Head of operations Work, Jobs in Defford, Wor (with Salaries)

Localities Operations Manager (Housing Repairs & Maintenance)
Platform Housing —Worcester
- £62,072 a year
- Maintenance
- Travel
- Free parking
- Annual leave
Head of Technical - Food Manufacturing
NEWBERRY INTERNATIONAL PRODUCE LTD —Ledbury
- £70,000 - £80,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Free parking
Quick apply
14d
Project Delivery Lead - NatSec
CloudSecure Ltd —Cheltenham
- £50,000 - £76,000 a year
- Full-time
- Project management
- Organisational skills
- Software development
- Annual leave
Quick apply
12d
Head of People Partnering & Operations
University of Gloucestershire —Pittville
- £58,226 - £67,469 a year
- Continuous improvement
- Human resources
- Leadership
9d
Senior Facilities Manager
Support Hub - Office —Cheltenham
- Full-time
Quick apply
9d
Head of Product - Secure Mobility
PentenAmio UK —Tewkesbury
- Full-time
- Hybrid work
- Product management
- Agile
Quick apply
Experienced Automotive Leader Required to Drive Growth at Established Dealership Group
Clarks of Kidderminster Kia & Omoda | Jaecoo —Kidderminster
- £75,000 - £130,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
7d
Services Manager
Retirement Security —Warwick
- £47,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Head of Customer Activation
Open GI Limited —Worcester
- Management
- Analysis skills
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Head of Engineering
Valpak Ltd —Stratford-upon-Avon
- £95,000 - £110,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Annual leave
Area Manager Southwest
Support Hub - Office —Cheltenham
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d
Group Technical Manager
Severn & Wye Smokery Ltd —Westbury-on-Severn
- From £70,000 a year
- Full-time
- Analysis skills
- Travel
- In-person
- Free parking
- Employee discount
Quick apply
School Manager
University of Worcester —Worcester
- £38,784 - £47,389 a year
- Full-time
- Administrative experience
- University
- School
- Employee assistance programme
17h
Head of Food & Beverage
Ardencote – F&B —Warwick
- £55,000 - £60,000 a year
- Weekend availability
- Hospitality
- Hotel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
14d
Project Manager
Lowe Rental Corporation —Cheltenham
- Weekend availability
- Microsoft Powerpoint
- Microsoft Outlook
- Analysis skills
Quick apply
Head Office Coordinator
Bruton Knowles Limited —Gloucester
- Full-time
- Customer service
- Microsoft Office
- In-person
Senior Supply Chain Analyst
Lowe Rental Corporation —Cheltenham
- Microsoft Office
- Analysis skills
Quick apply
Data Governance Manager
NFU Mutual —Stratford-upon-Avon
- Up to £65,000 a year
- Full-time
- Hybrid work
- Computer networking
- Financial services
- Annual leave
- Employee discount
2d
Volvo Service Manager
Listers —Worcester
- Up to £60,000 a year
- Full-time
- Health & wellbeing programme
- Employee discount
Senior Manager CRM
Ecotricity —Stroud
- Full-time
- Hybrid work
- Travel
- Free parking
- Employee discount
Quick apply
6d

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head of operations jobs near defford, wor

Localities Operations Manager (Housing Repairs & Maintenance)

Platform Housing -
Worcester

Apply Now

Job details

Permanent
£62,072 a year

Benefits

Free parking
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
On-site parking

Qualifications

Driving Licence
Maintenance

Full job description

Lead locally. Deliver excellence. Put customers at the heart of every repair.

Are you an experienced Housing Repairs and Maintenance Operations Manager ready for your next challenge? Or an ambitious Service or Area Manager looking to take the next step in your Housing Repairs and Maintenance career?

At Platform Property Care, we're looking for a passionate and driven senior leader to join us as a Locality Operations Manager, leading a high-performing, well-established team across North Worcestershire.

This is your opportunity to shape and elevate the delivery of responsive repairs, void refurbishments, and planned works—ensuring every service reflects our commitment to care, consistency, and accountability, and puts customers at the heart of everything we do.

