It operations support analyst Work, Jobs in Derby, Dby (with Salaries)

IT Operations Support Analyst
BGIS —Derby
- Full-time
- Azure
- Customer service
- Windows
Planning Coordinator
CEVALogistics —Derby
- Full-time
- Continuous improvement
- Annual leave
- Employee discount
Tech Operations Analyst
TheNottingham —Nottingham
- £30,000 - £36,000 a year
- Hybrid work
- Azure
- Scripting
- IT
Laboratory Technician
Nutreco —Ashbourne
- Full-time
- Microsoft Outlook
- Laboratory experience
- IT
Data Analyst
Cromwell Group —Leicester
- Full-time
- Data analysis skills
- SQL
- Power tools
- Annual leave
- Sick pay
1d
Finance Business Analyst
CEVALogistics —Castle Donington
- Full-time
- Microsoft Excel
- Accounting
- IT
- Annual leave
- Employee discount
Customer Service Analyst
FERRERO —Alfreton
- Customer service
- Communication skills
Security Officer
Anchor Group Services —Derby
- £13.74 an hour
- 12 hour shift
- Employee assistance programme
Associate Business Analyst
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Analyst - 12 Months FTC
FERRERO —Alfreton
- Temporary
- Customer service
- Communication skills
Senior Client Tech Analyst
ERA —Ripley
- Weekend availability
- Computer Science
- Microsoft Office
- Bachelor's degree
- Free parking
- Employee assistance programme
Payments Data Analyst
Frasers Group —Shirebrook
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
Quick apply
SAP FICO Functional Business Analyst
JCB —Rocester
- Full-time
- Accounting
- Tax experience
- Gym membership
Thermofluids Engineer (Fault Analysis)
Rolls-Royce SMR —Derby
- £42,000 - £55,125 a year
- Full-time
- Hybrid work
- Engineering
- Continuous improvement
- Communication skills
Sustainability Analyst
Frasers Group —Shirebrook
- Full-time
- Microsoft Powerpoint
- SQL
- Communication skills
Quick apply
CX Operations Performance Manager
Boots —Nottingham
- Full-time
- Analysis skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
1h
DevOps Engineer
LSEG (London Stock Exchange Group) —Nottingham
- Full-time
- Azure
- AWS
- Analysis skills
7d
Senior DevOps Engineer
NEXT —Leicester
- £66,600 - £73,800 a year
- Full-time
- Azure
- DevOps
- Analysis skills
- Free parking
- Employee discount
ESG Reporting Business Partner
Dunelm —Leicester
- Microsoft Powerpoint
- Data analysis skills
- Microsoft Office
8d
RTSM Study Project Lead - Level 1
4G Clinical, LLC —Nottingham
- Full-time
- Customer service
- Bachelor's degree
- IT
Quick apply
6d

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IT Operations Support Analyst

BGIS -
Derby

Apply Now

Job details

Full-time

Qualifications

Power BI
Azure
Customer service
Windows
Microsoft Office
SQL
Zendesk
IT support
SharePoint
ServiceNow
Communication skills
Active Directory
Intune
Help desk

Full job description

IT Operations Support Analyst

Location: South Normanton, Derbyshire (Alfreton)

Hybrid working (after training period)

Are you an experienced IT Support Engineer looking for your next challenge? We're looking for a talented 1st & 2nd Line IT Support Engineer to join our Global company with an office based in South Normanton. You'll deliver high-quality technical support across Office 365, Windows 10/11, Intune, Azure, networking, and hardware systems - ensuring users receive excellent service every time.

This is an exciting opportunity for someone who enjoys troubleshooting, problem-solving, and helping people get the best out of their technology.

Key Responsibilities for the role of IT Support Engineer:

Provide 1st and 2nd Line IT support via phone, remote tools, and ticketing system. Diagnose and resolve issues across hardware, software, Office 365, Windows 10/11, Intune, and Azure.
Troubleshoot problems related to Active Directory, group policies, and user access permissions.
Configure and deploy PCs, laptops, mobile devices, and peripherals. Investigate and propose automation solution where possible to elevate heavy problem solving.
Escalate complex technical issues to 3rd Line Support or external vendors where necessary.
Build and maintain detailed and accurate process documentation and user guides
Follow IT security, data protection, and backup policies at all times.

Skills & Experience Required:

Proven experience in IT Support / Helpdesk / Service Desk / Technical Support (1st and 2nd Line).
Strong working knowledge of Microsoft 365 / Office 365, Windows 10/11, Intune, Azure AD and PowerApps. Some working knowledge of SQL Databases and PowerBi preferrable.
Familiar with Active Directory, Fault finding, laptop build and asset management.
Experience using ITSM / ticketing tools (such as Freshdesk, Zendesk, or ServiceNow).
Excellent troubleshooting, communication, and customer service skills.
Ability to manage multiple tickets and prioritise effectively.
A proactive, hands-on approach with strong attention to detail.
Work with a supportive and collaborative IT team.
Hands-on exposure to a wide range of modern technologies.
Excellent opportunity to progress your IT career in a varied, technical environment.

#BGISUK

Apply Now

Refine Your Search

it operations support analyst jobs in derby, dby

IT Operations Support Analyst

Planning Coordinator

Tech Operations Analyst

Laboratory Technician

Data Analyst

Finance Business Analyst

Customer Service Analyst

Security Officer

Associate Business Analyst

Customer Service Analyst - 12 Months FTC

Senior Client Tech Analyst

Payments Data Analyst

SAP FICO Functional Business Analyst

Thermofluids Engineer (Fault Analysis)

Sustainability Analyst

CX Operations Performance Manager

DevOps Engineer

Senior DevOps Engineer

ESG Reporting Business Partner

RTSM Study Project Lead - Level 1

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