client experience manager Work, Jobs in derby, dby (with Salaries)

Client Services Manager
PDSA —Derby
- £30,830 - £36,443 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
13d
Duty Shift Manager (Days) - Derbion
Savills Management Resources —Derby
- £41,080 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Training Coordinator
CEVALogistics —Derby
- Full-time
- In-person
- Annual leave
- Employee discount
Head of Operations
CEVALogistics —Derby
- Full-time
- Data analysis skills
- Leadership
- Annual leave
- Employee discount
Operations Manager
Aspens —Derby
- £50,000 - £55,000 a year
- Hospitality
- Computer skills
- Leadership
Planning Coordinator
CEVALogistics —Derby
- Full-time
- Continuous improvement
- Annual leave
- Employee discount
Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)
Gratton Construction Limited —Derby
- £27,000 - £32,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Sick pay
Quick apply
5d
L&D Coordinator
PKF Smith Cooper —Derby
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
8d
Inventory Manager
CEVALogistics —Derby
- Full-time
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
13d
Digital Delivery Coordinator
Balfour Beatty —Derby
- Hybrid work
- Organisational skills
- Annual leave
1d
Marketing Executive
For Media Group Ltd —Derby
- From £30,000 a year
- Full-time
- IT
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
8d
Assistant Property Manager
Balfour Beatty —Derby
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Office & Facilities Coordinator
Ideagen —Ruddington
- Microsoft Office
- In-person
- Communication skills
Project Manager
Ideagen —Ruddington
- Remote
- Azure
- PMP
- ERP systems
Administration Manager
Brumjobs —Nottingham
- £40,000 - £45,000 a year
- Management
- Leadership
- Communication skills
7h
Site Manager
CBRE —Derby
- Full-time
- Management
Account Manager - Boots Derby
Chanel —Derby
- Part-time
- Management
- Leadership
- Employee assistance programme
- Employee discount
13d
Events Sales & Administration Manager (Wedding & Events Venue)
Donington Park Farmhouse —Castle Donington
- Weekend availability
- CRM software
- Management
- Sales
Quick apply
14d
Studio Operations Director
Inizio Engage XD —Ashby-De-La-Zouch
- Hybrid work
- In-person
- Annual leave
- Life insurance
Administration Manager
Bell Cornwall Recruitment —Nottingham
- £40,000 - £45,000 a year
- Hybrid work
- Management
- Leadership
- Communication skills
12d

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client experience manager jobs near derby, dby

Client Services Manager

PDSA -
Derby

Apply Now

Job details

Full-time
£30,830 - £36,443 a year
13 days ago

Benefits

Company pension
Employee assistance programme
Employee discount
Paid volunteer time
Enhanced paternity leave

Qualifications

Customer service
Microsoft Office
IT

Full job description

Make a difference every day with PDSA

About Us

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.

About you

We’re looking for a Client Services Manager to join our friendly team at PDSA Derby. You’ll be passionate about great customer service and keen to make a positive difference for pets and owners in the local community. You’ll thrive in a busy, purpose-led environment where no two days are the same, championing high standards at reception and helping to make every client’s experience with PDSA welcoming, efficient and professional.

In this role, you’ll lead our reception team and take responsibility for all aspects of client services within the Pet Hospital. You’ll review and improve the customer journey, support clear internal and external communication, and make sure client-facing risk assurance and administrative processes are followed. You’ll also help to build strong relationships with the local community, supporting our mission and helping clients to understand the value of the service we provide.

You’ll have experience of leading people to deliver a high standard of customer service, ideally in an office administration, reception or facilities management environment. You’ll be confident using IT, with good working knowledge of Microsoft Office and databases, and strong attention to detail. Above all, you’ll bring empathy, professionalism and a calm, solutions-focused approach, supporting your team, working collaboratively with clinical colleagues, and helping us to provide a caring, efficient veterinary service to those who need it most.

This is a part-time position working 20 hours per week as part of a job share. The working pattern includes a half day on Wednesday and full days on Thursday and Friday, with some flexibility required at times.

Rewards, support and benefits

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:

Flexible working options to support your work–life balance and individual circumstances.
25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days. Pro rata
Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
Life assurance providing four times your annual salary for added peace of mind.
AXA Health Employee Assistance Programme, with 24/7 wellbeing support
Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
Enhanced maternity, paternity and adoption leave to support you and your family.
10% discount on PDSA Pet Insurance plus access to staff veterinary services.

To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Apply Now

Refine Your Search

client experience manager jobs in derby, dby

Client Services Manager

Duty Shift Manager (Days) - Derbion

Training Coordinator

Head of Operations

Operations Manager

Planning Coordinator

Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)

L&D Coordinator

Inventory Manager

Digital Delivery Coordinator

Marketing Executive

Assistant Property Manager

Office & Facilities Coordinator

Project Manager

Administration Manager

Site Manager

Account Manager - Boots Derby

Events Sales & Administration Manager (Wedding & Events Venue)

Studio Operations Director

Administration Manager

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