Claims analyst Work, Jobs in Deptford, Gtl (with Salaries)

Application Support Analyst
Ki —London
- Full-time
- Hybrid work
- Microsoft Access
- Salesforce
- SQL
Quick apply
22h
Claims Operations Trainee Analyst
SCOR —London
- Full-time
- Microsoft Excel
- Analysis skills
- No degree
10d
Business Intelligence Analyst
Ergo UK Specialty Limited —London
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
Quick apply
17h
Claims Assistant
Allied World Assurance Company —London
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
Senior Compliance Analyst, Financial Crime
AXIS Insurance —London
- Full-time
- Analysis skills
- Communication skills
- Annual leave
Senior Compliance Analyst (FTC)
Starr Companies —London
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
Delegated Authority Analyst
PoloWorks —London
- £32,000 a year
- Hybrid work
- Analysis skills
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Assistant Analyst Talent Acquisition
European Bank for Reconstruction and Development —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
Operations Analyst
Old Mission —London
- Hybrid work
- SQL
- Linux
- Python
- Life insurance
Claims Fraud Triage Handler
Zego —London
- Hybrid work
- AI
Quick apply
Pensions Calculation Analyst
Civica —London
- Hybrid work
- Azure
- Microsoft Office
- Travel
- Annual leave
- Referral programme
Quick apply
Data Analyst (Tech Insurance Operations)
Acrisure International Holdings, Limited Corp —London
- Full-time
- Microsoft Excel
- Azure
- SQL
1h
Business Analyst (Guidewire Claims)
FalconSmartIT —London
Quick apply
Claims Delegated Authority Analyst
Munich Re Specialty - Global Markets —London
- Full-time
- Hybrid work
- School
Credit Quality Assurance Analyst - Development Finance
Hampshire Trust Bank —London
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
Quick apply
Business Analyst
Amaris Consulting —London
- PMP
- Master's degree
- Analysis skills
Data Governance Analyst
ASCOT GROUP —London
- Full-time
- Computer Science
- Agile
- Communication skills
Actuarial Analyst
CFC —London
- Full-time
- Analysis skills
Quick apply
Project, Programme, Portfolio Manager - Consultant Analyst (Defence & Government)
PA Consulting —London
- Full-time
- Hybrid work
- IT
- Leadership
- Annual leave
Quick apply
Senior Reserving Analyst
HFG —London
- £70,000 - £90,000 a year

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Application Support Analyst

Ki -
London

Quick apply

Job details

Full-time
22 hours ago

Qualifications

Microsoft Windows Server
Microsoft Access
Salesforce
SQL
ITIL
IT
Problem management
Application support
Root cause analysis
SaaS
Communication skills
HTML
T-SQL

Full job description

Who are we?

Look at the latest headlines and you will see something Ki insures. Think space shuttles, world tours, wind farms, and even footballers’ legs.

Ki’s mission is simple. Digitally disrupt and revolutionise a 335-year-old market. Working with Google and UCL, Ki has created a platform that uses algorithms, machine learning and large language models to give insurance brokers quotes in seconds, rather than days.

Ki is proudly the biggest global algorithmic insurance carrier. It is the fastest growing syndicate in the Lloyd's of London market, and the first ever to make $100m in profit in 3 years.

Ki’s teams have varied backgrounds and work together in an agile, cross-functional way to build the very best experience for its customers. Ki has big ambitions but needs more excellent minds to challenge the status-quo and help it reach new horizons.

We are seeking a skilled and motivated Application Support Engineer to join a team that provides hands-on support for many applications. The ideal candidate will have a strong background in supporting a wide range of SaaS and COTS products, with specific experience of Insurance applications.

This role involves troubleshooting, resolving technical issues, and providing exceptional customer support to ensure the smooth operation of our software solutions. The solutions supported cover several mid and back-office teams within Ki such as Finance, Underwriting Operations, Claims, Actuarial, Risk and People teams.

What you will be doing️

Provide technical support for a wide range of SaaS and COTS applications
Troubleshoot and resolve application issues reported by end users quickly, using your knowledge and skills to deliver rapid and effective resolution
Collaborate with development teams within Ki and vendors to identify and fix issues
Take ownership of incidents and issues that span multiple teams, coordinating cross-team efforts to drive resolution and ensure clear communication throughout
Facilitate effective communication between teams, acting as a central point of coordination for complex, multi-system issues
Oversee the day-to-day operations of various applications, ensuring they are running efficiently and effectively
Monitor system performance and health, addressing potential issues proactively.
Performing routine application maintenance tasks, such as applying updates and patches, and ensuring the application environment is stable and secure.
Creating and maintaining documentation related to application support processes, procedures, and knowledge base articles.
Conduct training sessions and create user guides to help end users maximize the use of our products
Lead the response to application-related incidents, ensuring timely resolution and minimal disruption to business operations
Perform Root Cause Analysis to investigating the underlying causes of application problems to prevent recurrence

Requirements

Proven problem-solving skills and a proactive approach to improving system performance
A wide range of technical skills to cover the breadth of applications supported
Prior Insurance domain knowledge is crucial to this role
Experience with ITIL frameworks.
Deep knowledge of IT service management (ITSM) processes, including incident and problem management
Proficiency in performance monitoring tools and techniques.
Experience working with Microsoft-based technologies, including:
- T-SQL
- Understanding of HTML
- Familiarity with Microsoft Entra (identity and access management)
- Experience installing, configuring, and supporting applications on Windows servers
Able to quickly understand business domains and assess genuine business value
First class communication skills, with the ability to tailor your style to different audiences, both technical and non-technical
Nice to have: Knowledge of Salesforce

Benefits

You’ll get a highly competitive remuneration and benefits package. This is kept under constant review to make sure it stays relevant. We understand the power of saying thank you and take time to acknowledge and reward extraordinary effort by teams or individuals.

What to expect during the recruitment process:

1) Initial recruiter screening call

2) Interview with hiring manager

3) Technical Interview (this may vary depending on the role)

4) Values Interview

Quick apply

Refine Your Search

claims analyst jobs in deptford, gtl

Application Support Analyst

Claims Operations Trainee Analyst

Business Intelligence Analyst

Claims Assistant

Senior Compliance Analyst, Financial Crime

Senior Compliance Analyst (FTC)

Delegated Authority Analyst

Assistant Analyst Talent Acquisition

Operations Analyst

Claims Fraud Triage Handler

Pensions Calculation Analyst

Data Analyst (Tech Insurance Operations)

Business Analyst (Guidewire Claims)

Claims Delegated Authority Analyst

Credit Quality Assurance Analyst - Development Finance

Business Analyst

Data Governance Analyst

Actuarial Analyst

Project, Programme, Portfolio Manager - Consultant Analyst (Defence & Government)

Senior Reserving Analyst

I want to receive the latest job alerts for claims analyst in deptford, gtl

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