experiences. Milton Keynes City Council is committed to building an inclusive workforce that reflects the diversity of our community. We actively encourage applications from candidates who bring a range of perspectives, particularly those from underrepresented groups.

We are proud to have signed up to the Social Care Workforce Race Equality Standard (SC-WRES), a continuous improvement programme designed to help social care organisations achieve anti-racist workplaces. Our commitment means we are actively working to identify and address inequalities, improve representation in leadership, and ensure fair treatment and opportunity for all colleagues in Adult Services. [skillsforcare.org.uk]

We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it’s time for a new role.

Apply Now

Refine Your Search

complaints manager jobs in deanshanger, bkm

Area Housing Manager

Senior Customer Service Advisor

Ticketing Manager

Human Resources Administrative Officers - Milton Keynes and East Kilbride

Complaints Handler

AAA Screening Programme Manager

Housing and Partnership Manager

Service Delivery Manager

Client Relations Executive

Team Lead - Customer Service

Responsible Individual

Production Manager

Project Manager

Knowledge and Information Management Officer

Senior Admin Lead

Customer Service Coordinator

Quality Improvement Lead

M365 and SharePoint Content Manager

Practice Manager

Operations and Complaints Manager

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