Client services occupations Work, Jobs in Dedham, Ess (with Salaries)

Training and Helpdesk Coordinator
Praxis42 —Ipswich
- £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
13d
Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
5d
Account Coordinator
Berlin Packaging —Hadleigh
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Salesforce
5d
Sales Support Advisor
Utopia Direct —Braintree
- £27,870 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Annual leave
Quick apply
4d
Repairs Customer Service Representative
Safran —Braintree
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Annual leave
12d
Night Customer Services Administrator - 4on / 4off
Maritime Transport —Felixstowe
- Full-time
- Microsoft Excel
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
11d
Business Support Specialist – Cargo & Specie
WTW —Ipswich
- Full-time
- Hybrid work
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Client Support - Management Services
Miller Insurance Services —Ipswich
- Travel
- Annual leave
Commercial Customer Account Manager
Luxion Sales Limited —Colchester
- £27,976 a year
- Full-time
- Hybrid work
FINMAR Client Relationship Manager
WTW —Ipswich
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
4d

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Customer Success Executive
Anchor Safety LLP —Ipswich
*Customer Onboarding - *Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and…
£30,000 - £35,000 a year
Quick apply
5d
Internal Sales Executive
Deanta UK Ltd —Ely
Use all available data and reporting to keep customers up to date on product ranges, new launches, and opportunities to upsell. A good sense of humour.
£30,000 - £35,000 a year
Quick apply
11d

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client services occupations jobs near dedham, ess

Training and Helpdesk Coordinator

Praxis42 -
Ipswich

Quick apply

Job details

Permanent | Full-time
£25,000 a year
13 days ago

Qualifications

Customer service
Microsoft Office
Organisational skills
Business management
Communication skills
Help desk

Full job description

Overview

We're looking for a highly organised and customer-focused Training & Helpdesk Coordinator to join our growing operations team.

You'll play a key part in delivering exceptional service by coordinating instructor-led training courses and supporting our Health & Safety Helpdesk, ensuring our clients and learners receive a professional experience from start to finish.

Duties

As our Training & Helpdesk Coordinator, you'll:

Coordinate instructor-led training courses, including IOSH and workplace health and safety programmes, from booking through to successful completion.
Manage course schedules, delegate registrations and enrolments.
Act as the main point of contact for delegates, trainers and clients throughout the training process.
Work closely with internal teams to ensure training events are delivered efficiently and on time.
Respond to delegate enquiries relating to courses, results and certification.
Process certification requests with awarding organisations.
Maintain accurate learner records and training documentation.
Monitor shared inboxes and act as the first point of contact for incoming enquiries.
Coordinate Health & Safety Helpdesk requests, ensuring work is scheduled appropriately and clients receive timely updates.
Liaise with consultants and clients to coordinate appointments and service delivery.
Help ensure we consistently meet our service standards and deliver an outstanding customer experience.

Experience

We're looking for someone who is organised, proactive and enjoys helping people.

Ideally, you'll have:

Experience in an administration, coordination, customer service or helpdesk role.
Experience managing bookings, schedules or diaries.
Excellent communication skills with the confidence to deal professionally with clients, delegates and colleagues.
Strong organisational skills with the ability to prioritise competing tasks and deadlines.
Good attention to detail and a commitment to maintaining accurate records.
Experience using Microsoft Office and CRM or business management systems.
A positive, flexible approach and a willingness to support the wider team.

Pay: £25,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in dedham, ess

Training and Helpdesk Coordinator

Customer Success Executive

Account Coordinator

Sales Support Advisor

Repairs Customer Service Representative

Night Customer Services Administrator - 4on / 4off

Business Support Specialist – Cargo & Specie

Client Support - Management Services

Commercial Customer Account Manager

FINMAR Client Relationship Manager

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