call centre work from home Work, Jobs in derby, eng (with Salaries)

New Business Customer Representative
Hastings Direct —Leicester
- £26,230 - £29,500 a year
- Weekend availability
- Hybrid work
- Life insurance
- Referral programme
8d
Team Member - Full Time
KFC Derby - Meteor Centre —Derby
- Up to £12.71 an hour
- Full-time
- Restaurant
- Employee discount
4d
Call Centre Advisor
Busy Bees —Burntwood
- £13.40 an hour
- Part-time
- Hybrid work
- In-person
- Employee assistance programme
- Employee discount
5d
Crown Court Clerk
HM Courts & Tribunal Service —Derby
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
1d
Customer Service & Operations Analyst
Alexander Mann Solutions (AMS) —Castle Donington
- £14.29 an hour
- Overtime
- Hybrid work
- Customer service
- Computer literacy
- Administrative experience
5d
Sales Lead - Outbound Contact Centre
The Economist Group —Derby
- Hybrid work
- Sales
- Communication skills
- Employee assistance programme
Quick apply
Play Worker
Derby City Council —Derby
- £26,403 - £27,254 a year
- Full-time
- Working with children
- Employee assistance programme
Trainee Mortgage Adviser
The New Homes Group —Mansfield
- £25,500 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Referral programme
Quick apply
Enquiry Centre Advisors
Capita —Stafford
- From £26,227.50 a year
- Full-time
6d
Customer Service Officer
North West Leicestershire District Council —Coalville
- From £25,583 a year
- Full-time
- Communication skills
- Work from home
5d
Customer Experience Advisor | S1 | Retail Banking | Burton On Trent Branch
A01 Santander UK plc —Burton-On-Trent
- £25,000 - £31,579 a year
- Part-time
- Customer service
- Banking
2d
Volunteer Receptionist
YMCA Derbyshire —Derby
- Up to £1 a year
- Part-time
- English
- In-person
- Communication skills
Quick apply
5d
Probation Officer - Derby City
HM Prison & Probation Service —Derby
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
11h
Operational Support Officer
HM Courts & Tribunal Service —Leicester
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Presentation skills
- Travel
- Annual leave
17h
Social Workers
Derby City Council —Derby
- £40,777 - £49,282 a year
- Full-time
- Hybrid work
- Employee assistance programme
TEAM LEADER
KFC —Derby
- Up to £14 an hour
- Part-time
- Restaurant
- Employee assistance programme
- Employee discount
1d
Offender Subject Access Request Team - Team Leader
Ministry of Justice —Burton-On-Trent
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Management
- Annual leave
- Employee discount
9d
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Derby
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Operational Support Grade - HMP Lowdham Grange (Prison Support Role)
Ministry of Justice —Lowdham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Care Assistant
Queenswood Care Home —Nottingham
- £12.91 an hour
- Organisational skills
- In-person
- Care plans
Quick apply
7d

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New Business Customer Representative

Hastings Direct -
Leicester

Apply Now

Job details

Full-time
£26,230 - £29,500 a year
8 days ago

Benefits

Cycle to work scheme
Company pension
Tech scheme
Pay rise
Life insurance
Referral programme

Full job description

Do you have fantastic people skills? Can you deliver a great customer experience? If yes, we have the perfect job for you in our vibrant Leicester office!

Working Hours/ Shift Patterns: You will work 37.5 hours per week including one full weekend and one Saturday in every five. If you work a weekend shift, you’ll get time off in lieu.

Our opening hours: Monday to Friday 08:00 - 19:00, Saturday 09:00 – 17:00 and Sunday 09:00 – 13:00

Training: Our 12 week training programme is delivered face to face in the office.

The first 8 weeks focus on core learning, followed by continued in‑office support through to week 12 as you build confidence and embed your skills. After completing the full programme, you’ll receive sign‑off from a trainer or team leader before moving to hybrid working and into your permanent team.

Holiday Allowance During Training: To ensure you gain the maximum benefit from our training programme and feel fully supported as you begin your career, holiday will be limited during the initial training period. One day of holiday is permitted within the first 4 weeks. From weeks 5 to 12, holiday requests will be reviewed on a case‑by‑case basis.

