Operational site lead Work, Jobs in Derby, Eng (with Salaries)

Operational Site Lead
Aspiro Healthcare —Derby
- £14.50 an hour
- Full-time
- Customer service
- Team management
- Organisational skills
- Free parking
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Derby
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
11d
Operational Lead - Public Health
Leicestershire County Council —Leicester
- £49,221 - £53,826 a year
- Full-time
- Hybrid work
- English
- Analysis skills
- Communication skills
- Flexible schedule
14d
Operations Manager
Mitie —Derby
- £40,000 a year
- Full-time
- Management
- Leadership
- Communication skills
12d
Security Controller
University of Derby —Kedleston
- £36,753 - £44,196 a year
- 12 hour shift
- Customer service
- University
- First Aid Certification
- Annual leave
- Employee assistance programme
11d
Operations Manager / Contracts Manager
Restek UK Limited —Ripley
- £60,000 - £80,000 a year
- Full-time
- Management
- Travel
- Contracts
Quick apply
Site Agent
Allied Infrastructure —East Midlands Airport
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
11d
Mobile Operations Support Manager
First Fence —Swadlincote
- £50,000 a year
- Full-time
- Management
- Sales
- Customer service
- Annual leave
- Employee discount
Quick apply
5d
Digital Implementation Manager — Operational Readiness, BAU Transition & Hypercare Lead
Boots —Nottingham
- Full-time
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Continuous Improvement Manager – Logistics & Warehousing
Buy It Direct —Castle Donington
- Up to £50,000 a year
- Full-time
- Continuous improvement
- Free parking
- Employee discount
Quick apply
7d
Site Manager
Avove —Derby
- Full-time
- Management
- Agile
- Leadership
- Employee assistance programme
Quick apply
Commercial Lead - Property and Facilities Management
Metropolitan Police —Kilburn
- £74,766 - £77,775 a year
- Full-time
- Hybrid work
- English
- Project management
5d
Manufacturing Quality Lead
Incora —Derby
- Up to £50,000 a year
- Full-time
- Engineering
- Microsoft Office
Part Time Administrator
Well for Life (working title of Derbyshire Positive Support) —Derby
- £14 an hour
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
Digital Transformation Lead - Supply Chain (KTP Associate)
University of Derby —Derby
- £33,000 - £35,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Data analysis skills
College Advisor - Placements
University of Derby —Kedleston
- £26,981 - £32,445 a year
- Weekend availability
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Lead Cloud Site Reliability Engineer
TheNottingham —Nottingham
- £65,000 - £78,000 a year
- Hybrid work
- Azure
- Computer networking
- IT
10d
Deputy Site Manager
ASDA —Derby
- Full-time
- Management
- Employee assistance programme
- Employee discount
4d
Transformation Project Consultant
University of Derby —Derby
- £69,947 - £100,549 a year
- Part-time
- Doctoral degree
- English
- Analysis skills
- Annual leave
- Employee assistance programme
Lead Data Analyst
NEXT —Leicester
- From £45,056 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Data analysis skills
- Free parking
- Employee discount

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Operational Site Lead

Aspiro Healthcare
Derby

Quick apply

Job details

Permanent | Full-time
£14.50 an hour

Benefits

Free parking
Company pension
Company events
On-site parking

Qualifications

Customer service
GCSE
Team management
Organisational skills
Problem management
Leadership
Communication skills

Full job description

Job summary

The primary purpose of this role is to ensure that systems, structures and processes that are in place are delivering the smooth and efficient day to day running of the site. Directly responsible for supporting the Deputy Operations Manager and their colleagues, to ensure we deliver excellent services and care for our patients.

Main duties of the job

The Operational Site Lead plays a key role in ensuring the smooth and efficient day-to-day running of the site, supporting the Deputy Operations Manager to deliver high-quality patient services. The post holder is responsible for leading and supporting the Patient Services Advisor team, providing hands-on assistance where needed, and managing resources in real time to meet patient demand.

This role involves overseeing daily operational activities, including reception cover, administrative processes, IT issue resolution, and estates and facilities management, ensuring a safe and well-maintained environment for both patients and staff. The Operational Site Lead promotes excellent communication across the site and wider organisation, supports the implementation of new processes, and contributes actively to team and site meetings.

