Head of Housekeeping
Wooladon Estate is seeking a proactive, positive, and friendly Head of Housekeeping to join our growing family-run business. Set within the stunning countryside of Lifton, this is an exciting opportunity for someone who takes pride in maintaining exceptional standards and creating memorable guest experiences. If you have excellent attention to detail, high standards, and a genuine passion for delivering your best every day, we would love to hear from you.
Role Responsibilities
- Managing housekeeping rotas and staffing levels to suit business needs
- Coordinating laundry collection and delivery schedules
- Liaising with the maintenance team to ensure standards are consistently upheld
- Liaising with grounds maintenance to ensure outdoor areas and lawns are well maintained
- Assisting with and managing wedding and event set up and pack down
- Cleaning and maintaining our three function spaces, including our rustic wedding barn
- Upholding the highest standards across our newly refurbished country cottages and manor house
- Managing guest changeovers throughout the year using our SuperControl system
- Leading the housekeeping team to maintain exceptional cleanliness standards throughout the estate, including:
- Vacuuming, sweeping, dusting, mopping, and polishing
- Cleaning bathrooms and restocking supplies
- Spot cleaning glass, mirrors, walls, and fixtures
- Changing and resetting beds
- Ordering, organising, and maintaining cleaning equipment and supplies, liaising with our suppliers
- Maintaining cleanliness within staff rooms and office spaces
- Participating in guest check-ins and responding promptly and professionally to feedback
- Managing guest welcome packs and discount cards
- Monitoring property damage and inventory
- Carrying out additional duties when required to support the business
- Liaising with Estate Managers and Directors when necessary
Skills & Experience Required
- Excellent communication and organisational skills
- Friendly, reliable, and responsible attitude
- Ability to work independently and as part of a team
- Self-motivated with a strong eye for detail
- Previous housekeeping or supervisory experience
Working Hours
This is a permanent position with flexibility required to meet the needs of the business. Working days are flexible across 5 days per week, including weekends, with availability on Fridays, Sundays & Mondays essential. Average hours are approximately 35 hours per week, with additional hours available during the busy high season and reduced hours during quieter winter months. Competitive rates of pay are available for the right candidate.
Benefits
- Competitive rates of pay
- Company pension
- Company events
- Discounted or free food
- Employee discount
- Flexitime
- Free on-site parking
- Store discount
Job Type: Permanent
Work Location: In person
Pay: From £14.50 per hour
Benefits:
- Company events
- Company pension
- Discounted or free food
- Employee discount
- On-site parking
- Store discount
Work Location: In person