Why this role matters

As a Locality Operations Manager, you'll be the driving force behind a high-performing, multi-skilled team. You'll lead with purpose, inspire a culture of ownership, and ensure our services are safe, efficient, and customer focused.

Your leadership will directly impact customer satisfaction, operational performance, and employee engagement—making a real difference in the communities we serve.

What you'll be doing

Leading and motivating a team of Locality Area Managers, In-Day Schedulers, and Trade Operatives
Delivering high-quality customer-first services with right-first-time repairs and voids
Embedding a culture of accountability, safety, and continuous improvement
Managing budgets and resources effectively and delivering value for money
Using data and insight to inform decisions and improve performance.
Collaborating across Housing, Neighbourhoods, Commercial, and Asset teams to deliver a seamless, locality-based service

It is Essential that you'll bring

Strong technical knowledge of property maintenance and building compliance.
Up-to-date understanding of Health & Safety legislation, Decent Homes Standard, and HHSRS
Proven experience in leading teams and driving service improvements in a senior role.
A collaborative, inclusive leadership style with a focus on coaching and development
An HNC/HND in Construction or Building Management (or working towards) and/or CIH Level 4

You'll be measured on success by:

95% of repairs and voids completed within target.
85% first-time fix rate
95% customer satisfaction with repairs and estates
85% of work in progress within target.
Improvements delivered, cost-efficiency, and sustainability outcomes.
Engagement, culture, and employee turnover metrics

As this is a locality-based role, you will need to live in the area you're applying for. You will be home working with regular travel to our Head Office in Worcester. We have free onsite parking, and also EV charging available.

The Locality covers Stratford-Upon-Avon, Redditch, Bromsgrove, Droitwich Spa and Wyre Forest.

There will be regular operational travel around our geography, therefore a driving licence and access to your own vehicle is essential.

What you'll get in return

At Platform Property Care, we value the contribution our people make and offer a comprehensive and competitive benefits package:

Up to 28 days annual leave (plus bank holidays), with the option to buy and sell leave
Family-friendly policies, including generous maternity, paternity, shared parental and adoption leave, plus 3 days paid urgent domestic leave
Medicash membership for all employees, including access to an Employee Assistance Programme, discounted gym membership, and a range of exclusive discounts
Health Cash Plan worth up to £1,700 per year, covering dental, optical, physiotherapy, complementary therapies and more
Generous pension scheme with employer contributions of up to 12% (including life assurance, dependent on your contributions)
Ongoing learning and development opportunities to support your career progression
Employee reward and recognition scheme, including access to a wellbeing hub and discounts from a wide range of retailers

Why join us now

This is more than an operational role—it's an opportunity to lead change, shape culture, and ensure our services consistently put customers first. You'll play a key role in the next stage of our journey within Platform Property Care, strengthening how we deliver repairs and maintenance and making lasting improvements for our customers.

Next Steps – How to apply

If you're ready to lead with impact and help shape the future of property repairs and maintenance in your area, we'd love to hear from you! Click Apply to complete an application and upload your CV.

Interviews and Assessments will take place in person at our offices in Worcester, on 8th July.

If you'd like to find out more, please contact Duncan Palmer, Head of Locality, at [email protected], for a chat.

We do not require recruitment agency support at this time - all speculative CV's will be treated as a direct application.

Apply Now

Refine Your Search

head of operations jobs in defford, wor

Localities Operations Manager (Housing Repairs & Maintenance)

Head of Technical - Food Manufacturing

Project Delivery Lead - NatSec

Head of People Partnering & Operations

Senior Facilities Manager

Head of Product - Secure Mobility

Experienced Automotive Leader Required to Drive Growth at Established Dealership Group

Services Manager

Head of Customer Activation

Head of Engineering

Area Manager Southwest

Group Technical Manager

School Manager

Head of Food & Beverage

Project Manager

Head Office Coordinator

Senior Supply Chain Analyst

Data Governance Manager

Volvo Service Manager

Senior Manager CRM

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