Head of customer experience Work, Jobs in Defford, Wor (with Salaries)

Managing Director
Brusco Food Group —Evesham
- From £100,000 a year
- Full-time
- Microsoft Outlook
- Data analysis skills
- Bakery
- Free parking
- Health & wellbeing programme
Quick apply
9d
Head of Contact Centre Sales and Customer Experience
JG Travel Group —Cheltenham
- Full-time
- Sales
- Customer service
- Analysis skills
- Employee discount
- Referral programme
Quick apply
9d
Head of Customer Activation
Open GI Limited —Worcester
- Management
- Analysis skills
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Head of Business Systems
Helping Hands —Alcester
- £70,000 - £75,000 a year
Quick apply
10d
Head of Product - Secure Mobility
PentenAmio UK —Tewkesbury
- Full-time
- Hybrid work
- Product management
- Agile
Quick apply
Project Delivery Lead - NatSec
CloudSecure Ltd —Cheltenham
- £50,000 - £76,000 a year
- Full-time
- Project management
- Organisational skills
- Software development
- Annual leave
Quick apply
13d
Experienced Automotive Leader Required to Drive Growth at Established Dealership Group
Clarks of Kidderminster Kia & Omoda | Jaecoo —Kidderminster
- £75,000 - £130,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
8d
Head of People Partnering & Operations
University of Gloucestershire —Pittville
- £58,226 - £67,469 a year
- Continuous improvement
- Human resources
- Leadership
10d
Head of eCommerce
The Growth Foundation —Cheltenham
- Hybrid work
Quick apply
Housing Advice Officer
Tewkesbury —Tewkesbury
- £34,434 - £38,220 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
7d
Head of Planning
Wychavon and Malvern Hills District Council —Malvern
- £70,696 - £78,532 a year
- Full-time
- Management
- Computer literacy
- Microsoft Office
- Annual leave
- Employee discount
2d
Localities Operations Manager (Housing Repairs & Maintenance)
Platform Housing —Worcester
- £62,072 a year
- Maintenance
- Travel
- Free parking
- Annual leave
Practice Manager
Ascent Dental Care —Malvern
- From £40,000 a year
- Hybrid work
- Management
- Customer service
- Patient care
- Annual leave
- Work from home
Quick apply
Project Manager
Lowe Rental Corporation —Cheltenham
- Weekend availability
- Microsoft Powerpoint
- Microsoft Outlook
- Analysis skills
Quick apply
Supervisor
Lindt Careers —Gloucester
- Bar
- Analysis skills
- IT
Head of Technical - Food Manufacturing
NEWBERRY INTERNATIONAL PRODUCE LTD —Ledbury
- £70,000 - £80,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Free parking
Quick apply
Senior Programme Manager
Moog Inc. —Tewkesbury
- Full-time
- Contracts
- In-person
- Leadership
- Annual leave
8d
Associate Product Manager
Open GI Limited —Worcester
- Bachelor's degree
- APIs
- Agile
- Employee assistance programme
- Employee discount
Quick apply
7d
Senior Manager CRM
Ecotricity —Stroud
- Full-time
- Hybrid work
- Travel
- Free parking
- Employee discount
Quick apply
7d
Property Manager
LRG —Worcester
- £26,000 - £27,000 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply

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head of customer experience jobs near defford, wor

Managing Director

Brusco Food Group
Evesham

Quick apply

Job details

Permanent | Full-time
From £100,000 a year
9 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Private dental insurance
Annual leave
Company pension
Work from home
Company events
Employee assistance programme
Private medical insurance
Employee discount
Enhanced maternity leave
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Outlook
Data analysis skills
Numeracy
Food industry
Leadership
Communication skills

Full job description

Are you a commercial and people centric leader with a proven track record leading a high growth SME? There’s never been a better time to join our fantastic team and make an impact by turning bold ideas into commercial results.

About Brusco

G Bruce & Co Ltd, trading as Brusco Food Group, is an industry expert for bulk ingredient supply, enabling our customers’ success through value adding ingredients solutions. We're all about ingredients with integrity, as evidenced by our AA BRC grade. Our values driven workplace culture has been recognised with Great Place to Work® certification for three years running.

Brusco is a key part of the Olidor Group, an investment company with a growing portfolio within the food industry. The Group also includes Four Anjels, an artisan bakery producing a range of high-quality sweet baked goods for premium retailers, gifting and food service; Karimix, a manufacturer of cooking sauces, pastes, chutneys and marinades, specialising in bringing global flavour profiles to the food service industry and The Original Baker, an award-winning manufacturer crafting premium artisan savoury pastry products and sweet biscuits.

