Incident manager Work, Jobs in Derby, Eng (with Salaries)

Field Service Technician
Aristocrat Gaming —Tamworth
- Weekend availability
- Maintenance
- Travel
- Organisational skills
Head of Care Operations & Quality
Avanti Homecare —Nottingham
- £60,000 - £65,000 a year
- Full-time
- Travel
- Care plans
- Leadership
Quick apply
Site Manager
CBRE —Derby
- Full-time
- Management
Information Governance Manager
YHA England & Wales —Matlock
- £44,000 - £48,000 a year
- Hybrid work
- Travel
- IT
- AI
- Employee assistance programme
- Employee discount
Duty Shift Manager (Days) - Derbion
Savills Management Resources —Derby
- £41,080 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
7d
Stations Governance & Assurance Manager
East Midlands Railway —Derby
- £47,000 a year
- Weekend availability
- Communication skills
- Employee assistance programme
- Employee discount
7d
Health & Safety Manager
JLL —Derby
- Communication skills
Senior Duty Manager
Leisure Solutions Community Trust —Mansfield
- £34,000 - £36,000 a year
- Full-time
- Customer service
- Supervising experience
- First Aid Certification
- Employee assistance programme
- Gym membership
Fleet Manager
BELFOR UK Ltd —Tamworth
- £52,000 - £55,000 a year
- Full-time
- Travel
- In-person
- Leadership
- Free parking
- Life insurance
Quick apply
9d
Security Assurance Manager - Supply Chain
Balfour Beatty —Derby
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
Relief Security Officer
ASEL —Derby
- £12.71 - £15.00 an hour
- Employee assistance programme
- Employee discount
7d
Small Works Manager
JLL —Derby
- Full-time
- Project management
- Organisational skills
- Communication skills
Security Manager
Nottingham Trams Ltd —Nottingham
- £45,000 - £50,000 a year
- Full-time
- Data analysis skills
- Presentation skills
- In-person
- Free parking
- Employee discount
Quick apply
4d
MHE Trainer
CEVALogistics —Derby
- Full-time
- Annual leave
- Employee discount
Health & Safety Manager
Wrights of Twycross Ltd —Atherstone
- £750 - £1,000 a week
- Full-time
- In-person
- Communication skills
- Referral programme
Quick apply
Health & Safety Manager
JIK-Integral UK Limited —Derby
- Full-time
- In-person
- Communication skills
Quick apply
Operations Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Leadership
- Communication skills
- Employee discount
- Referral programme
13d
HS&E Business Partner
Rolls-Royce —Derby
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
13d
Warehouse Coordinator
CEVALogistics —Derby
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
1d
Security Officer
Anchor Group Services —Derby
- £13.74 an hour
- 12 hour shift
- Employee assistance programme

I want to receive the latest job alerts for incident manager in derby, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Field Service Technician

Aristocrat Gaming -
Tamworth

Apply Now

Job details

Full-time

Qualifications

Driving Licence
Maintenance
Organisational skills
Communication skills

Full job description

This role can be located in North West Region (Forbes Or Parkes)

We are excited to announce that we have several open opportunities for talented, proactive and enthusiastic Field Service Technicians to join the Aristocrat team. By joining Aristocrat, you’ll be part of a global entertainment and gaming content creation company that offers a diverse range of products and services including electronic gaming machines and venue management systems that serve customers and entertain millions of players worldwide every day.

By joining our team, you’ll have the opportunity to help drive the success of our customers while bringing fun and passion into the work you do daily. Whether it’s driving to a customer venue, troubleshooting a problem, or installing a new cabinet, if you enjoy solving problems, working with a team, and engaging with customers, this is the role for you! Our team of over 7,300 people across the globe is united by our company mission to bring joy to life through the power of play, so what are you waiting for?

As a Junior Field Service Technician, you will be at the forefront of maintaining the flawless operation of our electronic gaming machines. This outstanding role offers you the chance to work with groundbreaking technology while being an integral part of a team that's committed to excellence. You will play a pivotal role in ensuring our customers receive outstanding service, contributing to Aristocrat’s reputation for innovation and reliability.

