Senior security operations engineer Work, Jobs in Derby, Eng (with Salaries)

Service Delivery Manager
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
8d
Senior Principal Mechanical Engineer
Assystem —Derby
- Hybrid work
- Travel
- In-person
- Leadership
Manager - Reactor Inventory Systems
Rolls-Royce SMR —Derby
- £63,750 - £78,750 a year
- Full-time
- System design
- Leadership
Senior Systems Engineer
Assystem —Derby
- Hybrid work
- Engineering
- Electrical Engineering
- Mechanical knowledge
- Employee assistance programme
- Sick pay
Senior Engineer - Layout and Installation Assemblies
Rolls-Royce SMR —Derby
- £50,600 - £66,500 a year
- Full-time
- Hybrid work
- Engineering
- System design
- Communication skills
6d
Senior Engineer – Auxiliary & Waste Block Lead
Rolls-Royce SMR —Derby
- £50,600 - £66,500 a year
- Full-time
- Hybrid work
- Management
- Engineering
- System design
6d
Senior Manager – Mechanical Handling
Rolls-Royce SMR —Derby
- £71,000 - £93,200 a year
- Full-time
- Hybrid work
- Engineering
- Travel
13d
Senior Stress Engineer
ASSYSTEM —Derby
- Full-time
- Hybrid work
- Python
- Employee assistance programme
Quick apply
Head of Structural Analysis
Rolls-Royce SMR —Derby
- £85,600 - £115,800 a year
- Full-time
- Hybrid work
- Engineering
- Travel
- Leadership
22h
Senior Special Process Engineer – Aerospace
ALTEN —Derby
- Full-time
- Military
- Engineering
- Laboratory experience
- Employee assistance programme
- Life insurance
Quick apply
7d
Senior DevOps Engineer
NEXT —Leicester
- £66,600 - £73,800 a year
- Full-time
- Azure
- DevOps
- Analysis skills
- Free parking
- Employee discount
Senior IT Infrastructure Engineer
Flint Bishop —Derby
- Weekend availability
- Azure
- Windows
- Scripting
- Employee discount
Quick apply
Senior Software Development Engineer - Services
Capital One UK —Nottingham
- Full-time
- Hybrid work
- Java
- AWS
- APIs
Senior / Principal Mechanical Engineer – Nuclear (Civil & Defence)
AtkinsRéalis —Derby
- Full-time
- Hybrid work
- Communication skills
3d
CCTV Business Manager
Balfour Beatty —Derby
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Annual leave
11d
Senior Manager - BOP
Rolls-Royce SMR —Derby
- £68,000 - £90,000 a year
- Full-time
- Hybrid work
- Engineering
- Leadership
Senior Technical Engineer
DHL —East Midlands Airport
- 8 hour shift
- Engineering
- English
- Project management
- Free parking
- Employee assistance programme
Senior Mechanical Engineer
Assystem —Derby
- Engineering
- Presentation skills
- Bachelor's degree
- Employee assistance programme
Senior Automation Engineer , EMA2 Reliability Maintenance Engineering
Amazon UK Services Ltd. —Mansfield
- Weekend availability
- AutoCAD
- Master's degree
- SQL
14d
Senior Design Engineer
ASSYSTEM —Derby
- Full-time
- CAD
- Employee assistance programme
Quick apply

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senior security operations engineer jobs near derby, eng

Service Delivery Manager

Link Integrated Security Solutions Limited
Mansfield

Quick apply

Job details

Permanent | Full-time
£45,000 - £55,000 a year
8 days ago

Benefits

Casual dress
Company car
Cycle to work scheme
Company pension
Sick pay
On-site parking

Qualifications

Customer service
Data analysis skills
Microsoft Office
Project management
Leadership

Full job description

Head of Service Delivery

Salary: £45,000 - £55,000 + Bonus + Company Vehicle/Car Allowance

Location: Mansfield

Reporting to: Managing Director

This isn’t just another Service Manager role.

We’re looking for someone who wants to build something.

Someone who enjoys improving businesses, developing great people and creating a service operation that customers genuinely recommend.

