Security & wellbeing services manager Work, Jobs in Derby, Eng (with Salaries)

Operations Manager
Mitie —Derby
- £40,000 a year
- Full-time
- Management
- Leadership
- Communication skills
3d
Prison Offender Manager
Serco Group —Leicester
- Up to £33,336 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Annual leave
9d
Anglican Religious Visitor
Serco Group —Leicester
- £30,000 - £32,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance programme
Service Delivery Manager
Link Intergrated Security Solutions Ltd —Mansfield
- £50,000 - £60,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Free parking
- Sick pay
Quick apply
4d
Assistant Practice Manager
PortmanDentex —Nottingham
- From £15 an hour
- Part-time
- Hospitality
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Executive Hospitality Supervisor
NAB-Jones Lang LaSalle Services —Belper
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Flexible schedule
Quick apply
Transport Manager
Derbyshire Fire & Rescue —Ripley
- £47,181 - £52,413 a year
- Full-time
- Hybrid work
- Microsoft Word
- Management
- English
- Annual leave
- Employee discount
Personal Coach
Stone Soup Academy —Nottingham
- From £24,784.50 a year
- Overtime
- English
- In-person
- Communication skills
- Health & wellbeing programme
Quick apply
4d
Mobile Operations Support Manager
First Fence —Swadlincote
- £45,000 a year
- Full-time
- Travel
- Leadership
- Annual leave
- Employee discount
Quick apply
Senior Customer Service Manager - 12 month Fixed Term
MiningRemediation —Mansfield
- £52,445.94 a year
- Hybrid work
- Customer service
- Leadership
- Annual leave
9d
Executive Hospitality Supervisor
JLL —Belper
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Flexible schedule
Cover Tutor
Serco Group —Leicester
- £28,000 - £34,000 a year
- Full-time
- English
- Employee assistance programme
Business Development Manager
Chubb Fire & Security —Nottingham
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Business development
- IT
- Health & wellbeing programme
- Work from home
Quick apply
Area Manager, EXR
Amazon UK Services Ltd. - A10 —Chesterfield
- Weekend availability
- Bachelor's degree
- Business
- Leadership
- Flexible schedule
Head Of Sales
First Fence —Swadlincote
- Monday to Friday
- CRM software
- Management
- Sales
- Annual leave
- Employee discount
Quick apply
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Chesterfield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Contracts Manager
MTS Cleansing Services LTD —Leicester
- £60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Paid training
Quick apply
11d
Area Manager, BHX2 Ops
Amazon UK Services Ltd. —Coalville
- Full-time
- Microsoft Word
- Microsoft Outlook
- Doctoral degree
Graduate OPS Area/Shift Manager - UK , Amazon Operations
Amazon UK Services Ltd. - A10 —Chesterfield
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data analysis skills
Service Team Manager
B&Q —Eastwood
- Up to £34,000 a year
- Part-time
- Driving
- Annual leave
- Employee assistance programme
11d

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Operations Manager

Mitie -
Derby

Apply Now

Job details

Permanent | Full-time
£40,000 a year
3 days ago

Qualifications

Driving Licence
Management
Incident management
Customer relationship management
SIA
Leadership
Communication skills

Full job description

Operations Manager - Derbyshire, Lincolnshire, Nottingham and surrounding areas

Company: Mitie Business Services – Security

Hours: 40 hrs per week – Monday to Friday (Flexibility will be required as the hours will be varied)

Salary: £40,000.00

3 months FTC with possibility of extension for up to 4 years.

We are seeking an experienced, driven, and people-focused Security Operations Manager to join our growing team. This is a key leadership role responsible for the operational delivery, service excellence, and commercial performance of a portfolio of security contracts.

As Security Operations Manager, you will lead from the front, ensuring the highest standards of customer service, compliance, and employee engagement across your sites. Working closely with clients, operational teams, and regional leadership, you will be responsible for building high-performing teams, maintaining strong customer relationships, and driving continuous improvement throughout your area of responsibility.

This role is ideal for a motivated security professional who thrives in a fast-paced environment, enjoys developing people, and has a passion for delivering exceptional security services.

