Technical support occupations Work, Jobs in Deeping St James, Lin (with Salaries)

Technical Support Engineer
Sugabyte —Peterborough
- £20,000 - £30,000 a year
- English
Support Engineer - Corby
RM Education Limited —Desborough
- Maintenance
- IT
- School
6d
Digital Support Officer
Lincolnshire Partnership NHS Foundation Trust —Sleaford
- £28,392 - £31,157 a year
- Full-time
- Microsoft Office
- Travel
- SharePoint
- Annual leave
- Employee discount
4d
IT Technician - 2nd Line
Pilgrim Foodservice —Boston
- Weekend availability
- Azure
- Continuous improvement
- Computer networking
Internal IT – 2nd Line Systems Analyst
Sharp —Peterborough
- Full-time
- Azure
- Scripting
- Computer networking
Coalition Support Service Desk Technician
General Dynamics Information Technology —Molesworth
- £29.52 - £31.51 an hour
- Weekend availability
- Remote
- Windows
- Bachelor's degree
- Travel
4d
Senior NOC Engineer
HBP Group —Peterborough
- £45,000 - £50,000 a year
- Full-time
- Scripting
- Leadership
Quick apply
Business IT Support Engineer Apprentice
QA Apprenticeships —Wisbech
- £19,000 - £21,000 a year
- Full-time
- Azure
- Customer service
- Bachelor's degree
Trainee Support Engineer
OAL - Olympus Automation Limited —Peterborough
- Up to £28,000 a year
- Computer Science
- Customer service
- Engineering
Quick apply
14d
Junior Desktop Analyst (9 Month FTC)
ABAgri —Peterborough
- Windows
- IT
- Communication skills
- Free parking
1d
Junior Desktop Analyst (9 Month FTC)
AB Agri —Peterborough
- Windows
- IT
1d
Trainer - Automation Systems
OAL - Olympus Automation Limited —Peterborough
- Travel
- Communication skills
Quick apply
14d
IT Infra Support
Bleckmann Logistics UK Ltd —Corby
- Up to £34,000 a year
- Full-time
- Microsoft Office
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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Technical Support Engineer

Sugabyte
Peterborough

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Job details

£20,000 - £30,000 a year

Qualifications

English

Full job description

Sugabyte is looking for a technical support engineer to help support our customers who use SugarCRM. Not purely technical, but also consultative – you will be helping our customers via telephone, ticketing system and remote screenshare. SugarCRM is a Customer Relationship Management web application. You will be given full training on the ‘ins and outs’ of SugarCRM, how our customers use it and how we support it. Your duties include:

Management of inbound tickets/email
Prioritising workload
Troubleshooting technical application errors
Populating our knowledge-base system for faster future resolutions
Receiving phone calls from our customers
Regular reach out to our customers (email and phone)
Host online training screenshare sessions (you will be the expert with SugarCRM!)

About you

Good eye for detail and documenting your work
Passion or strong interest in web technologies and I.T
Excellent telephone manner
Able to work well in a team (we all help each other out)
Very good English language speaking and writing skills

What we offer you

Training & support throughout your career
Competitive salary dependant on experience (20k to 30k dependant on experience)
Opportunity to grow and advance in an exciting and fast-growing company

About us

Sugabyte is one of Europe’s leading SugarCRM Implementation Partners. We re-sell and implement CRM technologies from our partner; SugarCRM. Based in Peterborough, we have been implementing Sugar (and associated technologies) for the past 8 years. With 250+ projects under our belt, we’re extremely experienced in helping companies sell better, market better and provide their own customer experiences worthy of the 2020 name tag. Our team is our most prized asset and over the years we’ve been blessed to have talented, interesting, and focused team members. In recruitment, our key focus is you, over your skill-level. Our careful selection of members to date has resulted in a wonderful working environment. We have a generous working space at our new office in Peterborough with plenty of parking, open working atmosphere and a pool table for tournaments. Everyone works on a MacBook with dual external 4k displays. Organisations around Europe rely on Sugabyte to help and assist with their CRM projects. Many view Sugabyte as an extension of their own team! ‘ The CRM department’. 2020 will be a big growth year for us, are you along for the ride?

How to apply:

Email your CV to [email protected]

Note to Recruiters and Placement Agencies: Sugabyte does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website or to any Sugabyte employee. Sugabyte will not pay fees to any third-party agency or firm and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered the property of Sugabyt and will be processed accordingly.

Apply Now

Refine Your Search

technical support occupations jobs in deeping st james, lin

Technical Support Engineer

Support Engineer - Corby

Digital Support Officer

IT Technician - 2nd Line

Internal IT – 2nd Line Systems Analyst

Coalition Support Service Desk Technician

Senior NOC Engineer

Business IT Support Engineer Apprentice

Trainee Support Engineer

Junior Desktop Analyst (9 Month FTC)

Junior Desktop Analyst (9 Month FTC)

Trainer - Automation Systems

IT Infra Support

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