Pricing coordinator Work, Jobs in Derby, Dby (with Salaries)

Inbound Customer Service & Booking Coordinator
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- Computer literacy
- In-person
- Free parking
- Annual leave
Quick apply
Direct Despatch Coordinator
A B Gee of Ripley Ltd —Ripley
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
9d
Purchasing & Procurement Executive – Building Materials
DIY Building Supplies —Stapleford
- £32,000 a year
- Full-time
- Computer skills
- In-person
- Communication skills
- Annual leave
- Work from home
Quick apply
8h
Sales Coordinator
SunbeltRentals —Sutton-In-Ashfield
- Computer literacy
- Microsoft Office
- Continuous improvement
- Annual leave
Quick apply
1d
Credit Resolution Coordinator
Corporate Functions —Nottingham
- From £24,500 a year
- Monday to Friday
- Continuous improvement
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
15h
Credit Resolution Coordinator - Maternity Cover
VF Corporation —Nottingham
- From £24,500 a year
- Monday to Friday
- Continuous improvement
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
15h
Casual Cover Manager
Valley CIDS —Derby
- £14.32 an hour
- Part-time
- Customer service
- Organisational skills
- Retail management
- Annual leave
- Employee assistance programme
Logistics Frontline Manager
Crown SDS (Service Delivery Solutions) —Tamworth
- £34,000 a year
- Full-time
- Microsoft Word
- In-person
- Training & development
- Store discount
- Health & wellbeing programme
Quick apply
1d
Portfolio Team Leader
Yü Group —Leicester
- £37,000 a year
- Full-time
- Analysis skills
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Service Delivery Frontline Manager
Crown SDS (Service Delivery Solutions) —Tamworth
- £34,000 a year
- Full-time
- Microsoft Word
- In-person
- Training & development
- Store discount
- Health & wellbeing programme
Quick apply
1d
Design Manager
Mitie —Derby
- Engineering
- Mentoring
- Construction experience
Casual Cover Manager
Retail - Lighthouse —Alfreton
- £14.32 an hour
- Part-time
- Customer service
- Organisational skills
- Retail management
- Annual leave
- Employee assistance programme

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pricing coordinator jobs near derby, dby

Inbound Customer Service & Booking Coordinator

JS Removals & Waste Management -
Loughborough

Quick apply

Job details

Full-time
£30,000 a year

Benefits

Free parking
Casual dress
Annual leave
Company pension
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Computer literacy
Email software
Appointment booking and call handling
Customer support
Customer interaction
HubSpot

Full job description

Inbound Customer Service & Booking Coordinator

Location: Loughborough, LE11 3BJ (Office Based)

Working Hours: Full-Time, Monday to Friday, 9:00 AM – 5:00 PM

Salary: £30,000 per annum

About Us

JS Removals is a fast-growing, specialist hazard removal and property clearance company based in Loughborough. We pride ourselves on providing high-quality, fully compliant, and stress-free services to residential and commercial clients across the region.

Because our core services involve distress purchases—such as asbestos garage roof removals, pipe insulation, or house clearances—our customers need a calm, reassuring, and articulate voice on the other end of the line.

The Role

We are seeking an organised, friendly, and well-spoken Inbound Customer Service & Booking Coordinator to take full ownership of our front-line telephone communications and customer administration.

This is not a cold-calling or high-pressure outbound sales role. Every call you handle is an inbound enquiry from a customer actively seeking our help. Your primary objective is to deliver outstanding customer service over the phone, provide accurate quotes using our established price guides, collect deposit payments, and log jobs into our booking system.

Key Responsibilities

1. Telephone Call Handling & Customer Support (Primary Priority – ~60%)

Act as the primary, warm, and professional first point of contact for all incoming customer phone calls.
Handle customer enquiries regarding asbestos removal and house clearances with patience, empathy, and clarity.
Pre-qualify customer requirements using our structured intake guidance and standard pricing matrices.
Provide clear verbal and written quotations over the phone and via email.
Process customer commitment deposits securely online and book job dates into our master operational schedule.

2. CRM & Administrative Coordination (Secondary Priority – ~30%)

Maintain 100% data accuracy across our CRM system (HubSpot) for every lead, quote, and booked job.
Issue customer booking confirmations, VAT receipts, and job documentation.
Coordinate with our field removal crews to ensure daily work schedules, job notes, and customer access details are communicated clearly.
Issue completion paperwork (such as Asbestos Disposal Certificates for asbestos jobs) to customers upon job completion.

3. Digital Communications & Follow-ups (~10%)

Monitor and respond to incoming email and WhatsApp quote requests.
Conduct courteous follow-up communications on open quotes to answer additional customer questions and assist with bookings.
General office administration duties to maintain smooth daily operations in our Loughborough office.

Requirements & Qualifications

Exceptional Telephone Manner: A polite, confident, and professional phone voice with active listening skills.
Empathy & Composure: Ability to stay calm, reassuring, and helpful when handling calls from customers who may be facing stressful situations.
Strong Administrative Skills: Highly organised with great attention to detail when recording names, addresses, and job requirements.
Tech Literacy: Comfortable working with CRM platforms (HubSpot experience is an advantage, but full training will be provided), web browsers, and email software.
Reliability: Dependable, punctual, and looking for a long-term position within a growing local business.

What We Offer

£30,000 per annum starting salary.
Fixed, structured working hours: Monday to Friday, 9:00 AM – 5:00 PM (no weekend or evening shifts).
28 days paid holiday (including public holidays).
A supportive, friendly working environment in our Loughborough office.

Pay: £30,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

pricing coordinator jobs in derby, dby

Inbound Customer Service & Booking Coordinator

Direct Despatch Coordinator

Purchasing & Procurement Executive – Building Materials

Sales Coordinator

Credit Resolution Coordinator

Credit Resolution Coordinator - Maternity Cover

Casual Cover Manager

Logistics Frontline Manager

Portfolio Team Leader

Service Delivery Frontline Manager

Design Manager

Casual Cover Manager

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