Customer success manager Work, Jobs in Derby, Dby (with Salaries)

Contact Centre Manager
ReviewSolicitors Ltd —Nottingham
- £45,000 - £55,000 a year
- 8 hour shift
- Sales
- Salesforce
- In-person
- Free parking
- Annual leave
Quick apply
1d
Central Operations Support
Mortgage Advice Bureau —Derby
- Up to £30,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
12d
Customer Experience Manager (CXM)
Babble Cloud —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Travel
- Communication skills
- Annual leave
Quick apply
Store Manager
Aldi —Tamworth
- £52,910 - £69,000 a year
- Annual leave
AI Adoption Manager
Ideagen —Ruddington
- AI
- Communication skills
Business Development Manager (BDM)
Shed Grounds Maintenance Ltd —Alfreton
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Business development
- Communication skills
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
16h
Business Development Manager (BDM)
Crown SDS (Service Delivery Solutions) —Tamworth
- £45,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Free parking
- Sick pay
Quick apply
8d
International Regional Sales Manager
Mastermover —Ashbourne
- Full-time
- Remote
- Microsoft Powerpoint
- Sales
- Microsoft Office
Commercial People Manager (B2B) -Nottingham Area
Portakabin —Nottingham
- £47,000 - £55,000 a year
- Call to connect
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
Customer Services Manager
NEXT —Leicester
- £30,073 a year
- Full-time
- Customer service
- Travel
- Free parking
- Employee discount
7d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Derby
- £3,800 a month
- Full-time
- Sales
Quick apply
Senior Account Manager (Public Sector)
MHR INTERNATIONAL UK LIMITED —Nottingham
- Communication skills
- Employee discount
- Referral programme
Business Development Manager
CEVALogistics —Ashby-De-La-Zouch
- Full-time
- Annual leave
- Employee discount
Account Manager - Public Sector
Experian —Nottingham
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
4d
Commercial Manager
Joseph Ash —Chesterfield
- £45,000 - £50,000 a year
- Civil engineering
- Sales
- Business development
- Employee assistance programme
Quick apply
4d
Customer Development Manager - Food
Caldic —Chesterfield
- Sales
- Analysis skills
- Communication skills
7d
Account Manager (Public Sector)
MHR INTERNATIONAL UK LIMITED —Nottingham
- Leadership
- Communication skills
- Employee discount
- Referral programme
Business Development Manager
Autajon Packaging Simply Cartons —Nottingham
- Full-time
- CRM software
- Salesforce
- Negotiation
Quick apply
Oil & Mist Strategic Market Manager
Donaldson —Leicester
- Full-time
- Remote
- Sales
- Engineering
- Business development
Britvic Convenience- Customer Development Executive
Avidity —Derby
- £30,000 a year
- Full-time
- Business development
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
15h

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Contact Centre Manager

ReviewSolicitors Ltd -
Nottingham

Quick apply

Job details

Permanent | Full-time
£45,000 - £55,000 a year
1 day ago

Benefits

Free parking
Annual leave
Flexitime
Discounted or free food
Company pension
Canteen
Company events
Flexible schedule
On-site parking

Qualifications

Sales
Salesforce
B2B sales
Leadership
Communication skills
Customer acquisition

Full job description

Location: Nottingham (NG8)

Salary: £45,000 - £55,000 Depending on Experience + plus up to £40K in bonus (£10K per quarter)

Benefits at ReviewSolicitors

Flexitime – flexible working hours to suit your schedule
In-House Chef – free, freshly prepared lunches every day
Company away trips – company-funded trips to celebrate success
Social Events – regular company events and team activities
Annual Leave – 25 days + bank holidays
Other Perks: Company pension & Free on-site parking

About ReviewSolicitors

ReviewSolicitors is the UK’s largest legal review platform, helping people choose the right law firm based on genuine client feedback. By empowering clients to make more informed decisions, and law firms to grow through transparent reviews and improved service, we’re changing the face of the legal sector.

We’re a fast-growing legal tech company with a strong internal culture and a passion for performance, innovation, and impact.

