Head of customer service Work, Jobs in Denham, Bkm (with Salaries)

Head of Events
Hurley House Hotel —Maidenhead
- £60,000 a year
- Full-time
- Hospitality
- Sales
- Microsoft Office
- Employee discount
- Referral programme
Quick apply
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
Global Head of Customer Support
TeamViewer Germany GmbH —London
- Hybrid work
- Travel
- Leadership
- Employee discount
Quick apply
Head of Client Services
GetAgent —London
- £80,000 - £90,000 a year
- Hybrid work
- Travel
- Leadership
9d
Head of Projects - Reading, UK
ESP Global Services Limited —Reading
- £75,000 - £80,000 a year
- Project management
- Leadership
- Communication skills
Quick apply
Control Centre Duty Manager
Keolis Amey Docklands 2025 Limited —London
- £90,450.17 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Employee discount
2d
Customer Transformation Lead - Smart Meters
Affinity Water —Hatfield
- Up to £65,000 a year
- Hybrid work
- Annual leave
- Employee discount
8d
Head of Operations – Equipment service
Enabled Living Healthcare —East London
- £73,000 a year
- Full-time
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
7d
Global Head of Production
Infopro Digital Services Limited —London
- Full-time
- Hybrid work
- Management
- Sales
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
10d
Head of Customer Strategy and Transformation Delivery
Bupa —London
- £110,000 a year
- Full-time
- No degree
- Communication skills
- Gym membership
- Life insurance
Quick apply
18h
Head of Product
Xapien —London
- £140,000 - £180,000 a year
- Full-time
- Hybrid work
- Life insurance
Coffee Operations Manager
Farmer J —London
- £55,000 - £60,000 a year
- Full-time
- IT
- Employee assistance programme
- Employee discount
Quick apply
10d
Head of Creative
Schuh —London
- Full-time
- Employee assistance programme
- Employee discount
Head of Projects
Solid State Group PLC —Slough
- Full-time
- Engineering
- Analysis skills
- Project management
- Annual leave
- Sick pay
Quick apply
Head of F&B Strategy
TravelodgeHotels —Thame
- Up to £120,000 a year
- Hybrid work
- Bar
- Employee discount
Quick apply
Head of Technology, Data and Transformation
RHP —Teddington
- £104,344 a year
- Full-time
- Annual leave
6d
Head of Operations & Country Manager
Alvest Equipment Services —London
- £80,000 - £100,000 a year
- Full-time
- Bilingual
- Management
- Engineering
Quick apply

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Head of Events

Hurley House Hotel -
Maidenhead

Quick apply

Job details

Full-time
£60,000 a year

Benefits

Discounted or free food
Private medical insurance
Employee discount
Referral programme
On-site parking

Qualifications

Hospitality
Sales
Microsoft Office
Administrative experience
Business development
Organisational skills
Communication skills
Negotiation

Full job description

Job Title: Head of Events

Location: Hurley House Hotel, Berkshire, UK

Reports to: Managing Director

Salary: £60,000 per annum plus sales related bonuses

About Hurley House Hotel

Hurley House Hotel is an award-winning privately owned boutique hotel that opened in 2016. It is renowned for its exceptional hospitality, and bespoke event experiences. Located in the picturesque village of Hurley near Henley-on-Thames, Marlow and Maidenhead, we offer luxurious accommodations, elegant dining, and outstanding event spaces, making us a prime destination for weddings, corporate functions, and private celebrations.

Job Overview

We are seeking a dynamic and results-driven Events Head to drive sales and take charge of all events at Hurley House Hotel. The ideal candidate will be passionate about hospitality, possess strong sales acumen, and have a proven track record in selling and executing high-end events.

Benefits

A competitive basic annual salary of £60,000 plus sales related bonuses
Complimentary meals on duty
50% staff discount on food and beverage when off-duty
Generous ‘recommend a friend’ scheme
Basic BUPA healthcare cash plan
20 days holiday and 8 bank holidays

Key Responsibilities

Sales & Business Development:

Proactively generate leads and convert enquiries into confirmed event bookings, achieving revenue targets.
Develop and maintain relationships with corporate clients, wedding planners, and local businesses to drive event sales.
Conduct site visits and presentations to showcase the hotel’s event facilities.
Develop promotional strategies, packages, and seasonal offers.
Maintain exceptional customer service and ensure all guest expectations are exceeded.

Administrative & Financial Responsibilities:

Monitor and report on event sales performance, identifying areas for growth.
Maintain accurate records of all bookings, contracts, and sales correspondence in the hotel’s CRM system.
Collaborate with the finance team to ensure timely invoicing and payments.

Key Skills & Experience Required:

Proven experience in event sales and business development within the hospitality industry, preferably in a luxury hotel or venue.
Strong sales and negotiation skills with a track record of achieving revenue targets.
Excellent communication and interpersonal skills with a client-focused approach.
Ability to multitask and work under pressure in a fast-paced environment.
Strong organizational and administrative skills with attention to detail.
Proficiency in CRM systems and Microsoft Office.
Knowledge of the local market and industry trends is a plus.

If you are a passionate and results-oriented sales professional with a love for events and hospitality, we would love to hear from you.

How to Apply:

Please submit your CV and a cover letter detailing your experience and suitability for the role.

Job Type: Full-time

Pay: £60,000.00 per year

Benefits:

Discounted or free food
Employee discount
On-site parking

Application question(s):

You must have hospitality sales experience? This is a sales role for events.
Only apply if you live within easy commuting distance to the Hurley area.
Do not apply if you do not drive. This is essential, we are not on a public transport route.

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in denham, bkm

Head of Events

Head Of Customer Experience

Head of CS - Under 18s Services

Global Head of Customer Support

Head of Client Services

Head of Projects - Reading, UK

Control Centre Duty Manager

Customer Transformation Lead - Smart Meters

Head of Operations – Equipment service

IT Service Desk Manager

Global Head of Production

Customer Service Manager

Head of Customer Strategy and Transformation Delivery

Head of Product

Coffee Operations Manager

Head of Creative

Head of Projects

Head of F&B Strategy

Head of Technology, Data and Transformation

Head of Operations & Country Manager

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