What You'll Do:

Customer & Technical Service

Perform scheduled tasks, preventative maintenance (PM), break/fix repairs, and system diagnostics on-site.
Carry out equipment installation, removal, upgrades, modifications, and game changes to gaming equipment at customer sites, even when venues are closed to the public.
Investigate and resolve sophisticated system faults, performing necessary repair work as the need arises.
Respond to service calls promptly and professionally to meet customer expectations and SLA requirements.
Collaborate effectively with venue staff and maintain a high level of customer happiness.

Reporting & Documentation

Accurately collect and report all activities using Aristocrat’s field service management tools.
Ensure real-time data entry and 100% accuracy of service records, tasks, and inventory.
Record all part usage and ensure returns are completed as per ATA's SLA and compliance standards.
Assist with internal service reporting and respond to departmental requests when required.

Workplace Health & Safety (WHS) & Compliance

Ensure you understand and align with Company and venue WHS policies, procedures, and regulations.
Prioritize the health, safety, and welfare of all employees, visitors, and contractors.
Follow accident/incident/near miss processes and conduct investigations as required.
Ensure all activities meet Company and legislative & regulatory compliance requirements.

What We're Looking For:

Valid Australian driver's licence.
Entry-level candidates with opportunities for career progression.
Ability to acquire and maintain relevant state/territory gaming licences (support provided by Aristocrat).
Excellent problem-solving, troubleshooting, and fault-finding capabilities.
Strong communication skills and a customer-service approach.
Self-motivated and able to work independently across multiple customer sites.
Good organisational skills with the ability to manage time, tasks, and service schedules.
Proficient in using mobile devices and field service applications for reporting.
Flexibility to work weekends and public holidays as needed.

Preferred

Experience in a technical field service role, gaming industry, or electronics/mechanical repair.
Familiarity with diagnostic tools, maintenance scheduling, or service coordination.
Previous exposure to WHS systems, compliance environments, or regulated industries.

Physical Requirements

Able to lift/move up to 25kg safely, using accurate manual handling techniques and tools.
Able to comfortably step up onto a safety step and work in variable physical environments.
Comfortable standing for extended periods and aiming for most of the workday.
Capable of bending, squatting, and working at ground level when necessary.
Capable of raising arms overhead and performing tasks at shoulder level when necessary.

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. EEO M/F/D/V

World Leader in Gaming Entertainment
Robust benefits package
Global career opportunities

Our Values

All about the Player
Talent Unleashed
Collective Brilliance
Good Business Good Citizen

Travel Expectations

None

Additional Information

This role is subject to mandatory background screening and regulatory approvals. As part of your employment with Aristocrat, you may be required to complete a criminal background check, submit fingerprints, and obtain licenses or registrations with applicable gaming regulatory authorities.

Aristocrat operates in a highly regulated environment and holds licenses in over 340 gaming jurisdictions worldwide. To meet our global compliance obligations, you will be required to provide the disclosure of relevant personal and background information to government agencies, sovereign nations/tribal regulators, and other applicable gaming regulatory bodies. This is a condition of Aristocrat’s gaming licenses. The specific information required may vary depending on the jurisdiction and project assignment.

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.

Apply Now

Refine Your Search

incident manager jobs in derby, eng

Field Service Technician

Head of Care Operations & Quality

Site Manager

Information Governance Manager

Duty Shift Manager (Days) - Derbion

Stations Governance & Assurance Manager

Health & Safety Manager

Senior Duty Manager

Fleet Manager

Security Assurance Manager - Supply Chain

Relief Security Officer

Small Works Manager

Security Manager

MHE Trainer

Health & Safety Manager

Health & Safety Manager

Operations Manager

HS&E Business Partner

Warehouse Coordinator

Security Officer

I want to receive the latest job alerts for incident manager in derby, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected