Customer support & client services managers Work, Jobs in Derby, Dby (with Salaries)

Client Services Manager
PDSA —Derby
- £30,830 - £36,443 a year
- Part-time
- Customer service
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
UK Head of Patient Contact & Experience
TFP Fertility —Nottingham
- Full-time
- Continuous improvement
- Leadership
- Free parking
Quick apply
Consumer Services Manager
KP Snacks —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Employee discount
Quick apply
Customer Care Co-Ordinator
Network Plus —Alfreton
- £28,000 - £28,600 a year
- Communication skills
Quick apply
6d
Customer Services Manager
NEXT —Leicester
- £30,073 a year
- Full-time
- Customer service
- Travel
- Free parking
- Employee discount
7d
Head of Client Engagement - Debt Recovery
Flint Bishop —Derby
- Full-time
- Customer service
- Business development
- Leadership
- Free parking
- Employee discount
Quick apply
Sales Lead - Outbound Contact Centre
The Economist Group —Derby
- Hybrid work
- Sales
- Communication skills
- Employee assistance programme
Quick apply
Team Leader
Flint Bishop —Derby
- Full-time
- Supervising experience
- Time management
- Free parking
- Employee discount
Quick apply
Patient Services Team Leader
Personal Homecare Pharmacy —Leicester
- Up to £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Patient care
Quick apply
Customer Service Manager
Brakes —Tamworth
- £32,500 - £33,500 a year
- Full-time
- CRM software
- Management
- Salesforce
- Employee discount
6d
Tier 1 Complaints Officer
Office of the Public Guardian —Nottingham
- £29,303 - £31,061 a year
- Part-time
- Customer service
- Microsoft Office
- Presentation skills
- Annual leave
5d
Retail Support Team Leader (Bicycle Industry)
Giant UK Ltd —Leicester
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
6d
Head Client Care Advisor
IVC —Alfreton
- Up to £29,931.20 a year
- Full-time
- Management
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
13d
Head of Lead Generation Call Centre
SF-Partner Hiredonline —Derby
- Sales
- Leadership
8d
Senior Resident Liaison Officer
PiLON —Nottingham
- Full-time
- Customer service
- Communication skills
- Referral programme
Quick apply
Head of Client Success
AmTrust International —Nottingham
- Financial services
- Annual leave
Field Service Supervisor
Donaldson —Leicester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Site Services Manager - Print Room
Ricoh —Nottingham
2d
CX Operations Performance Manager
Boots —Nottingham
- Full-time
- Analysis skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
5d

More jobs to discover

Find similar jobs that you might be interested in.

UK Head of Patient Contact & Experience
TFP Fertility —Nottingham
Define and uphold quality standards for all patient interactions (calls, emails, digital responses). Senior leadership experience in a call centre, patient…
Quick apply
Research Support Officer
Nottinghamshire Healthcare NHS Foundation Trust —Nottingham
The post will require travel across Trust sites within the East Midlands – the post-holder should hold a full UK driving license and have access to their own…
£32,073 - £39,043 a year
1d

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customer support & client services managers jobs near derby, dby

Client Services Manager

PDSA -
Derby

Apply Now

Job details

Part-time
£30,830 - £36,443 a year

Benefits

Company pension
Employee assistance programme
Employee discount
Paid volunteer time
Enhanced paternity leave

Qualifications

Customer service
Microsoft Office
IT

Full job description

Make a difference every day with PDSA

About Us

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.

About you

We’re looking for a Client Services Manager to join our friendly team at PDSA Derby. You’ll be passionate about great customer service and keen to make a positive difference for pets and owners in the local community. You’ll thrive in a busy, purpose-led environment where no two days are the same, championing high standards at reception and helping to make every client’s experience with PDSA welcoming, efficient and professional.

In this role, you’ll lead our reception team and take responsibility for all aspects of client services within the Pet Hospital. You’ll review and improve the customer journey, support clear internal and external communication, and make sure client-facing risk assurance and administrative processes are followed. You’ll also help to build strong relationships with the local community, supporting our mission and helping clients to understand the value of the service we provide.

You’ll have experience of leading people to deliver a high standard of customer service, ideally in an office administration, reception or facilities management environment. You’ll be confident using IT, with good working knowledge of Microsoft Office and databases, and strong attention to detail. Above all, you’ll bring empathy, professionalism and a calm, solutions-focused approach, supporting your team, working collaboratively with clinical colleagues, and helping us to provide a caring, efficient veterinary service to those who need it most.

This is a part-time position working 20 hours per week as part of a job share. The working pattern includes a half day on Wednesday and full days on Thursday and Friday, with some flexibility required at times.

Rewards, support and benefits

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:

Flexible working options to support your work–life balance and individual circumstances.
25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days. Pro rata
Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.
Generous pension options, with PDSA contributions starting at 5% and rising to 10%.
Life assurance providing four times your annual salary for added peace of mind.
AXA Health Employee Assistance Programme, with 24/7 wellbeing support
Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.
Enhanced maternity, paternity and adoption leave to support you and your family.
10% discount on PDSA Pet Insurance plus access to staff veterinary services.

To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Apply Now

Refine Your Search

customer support & client services managers jobs in derby, dby

Client Services Manager

UK Head of Patient Contact & Experience

Consumer Services Manager

Customer Care Co-Ordinator

Customer Services Manager

Head of Client Engagement - Debt Recovery

Sales Lead - Outbound Contact Centre

Team Leader

Patient Services Team Leader

Customer Service Manager

Tier 1 Complaints Officer

Retail Support Team Leader (Bicycle Industry)

Head Client Care Advisor

Head of Lead Generation Call Centre

Senior Resident Liaison Officer

Head of Client Success

Field Service Supervisor

Site Services Manager - Print Room

CX Operations Performance Manager

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