Technical advisor Work, Jobs in Deanshanger, Bkm (with Salaries)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
UK NACE Technical Security Advisor
FCDO Services —Hanslope
- £48,801 a year
- Full-time
- Engineering
- Presentation skills
- Communication skills
1d
IT Manager
Farol Ltd. —Thame
- £45,000 - £60,000 a year
- Full-time
- Computer networking
- IT
- In-person
- Employee discount
Quick apply
8d
Senior Systems Manager - Data
Silverstone —Silverstone
- Full-time
- Azure
- SQL
- AWS
Quick apply
7d
Associate Director - IT and Digital Transformation
Principal Medical —Bicester
- £90,000 a year
- Part-time
- Computer Science
- Master's degree
- Bachelor's degree
9d
Beauty Advisor/Artist Beauty Advisor
Estee Lauder —Milton Keynes
- Weekend availability
- Customer service
Product Support Engineer / Technical Advisor
Liebherr-Great Britain Ltd. —Biggleswade
- Full-time
- Customer service
- Administrative experience
8d
Technical Service Desk Advisor
Ricoh —Northampton
- Communication skills
8d
Loss Prevention Advisor - 246 Northampton
TK Maxx —Northampton
- Full-time
- Employee assistance programme
- Employee discount
3h
Technical Advisor - 12 months fixed term contract
Liebherr-Great Britain Ltd. —Biggleswade
- Full-time
- Customer service
- Administrative experience
- IT
1d
Partner Consultant
Xero —Milton Keynes
- Full-time
- Hybrid work
- Sales
- Accounting
Customer Experience Manager - Prestige and Specialist Vehicles
Unity Automotive Ltd - Unity Oxford —Kidlington
- £32,500 - £38,000 a year
- Full-time
- Customer service
- Driving
- Organisational skills
- Free parking
- Store discount
Quick apply
Senior HSE & Training Manager
Atlas Workplace Services —Milton Keynes
- £55,000 - £60,000 a year
- Microsoft Word
- Microsoft Excel
- Analysis skills
Quick apply
Customer Targeting Analyst
Barclays —Northampton
- SQL
- Machine learning
- Continuous improvement
3d
Health, Safety & Environment Manager
Mars —Milton Keynes
- Full-time
- Leadership
- Communication skills
7d
Student Advisor
The Bedford College Group —Kettering
- £27,717 - £32,515 a year
- Part-time
- English
- Administrative experience
- Organisational skills
3d
UX Researcher
Barclays —Northampton
- Presentation skills
- Continuous improvement
- AI
7d
Head of Governance and Risk
Affinity Trust —Thame
- £65,000 a year
- Full-time
- Communication skills
14d
Head of Information Security, Risk and Compliance
TravelodgeHotels —Thame
- Up to £110,000 a year
- Hybrid work
- Project management
- Travel
- Business
- Employee discount
Quick apply

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Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Ostara Systems -
Milton Keynes

Apply Now

Job details

£26,208 a year

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Maths
Communication skills

Full job description

Job Title: Helpdesk Advisor

Location: Milton Keynes (Office-Based)

Shift Pattern: 11:30 20:30. This schedule operates on a rota that includes working every other weekend (Saturday and Sunday) with two rostered days off during the week. Please note that as this is a 365-day operation, the rota also includes working some Bank Holidays.

The RoleWe are looking for a dedicated Helpdesk Advisor to join a market-leading Maintenance and Facilities Management firm. As the first point of contact, you will be the face of the customer journey, using your communication skills to identify needs and provide seamless solutions. Our advisors are essential to our success, and we pride ourselves on delivering an easy, high-quality experience that reflects our core company values.

The EnvironmentJoin an engaging team where leadership is committed to your personal growth. We work hard to deliver excellence, and in return, we make it a priority to recognise and reward team members who go above and beyond in their daily roles.

Key ResponsibilitiesIn this role, you will provide support to maintenance contractors and customers via telephone and email using our proprietary software. Your daily duties will include:

Customer Resolution: Managing caller expectations and responding to email enquiries with a "right first-time" approach.
Workflow Management: Handling administrative tasks and personal workloads in strict alignment with client SLAs.
Data Integrity: Maintaining accurate records within our system to support reporting and accounting requirements.
Proactive Communication: Acting as a proactive link between internal departments and external stakeholders.
Ownership: Using active listening and effective questioning to take full responsibility for every inquiry.
Collaboration: Working as part of "one team" to meet business objectives and sharing insights to improve the overall customer experience.

Experience and Skills RequiredWe are looking for candidates who can demonstrate the following:

Background: At least 2 years of experience in a customer service environment.
Education: Minimum of 5 GCSEs (Grade C/4 or above) including English and Maths.
Technical Skills: Proficiency in Microsoft Word and Excel, with the ability to interpret technical documentation.
Communication: Exceptional verbal and written skills, with a high level of attention to detail.
Mindset: A passion for problem-solving, a desire to learn, and a commitment to putting the customer at the forefront of every action.

Additional Information

Compliance: All successful applicants will be required to undergo a DBS check.
Benefits: Following a successful probation period, you will receive a comprehensive package including a pension scheme, healthcare, and death-in-service benefits.

Please note: Due to high application volumes, we only contact shortlisted candidates. If you have not received an update within 10 days, please assume your application has been unsuccessful at this time.

Apply Now

Refine Your Search

technical advisor jobs in deanshanger, bkm

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Contact Centre Advisor (Night Shift)

UK NACE Technical Security Advisor

IT Manager

Senior Systems Manager - Data

Associate Director - IT and Digital Transformation

Beauty Advisor/Artist Beauty Advisor

Product Support Engineer / Technical Advisor

Technical Service Desk Advisor

Loss Prevention Advisor - 246 Northampton

Technical Advisor - 12 months fixed term contract

Partner Consultant

Customer Experience Manager - Prestige and Specialist Vehicles

Senior HSE & Training Manager

Customer Targeting Analyst

Health, Safety & Environment Manager

Student Advisor

UX Researcher

Head of Governance and Risk

Head of Information Security, Risk and Compliance

I want to receive the latest job alerts for technical advisor in deanshanger, bkm

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