Operational Leadership

Lead and manage the day-to-day delivery of security operations across multiple sites.
Ensure all contracts are delivered in line with customer requirements, company standards, and contractual obligations.
Drive operational excellence through effective planning, performance management, and resource allocation.
Monitor service delivery, identify areas for improvement, and implement corrective actions where required.
Act as Duty Manager on a rota basis, providing operational support and leadership during incidents and out-of-hours escalations.

People Management

Recruit, onboard, develop, and retain high-performing security teams.
Conduct regular welfare checks, site visits, and employee engagement activities.
Manage performance, attendance, conduct, and capability matters in line with company procedures.
Carry out performance reviews and appraisals for direct reports, setting clear objectives and development plans.
Identify talent and succession opportunities, supporting future leaders within the business.
Promote a positive culture that encourages accountability, professionalism, and continuous improvement.

Client Relationship Management

Build and maintain strong relationships with customers, becoming a trusted operational partner.
Conduct regular customer meetings and site reviews.
Produce and deliver service reports, action plans, and operational updates as required.
Manage customer expectations effectively, ensuring issues are resolved promptly and professionally.
Identify opportunities to enhance service delivery and support business growth.

Compliance, Quality & Risk Management

Ensure full compliance with SIA licensing requirements, company policies, assignment instructions, and relevant legislation.
Conduct site audits, inspections, and compliance reviews to maintain operational standards.
Investigate incidents, complaints, and service failures, ensuring lessons learned are implemented.
Maintain accurate operational records and reporting.
Promote a strong culture of health, safety, and wellbeing across all sites.

Commercial & Financial Management

Support the delivery of regional growth objectives and business plans.
Manage labour costs, overtime, and resource planning to ensure operational efficiency.
Assist with budgeting, forecasting, and monthly business reporting.
Monitor contract performance against agreed KPIs and financial targets.
Identify opportunities for service enhancements and contract growth.

What We're Looking For

Essential

Minimum 2 years' experience in a security management or operational leadership role.
Front Line SIA Licence.
Full UK Driving Licence - (No more than 3 points)
Proven experience managing teams across multiple locations.
Strong customer relationship management skills.
Experience of incident management and operational problem solving.
Excellent communication and stakeholder management skills.
Good understanding of employment legislation, compliance requirements, and security industry standards.
Commercial awareness with the ability to manage budgets and operational costs.

Desirable

Experience within a manned guarding environment.
IOSH Managing Safely qualification / HABC Level 3
Knowledge of workforce management and scheduling systems.
Experience managing key or corporate accounts.
Leadership or management qualification.

Personal Attributes

We are looking for someone who is:

A natural leader who inspires confidence and accountability.
Customer-focused and passionate about service excellence.
Calm under pressure and able to make sound decisions quickly.
Organised, proactive, and highly self-motivated.
Commercially minded with a focus on continuous improvement.
Professional, approachable, and committed to developing others.

What Success Looks Like

High levels of customer satisfaction and contract retention.
Engaged, motivated, and well-supported teams.
Strong compliance and audit performance.
Effective management of operational costs and resources.
Delivery of regional growth objectives and service improvements.
A positive culture focused on safety, professionalism, and excellence.

This is an exciting opportunity for an ambitious security professional to take ownership of a diverse operational portfolio and play a key role in shaping the future success of the business.

Apply Now

Refine Your Search

security & wellbeing services manager jobs in derby, eng

Operations Manager

Prison Offender Manager

Anglican Religious Visitor

Service Delivery Manager

Assistant Practice Manager

Executive Hospitality Supervisor

Transport Manager

Personal Coach

Mobile Operations Support Manager

Senior Customer Service Manager - 12 month Fixed Term

Executive Hospitality Supervisor

Cover Tutor

Business Development Manager

Area Manager, EXR

Head Of Sales

Area Manager, Customer Fulfillment

Contracts Manager

Area Manager, BHX2 Ops

Graduate OPS Area/Shift Manager - UK , Amazon Operations

Service Team Manager

I want to receive the latest job alerts for security & wellbeing services manager in derby, eng

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