You’ll inherit a solid team, an established customer base and the opportunity to influence how the business grows over the next few years.

If you’re motivated by improving performance, building culture and delivering exceptional customer experiences, not simply keeping the wheels turning, we’d love to hear from you.

About the Role

As Head of Service Delivery, you’ll lead our entire service function across maintenance, reactive call-outs and small works.

You’ll be responsible for ensuring our engineers have everything they need to deliver an outstanding customer experience whilst continually improving operational efficiency, profitability and team performance.

This is a highly visible leadership position reporting directly to the Managing Director, giving you the opportunity to shape strategy, influence investment decisions and play a significant role in the future growth of the business.

Must have

a minimum of 10 years' hands-on experience across multiple disciplines including fire detection, intruder alarms, CCTV, access control and associated life safety systems.

What You’ll Be Responsible For

Leading a High-Performing Service Operation

You’ll take ownership of the day-to-day delivery of our service department, ensuring customers receive consistently outstanding levels of service whilst maintaining operational excellence.

You’ll continually improve:

SLA performance
First-time fix rates
Engineer utilisation
Response times
Customer satisfaction
Service profitability

Building an Exceptional Team

Our engineers are the heart of our business.

You’ll recruit, develop, coach and inspire a team that enjoys coming to work, takes pride in what they do and delivers consistently high standards.

You’ll create a culture built around:

Accountability
Continuous improvement
Collaboration
Professional development
Recognition

Delivering Outstanding Customer Relationships

You’ll build trusted relationships with key customers, become the senior point of escalation when needed and work proactively to improve retention and customer satisfaction.

You’ll regularly review performance with customers, identify opportunities for improvement and work alongside our commercial teams to strengthen long-term partnerships.

Driving Commercial Performance

You’ll understand that exceptional service and commercial success go hand in hand.

You’ll monitor service performance, control operational costs, improve efficiency and identify opportunities to grow recurring revenue whilst maintaining exceptional customer service.

Providing Technical Leadership

You’ll support our teams with your technical expertise across:

Fire Detection & Alarm Systems
CCTV
Access Control
Intruder Alarms
Emergency Voice Communication
Electronic Article Surveillance

You’ll also champion new technology, modern service systems and continuous innovation.

About You

You’ll probably already be leading a successful service department within the Fire & Security sector and now be looking for a role where you can genuinely influence the future of a business.

You’ll bring:

Proven leadership experience within Fire & Security
A track record of improving operational performance
Strong commercial awareness
Experience managing KPIs and service delivery
Excellent customer relationship skills
The ability to lead, motivate and develop people
Strong technical understanding of fire and security systems
A proactive mindset with a passion for continuous improvement

What Success Looks Like

Within your first 12 months you’ll have:

Improved service KPIs across the business
Increased customer satisfaction
Reduced reactive issues
Improved engineer engagement and retention
Increased operational efficiency
Enhanced profitability
Introduced new ideas, systems and improvements
Become a trusted member of the senior leadership team

What We Offer

£45- £55,000 basic salary
Annual performance bonus
Company vehicle or car allowance
Pension
Ongoing professional development
Modern systems and technology
A genuine opportunity to shape the future of the business
Clear progression towards Operations Director

Pay: £45,000.00-£55,000.00 per year

Benefits:

Casual dress
Company car
Cycle to work scheme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

senior security operations engineer jobs in derby, eng

Service Delivery Manager

Senior Principal Mechanical Engineer

Manager - Reactor Inventory Systems

Senior Systems Engineer

Senior Engineer - Layout and Installation Assemblies

Senior Engineer – Auxiliary & Waste Block Lead

Senior Manager – Mechanical Handling

Senior Stress Engineer

Head of Structural Analysis

Senior Special Process Engineer – Aerospace

Senior DevOps Engineer

Senior IT Infrastructure Engineer

Senior Software Development Engineer - Services

Senior / Principal Mechanical Engineer – Nuclear (Civil & Defence)

CCTV Business Manager

Senior Manager - BOP

Senior Technical Engineer

Senior Mechanical Engineer

Senior Automation Engineer , EMA2 Reliability Maintenance Engineering

Senior Design Engineer

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