technical support occupations Work, Jobs in debden, ess (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
1d
IT Support Analyst
TECNIQ —Witham
- £35,000 a year
- Overtime
- Computer networking
- IT
- In-person
- Free parking
Quick apply
10d
IT/Technical Support Technician(onsite)
SRM Digital Limited —Cambridge
- Up to £120 a day
- Temporary
- Azure
- Windows
- AWS
Quick apply
2d
Application Support Technician
Central East Integrated Care Board —Welwyn Garden City
- £32,073 - £39,043 a year
- Full-time
- Customer service
- Communication skills
9d
Warehouse IT Support Analyst (1 year FTC)
Jellycat —Haverhill
- Windows
- Microsoft Office
- In-person
IT Support Intern (12 months) - Starting July 2026
Schlumberger —Cambridge
- Customer service
- English
- Bachelor's degree
3d
Systems Support Analyst
WestonHomes —Hatfield Heath
- English
- Life insurance
Quick apply
IT Support Analyst
STEMCELL Technologies Inc —Cambridge
- £24,700 - £37,100 a year
- AWS
- IT
IT Executive
Step Change Outsourcing —Stevenage
- £30,000 a year
- Full-time
- SQL
- Computer networking
- In-person
- Free parking
- Referral programme
Quick apply
11d
IT Support Technician - First Line Onsite: Immediate Start
Concero UK —Hitchin
- £25,000 - £29,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Digital Friend Volunteer
Age Well East – Colchester —Uttlesford
Quick apply
IT Field Support Technician - T2 / Second Line Immediate Start
Concero UK —Hitchin
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
9d
IT Desktop Support
Axiom Technologies —Histon
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
IT Apprentice
North Hertfordshire District Council —Letchworth
- £25,033 a year
- Customer service
- IT
- Communication skills
5d
Clinical Site Technical Support Associate
Qureight Ltd —Cambridge
- Full-time
- Hybrid work
- Machine learning
- IT
- Annual leave
- Life insurance
Quick apply
IT Assistant
Barr Ellison Law —Cambridge
- From £25,000 a year
- Full-time
- Microsoft Access
- Organisational skills
- IT
- Flexible schedule
- Life insurance
Quick apply
Staff Linux Support Engineer
Arm —Cambridge
- £97,300 - £131,700 a year
- Hybrid work
- C++
- Linux
- AI
Helpdesk Administrator - Shifts
EQUANS —Chelmsford
- 12 hour shift
- Customer service
- Annual leave
- Employee assistance programme
Graduate / Placement Technical Support Engineer
Options Technology —Cambridge
- Full-time
- Microsoft Powerpoint
- Customer service
- Project management
Quick apply
Inclusion Coach - Assistive Technology and AI Lead (Term Time)
Chelmsford College —Chelmsford
- Up to £23,763.96 a year
- Full-time
- Continuous improvement
10d

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
1 day ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company vehicle and fuel card
Company phone
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in debden, ess

Remote Support Desk Operative

IT Support Analyst

IT/Technical Support Technician(onsite)

Application Support Technician

Warehouse IT Support Analyst (1 year FTC)

IT Support Intern (12 months) - Starting July 2026

Systems Support Analyst

IT Support Analyst

IT Executive

IT Support Technician - First Line Onsite: Immediate Start

Digital Friend Volunteer

IT Field Support Technician - T2 / Second Line Immediate Start

IT Desktop Support

IT Apprentice

Clinical Site Technical Support Associate

IT Assistant

Staff Linux Support Engineer

Helpdesk Administrator - Shifts

Graduate / Placement Technical Support Engineer

Inclusion Coach - Assistive Technology and AI Lead (Term Time)

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