Our approach to Hybrid Working: With hybrid working, you have more flexibility, as you usually only have to visit our office once a week and work remotely for the rest of the time. You can always opt to work from the office more frequently if that suits you better. When we organise training and events you may be required to attend in person for the duration.

Salary: The starting salary is £26,230, plus a comprehensive benefits package. Upon completing the training and coaching period, which typically lasts 12 weeks, the salary will automatically increase to £26,550. There will be further opportunities for salary progression up to £29,500, depending on your commitment to personal development and career growth.

Location: Our fantastic Leicester office, which is in the city centre and only a short walk from the train station.

At Hastings Direct, we have a simple ambition – to be the best and biggest digital insurance provider in the UK. Our customer teams play a huge role in that, speaking to thousands of customers every day, and delivering the high-quality insurance service they deserve.

Your role:
The New Business team provides customers with new quotes, whether they're looking for car, bike, van, home, or multi-car/bike policies. We give them all the details they need to make an informed decision, making sure they have the right cover that suits all their needs. Wherever possible, you will support customers to complete the purchase of their policy, using one of our digital products.

What we're looking for in a New Business Customer Representative:

Self-motivated individuals that take pride in what they do, uphold our values, and focus on outcomes.
Someone comfortable with change, able to adapt quickly and show resilience
Colleagues with a positive, empathetic, and patient approach
Clear communicators who can build rapport and bring their personality to work
People adept at navigating software systems while managing a conversation
Someone who's accountable, thorough, and pays attention to detail

What we offer:
Join us and you’ll find a different way of doing things. We call it the 4Cs. So, we focus on getting it right for our colleagues, customers, company and community.

As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. That includes initial in-house training on our products and systems, as well as taking live calls alongside an experienced colleague, and regular, on-going training tailored to your individual needs. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice. And the chance to develop your career across our business, with opportunities for secondments, or to become a coach.

Benefits you’ll receive:

Up to 5% annual discretionary Bonus
Hybrid working (1 day per week in the office with the option to do more depending on your preference)
A fantastic open plan modern office
We promote a relaxed, friendly & diverse working environment
'Harrys’ - a great onsite restaurant, with a wide range of choice at breakfast and lunchtime & an on-site Costa coffee
25 days holiday and bank holidays equivalent (plus buy and sell up to 5 days)
Pension match up to 10% of your salary
Life insurance (4 x base salary)
Discounted Hasting Direct products
Discounts & cashback with well-known retailers
Tech scheme, cycle to work, health assessments, and skin check - on completion of probation
Refer a friend scheme - earn £500 for every friend you refer
We will provide you will all the tech that you need! Including a brand-new Microsoft Surface laptop

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. For this position, we’re regrettably unable to accept applications through the Disability Confident Scheme (DCS) due to the extremely high volumes of applications we receive. However, what we put in place for these positions instead in order to remove barriers is an opportunity for all candidates to complete first stage assessments, in the form of some online exercises, which we can also provide adjustments for on a case-by-case basis. For more information on the DCS, please visit our inclusive business page on our careers site.

If you believe you require any reasonable adjustments in order to complete the online assessment and/or interview process due to disabilities or health conditions, please do contact the recruitment team at: [email protected] prior to completing your application.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

Job posting end date:

Apply Now

Refine Your Search

call centre work from home jobs in derby, eng

New Business Customer Representative

Team Member - Full Time

Call Centre Advisor

Crown Court Clerk

Customer Service & Operations Analyst

Sales Lead - Outbound Contact Centre

Play Worker

Trainee Mortgage Adviser

Enquiry Centre Advisors

Customer Service Officer

Customer Experience Advisor | S1 | Retail Banking | Burton On Trent Branch

Volunteer Receptionist

Probation Officer - Derby City

Operational Support Officer

Social Workers

TEAM LEADER

Offender Subject Access Request Team - Team Leader

JUNIOR SALES CONSULTANT

Operational Support Grade - HMP Lowdham Grange (Prison Support Role)

Care Assistant

I want to receive the latest job alerts for call centre work from home in derby, eng

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