Job Overview:
We are seeking an experienced and driven Telesales Team Leader to lead our growing team of 4.
As a Telesales Team Leader, you will be responsible for ensuring the team hits KPIs and deliverables, whilst delivering quality, qualified leads into the field sales team.
You will need operational experience within a similar role and the ability making outbound calls to potential customers, promoting our products and services, and generating sales leads.
Key Responsibilities
- Manage a team of 4 telesales operatives
- Manage against KPIs
- Hit sales targets
- Proactively contact prospective and existing customers by telephone
- Generate and qualify leads for the sales team
- Book appointments and demonstrations for field or senior sales staff
- Follow up warm enquiries and previous quotes
- Identify customer needs and promote relevant products or services
- Maintain accurate records using CRM systems
- Achieve and exceed individual sales and call targets
- Handle objections professionally and confidently
- Support marketing campaigns and outbound calling initiatives
Skills & Experience
Essential:
- Previous managerial experience in telesales, internal sales, or a call-based sales role
- Confident telephone manner with strong communication skills
- Self-motivated with a results-driven mindset
- Ability to build rapport quickly
- Good IT skills (CRM, email, MS Office)
Desirable:
- B2B sales experience
- Experience working with targets and KPIs
- Knowledge of [industry – e.g. fire safety, security, utilities]
What We Offer
- Competitive basic salary and performance-based commission
- Company Pension
- Full product and sales training
- Supportive team environment
Job Type: Full-time
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person, on site.
At OHEAP Fire & Security we are committed to promoting equality, diversity and inclusion throughout our workforce and we encourage our partners to do the same. This commitment starts with our recruitment and selection process. We welcome applications from candidates of all backgrounds and are committed to creating an environment where everyone feels valued and can achieve their full potential.
Please inform us if you require any reasonable adjustments to enable you to participate fully in the recruitment process.
Please send a current CV into [email protected] with a covering email.
Successful candidates will receive in the first instance a call for an informal discussion. Candidates that are successful in the first stage of the process will be progressed to a formal interview.
Job Types: Full-time, Permanent
Work Location: On-site in Derby DE21 7AZ
Job Type: Full-time
Pay: £30,000.00-£35,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Experience:
- B2B sales: 1 year (required)
Location:
- Derby DE21 7AZ (required)
Work Location: In person