Role Overview

We are seeking an experienced, sales-focused Contact Centre Manager to join our team and oversee the performance and development of our commercial leadership layer. Reporting to the Director of Client Success and Performance, you will manage the team leaders of three B2B sales teams. Your focus will be to ensure these teams meet KPIs, drive revenue growth, and maintain high standards of professionalism and compliance.

This role suits a proven B2B sales leader with strong experience managing managers and driving operational excellence through multi-layered sales teams. A background in a training and development role would be a bonus.

Key Responsibilities

Leadership of Team Leaders

Directly manage and support the team leaders responsible for Sales Coordinators, Business Development Managers, and Account Managers. Foster leadership development and ensure alignment with company goals.

Sales Performance Management

Oversee performance across all commercial teams through the team leaders, ensuring KPIs and targets are consistently achieved.

KPI & Target Accountability

Monitor and analyse performance metrics, working with team leaders to address gaps, motivate teams, and celebrate successes.

Sales Process & Compliance Oversight

Ensure all sales activities adhere to company standards, legal requirements, and internal guidelines through effective team leader oversight.

Reporting & Insights

Deliver clear, actionable performance reports to the Director of Client Success and Performance, identifying opportunities to optimise sales operations.

Cross-Department Collaboration

Work alongside other leadership teams including Marketing, Product, and Customer Success to drive aligned business objectives.

Training & Development Strategy

Partner with Learning & Development and team leaders to support onboarding and continuous improvement initiatives for their teams.

Required Experience & Skills

B2B Sales Leadership (Essential)

Proven experience in B2B sales with strong knowledge of consultative sales and customer acquisition strategies.

Background in a Sales Environment (Essential)

Solid background working within a sales environment, ideally B2B, with experience in consultative selling and a strong understanding of commercial drivers and client relationship management.

Management of Managers (Essential)

Minimum 3 years’ experience managing team leaders or supervisors within sales or commercial functions.

Results-Oriented & Data-Driven

Comfortable driving performance using KPIs and pipeline metrics, and skilled in coaching leaders to improve outcomes.

Process Improvement & Compliance

Ability to implement and enforce sales process standards and compliance across multiple teams via leadership channels.

Communication & Influence

Strong communicator, able to engage at all organisational levels and provide effective coaching to managers.

Working Hours & Conditions

Initial Schedule (First month): Monday to Thursday: 09:00 - 18:00 Friday: 09:00 - 16:00

Flexible Hours (After Four Weeks): Start time between 07:30 – 09:30 8 hours Monday–Thursday, 6 hours Friday Optional 30-minute or 1-hour lunch break

Location: Office-based – Phoenix Park Tram

Application Information

Are you a strategic sales leader with a passion for developing managers and driving high-performing commercial teams? We want to hear from you.

Bring your leadership skills and B2B sales experience to ReviewSolicitors and play a key role in shaping our growth and client success.

Experience Required:

B2B Sales: 3 years (required)
Management of Managers: 3 years (required)
CRM/Sales Ops Tools: 1 year (preferred)

Job Types: Full-time, Permanent

Pay: £45,000.00-£55,000.00 per year

Benefits:

Canteen
Discounted or free food
Flexitime
Free parking
On-site parking

Work Location: In person

Job Types: Full-time, Permanent

Pay: £45,000.00-£55,000.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer success manager jobs in derby, dby

Contact Centre Manager

Central Operations Support

Customer Experience Manager (CXM)

Store Manager

AI Adoption Manager

Business Development Manager (BDM)

Business Development Manager (BDM)

International Regional Sales Manager

Commercial People Manager (B2B) -Nottingham Area

Customer Services Manager

JUNIOR SALES ADVISOR

Senior Account Manager (Public Sector)

Business Development Manager

Account Manager - Public Sector

Commercial Manager

Customer Development Manager - Food

Account Manager (Public Sector)

Business Development Manager

Oil & Mist Strategic Market Manager

Britvic Convenience- Customer Development Executive

I want to receive the latest job alerts for customer success manager in derby, dby

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