A strong focus is placed on customer service, staff support, and maintaining a positive working environment. The role also requires handling complaints professionally, anticipating operational challenges such as staffing or capacity issues, and ensuring stock levels and site presentation are maintained.

Additionally, the post holder supports staff training and induction, contributes to service improvement initiatives, and helps monitor performance against key frameworks such as QOF. Overall, the role is essential in driving efficiency, supporting colleagues, and ensuring the delivery of high standards of care.

Why join us?

Opportunity to shape and develop within a growing organisation
Work closely with senior leadership and influence service delivery
Be part of a supportive team focused on improving patient care

Job Role & Purpose

Key Duties & Responsibilities

With strong organisational and communication skills your responsibilities will include:

Leading and line managing the Patient Services Advisors, while also providing cover and hands on support when needed to ensure smooth service delivery.
Moving resources in the moment to ensure that contact volume is met with the correct level of resource.
You will work closely with the Deputy Operations Manager to ensure that all site daily tasks are carried out, including, but not limited to.
Sorting on-site IT issues
Ensuring appropriate reception cover
Completion of administrative tasks within the practice
Responsible for overseeing day to day estates and facilities activity on site, ensuring the environment is well maintained, safe, and supports colleagues to do their best work.
Upholding of company standards.
Maintaining excellent communication across the site and with others in Aspiro
Helping the Deputy Operations Manager implement new processes and procedures and supporting the team during the implementation phase.
Taking a positive active and / or administrative role in site meetings where required
Assisting the reception team with their role providing help and support where required, assisting with training, and taking note and acting on feedback from colleagues.
Promoting and demonstrating excellent customer service
Supporting colleagues to maintain an efficient, hardworking and friendly working environment
Able to handle verbal complaints.
Helping the Deputy Operations Manager by anticipating potential problems such as shortages of staff, appointment availability and potential room availability issues
Providing reception / telephone call cover where required
Ordering stock and keeping an overview of stock levels to ensure a sufficient supply.
Having an overview of the upkeep of notice boards and general reception / waiting areas to ensure there is up to date information and that general housekeeping is to the correct standard
Assisting in the induction and training of new staff
Helping to monitor and oversee the annual review booking required for Quality Outcomes Framework and other enhanced services

Performance Standards

Evidence of Leading By Example and acting as a Role Model for colleagues
Daily tasks are carried out within agreed timeframes
Positive evidence of involvement in Site, Team and Group meetings
Evidence of site operating efficiently with relevant communications present and understood in a variety of formats.

Job Description Reviews

This job description is intended to provide an outline of the key tasks and responsibilities only. There may be other duties required of the post holder commensurate with their position. This description will be open to regular review and may be amended in the light of developing or changing services, or as part of an individual performance review process. All members of staff should be prepared to take on additional duties or relinquish existing duties in order to maintain the efficient running of Aspiro.

Person Specification

Qualifications

Essential

GCSE grade A to C in English and Maths

Experience

Essential

2+ years experience of working in customer service 2+ years experience of working in a leadership role

Desirable

Experience of working in a healthcare setting

Skills & AbilitiesEssential

Excellent organisation skills.
Strong interpersonal and verbal communication skills.
Problem solving, reacting quickly to unforeseen situations.
Able to work both independently and within a great team.
Technology proficiency.
Strong customer service skills.
Stock management.

Qualities/AttributesEssential

Flexible in adapting to changing circumstances.
Team-oriented to ensure achievement of team goals.
Emotional intelligence to maintain a positive work environment and handle complaints effectively.
Responsibility over tasks and being accountable for outcomes.
Pro-activity by anticipating problems and addressing them before they arise.
Dependability.

Job Types: Full-time, Permanent

Pay: £14.50 per hour

Benefits:

Company events
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

operational site lead jobs in derby, eng

Operational Site Lead

Operational Support Officer

Operational Lead - Public Health

Operations Manager

Security Controller

Operations Manager / Contracts Manager

Site Agent

Mobile Operations Support Manager

Digital Implementation Manager — Operational Readiness, BAU Transition & Hypercare Lead

Continuous Improvement Manager – Logistics & Warehousing

Site Manager

Commercial Lead - Property and Facilities Management

Manufacturing Quality Lead

Part Time Administrator

Digital Transformation Lead - Supply Chain (KTP Associate)

College Advisor - Placements

Lead Cloud Site Reliability Engineer

Deputy Site Manager

Transformation Project Consultant

Lead Data Analyst

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