About You

We’re looking for an exceptional MD to lead the brilliant Brusco team and work closely with our Group CEO to shape and deliver our high growth strategy. This is a high-impact senior leadership role where you’ll be setting direction, developing a high performing team and forging strong partnerships to deliver real results. Your leadership will foster a culture of accountability, collaboration, continuous improvement and progression, ensuring Brusco remains agile and competitive.

What You'll Do

Deliver and develop Brusco’s strategic business plan, driving business growth and continuous improvement.
Input into strategy for the Olidor Group, providing leadership support to other businesses within the Group as needed.
Lead and inspire the Brusco team, with clear, open and transparent communication, encouraging two way involvement.
Foster a high performance culture with an engaged, collaborative and accountable team.
Take responsibility for Brusco’s overall financial performance, maximising profit and managing budgets.
Represent Brusco positively when meeting customers and suppliers and attending trade or industry events.
Lead, mentor and coach our Senior Management team and line manage our Sales team.
Lead monthly Senior Management Team meetings, monthly whole team Business Updates and Quarterly Strategy Updates.
Promote a food safety culture, supporting the Technical team to maintain our AA BRC grade.
Take overall responsibility and accountability for Health and Safety at Brusco.
Any other duties as reasonably required to ensure the smooth running and effective leadership of Brusco.

Jobholder’s Competencies, Skills & Experience

Relevant experience in the food industry.
Ideally at least 2 years experience as Managing Director or ready to step up from a Director role.
Demonstrable track record of driving change in a high growth business.
Engaging leadership skills.
Ability to translate strategic plans into clear actions.
Flexible about adopting a hands-on approach as needed.
Ability to remain calm and logical in a fast-paced organisation.
Commercial and entrepreneurial, with a business owner mindset.
Financial awareness with data analysis and problem-solving skills.
People focused, able to build trust, lead positive culture change and develop effective working relationships at all levels.
Clear verbal and written communication skills, effective listening skills and an inclusive and collaborative approach.
Highly organised with the ability to manage multiple projects and manage the team’s workloads.
IT literacy, including Outlook, Excel and Word.
High standards of numeracy, literacy and attention to detail.
Growth mindset, with a continuous improvement approach.
Open and honest with high standards of personal integrity.
Ambitious with the drive to set bold goals.

Benefits

Competitive base salary, negotiable depending on skills and experience.
Discretionary annual profit share bonus scheme.
Company car or car allowance.
Workplace pension scheme.
33 days annual leave including Bank & Public Holidays and Christmas shutdown.
Paid voluntary leave, charitable giving and team fundraising opportunities.
Company Sick Pay.
Wellbeing support including Employee Assistance Programme.
Reward and discount programmes.
Private medical and dental insurance after 6-month probation.
Employee Referral Scheme - £250 for recommending a friend who joins Olidor.
Employee Recognition Programmes.
Enhanced Maternity, Adoption and Paternity pay.
Regular team social events.
Casual dress.
Free onsite parking.

Salary: In excess of £100,000 per annum (depending on experience and skills) plus Company car/car allowance plus bonus and benefits.

Working Arrangements: 40 hours per week, hybrid position, 3 days on site and 2 days working from home or on the road.

Location: Head Office based in Offenham, Evesham.

Job Types: Full-time, Permanent

Pay: From £100,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Enhanced maternity leave
Free parking
Health & wellbeing programme
On-site parking
Private dental insurance
Private medical insurance
Referral programme
Sick pay
Work from home

Application question(s):

Do you have experience working in the food industry?
How much experience do you have at Director or Managing Director level?

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Evesham WR11 8JJ

Quick apply

Refine Your Search

head of customer experience jobs in defford, wor

Managing Director

Head of Contact Centre Sales and Customer Experience

Head of Customer Activation

Head of Business Systems

Head of Product - Secure Mobility

Project Delivery Lead - NatSec

Experienced Automotive Leader Required to Drive Growth at Established Dealership Group

Head of People Partnering & Operations

Head of eCommerce

Housing Advice Officer

Head of Planning

Localities Operations Manager (Housing Repairs & Maintenance)

Practice Manager

Project Manager

Supervisor

Head of Technical - Food Manufacturing

Senior Programme Manager

Associate Product Manager

Senior Manager CRM

Property Manager

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