Service team lead Work, Jobs in Derby, Eng (with Salaries)

Ambition Derby Hub Community Navigator Lead
Intuitive Thinking Skills Ltd —Derby
- £33,000 - £35,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
People Experience Lead
Derbyshire Healthcare NHS Foundation Trust —Derby
- £49,387 - £56,515 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
23h
Operational Team Lead - Liaison - South East Staffs
Midlands Partnership University NHS Foundation Trust —Burton-On-Trent
- £49,387 - £56,515 a year
- Full-time
- Leadership
2d
Environmental Services Team Leader - Derbion
Savills Management Resources —Derby
- £29,426 a year
- Customer service
- Leadership
- Communication skills
1h
Line Lead
KP Snacks —Ashby-De-La-Zouch
- Full-time
- Continuous improvement
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
8d
Commercial Programme Manager
bfpeople —Derby
- £65,000 - £75,000 a year
- Full-time
- Business development
- Project management
- In-person
Quick apply
3d
Volunteering Co-ordinator - Homebased
MHA —Derby
- £33,410 a year
- Full-time
- Remote
- Travel
- Annual leave
3d
Customer Services Team Leader - Derbion
Savills Management Resources —Derby
- £29,774 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1h
People and Culture Business Partner Lead
Mortgage Advice Bureau —Derby
- Up to £80,000 a year
- Full-time
- Hybrid work
- Human resources
- Leadership
- Annual leave
- Employee discount
Quick apply
6d
Security Team Leader - Derbion
Savills Management Resources —Derby
- £32,165 a year
- Rotating shift
- Customer service
- English
- Organisational skills
1h
Trading Team Manager
B&Q —Derby
- £33,000 - £36,000 a year
- Part-time
- Annual leave
- Employee assistance programme
Inclusion Manager
Derby County Community Trust —Derby
- £30,921.66 - £46,800.00 a year
- Full-time
- Supervising experience
- Project management
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
1d
Warehouse Coordinator
CEVALogistics —Derby
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Team Leader
Derby City Council —Derby
- £33,143 - £36,363 a year
- Full-time
- Customer service
- Supervising experience
- Mentoring
- Annual leave
- Employee assistance programme
8h
Assistant Service Manager
Vertu Motors —Derby
- £38,000 - £45,000 a year
- Full-time
- Communication skills
- Employee discount
Quick apply
2d
Retail Bureau Manager
Eurochange —Derby
- £14.25 an hour
- Part-time
- Sales
- Organisational skills
- Cash handling
- Employee assistance programme
- Employee discount
1d
Responsible Individual
Bayleaf Care —Derby
- £69,200 a year
- Full-time
- Organisational skills
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
13h
Account Manager
LKQ Corporation —Derby
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
4h
Trade Supervisor
Screwfix —Derby
- Up to £14.08 an hour
- Full-time
- Annual leave
- Employee discount
8d
Operations Manager
CEVALogistics —Castle Donington
- Full-time
- Warehouse experience
- Leadership
- Annual leave
- Employee discount
3d

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Ambition Derby Hub Community Navigator Lead

Intuitive Thinking Skills Ltd
Derby

Quick apply

Job details

Full-time
£33,000 - £35,000 a year

Benefits

Company pension
Company events
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Driving Licence
Microsoft Excel
Numeracy
Project management
Organisational skills

Full job description

Job Description:

Job Description – Ambition Derby Service

Role: Ambition Derby Service Manager

Reporting to: Operations Manager

Accountable To: Head of Operations

Location: Ambition Derby Hub

Background

Intuitive Thinking Skills place a high value on the life experiences of individuals, regardless of their backgrounds. As such, all roles within the organisation are primarily focussed on fostering these experiences, supporting employees to thrive in whatever sector they are working in.

This emphasis on the skills of our workforce is primary to all other activities, as without a relevantly skilled, empowered and highly motivated workforce we will fail to support the needs and aspirations of our learners.

Job Purpose:

The Service Manager will take overall leadership and responsibility for our Ambition Derby Service, ensuring effective delivery and achievement of all the required outputs and outcomes including the management of the staff team. The development and enhancement of external relationships including with partners and other stakeholders is a core function in ensuring the retention of the contract and the identification of service improvements, new funding and new business opportunities.

The Service Managerwill play a key role in managing an integrated approach to the core functions of:

· Working with Cranstoun, other partners and Commissioners to adapt and improve services

· Managing and developing a team of Community Navigators and the Hub Administrator

· Managing KPI’S and Reporting

· Ensuring compliance with OFQUAL stipulations

· Understanding the marketplace

· Mapping locally available provision through existing directories and their own research

· Developing partnerships with existing provision providers, including developing referral pathways, support packages with appropriate processes

· Maintaining positive and pro-active relationships with partner organisations

· Establish a Derby frontline services steering group

· Identifying gaps in provisions

· Co-producing fluid service model to meet local needs

· Developing suitable methods, processes and mechanisms to fill the gaps in provision

· Integrating within Tier 3 Drug and Alcohol services to manage and maintain suitable referral numbers to the service.

· Involvement with innovation and development of the programme in response to changes in local provision, new trends, key issues, technological advancements

· Ensuring company compliance to national safeguarding standards.

· Production of information and marketing resources

· Co-ordinating and scheduling key meetings

· Working with Designated Safeguarding lead with Safeguarding matters

KEY DUTIES AND RESPONSIBILITIES

· To take the lead in the implementation and delivery of the new Ambition Derby Service

· To manage all aspects of performance and outcome, including the production of statistics, reports and analyses relating to contracts, highlighting any areas of under or over performance on activities and achievements

· Maintaining levels of Ambassador Individuals for the service to function and meet obligations to partners

· To ensure that routine and cyclical tasks are completed by assigned people

· To support the development and collation of the service evidence base through implementation of data collection structures, data collation, presentation, analysis and reporting of information.

· To liaise with partner agencies and others in building and maintaining effective relationships that support business growth and the collation of contract, performance and outcome information.

· To promote and support the mission, vision and values of the company at all times, providing a quality service and treating all those with whom they come into contact in a courteous and respectful manner.

· To be aware of and compliant with all company policies and procedures.

· Any other duties appropriate to the role as tasked by the board.

PERSON SPECIFICATION

Essential Criteria

· Experience of working within a multidisciplinary, multi-agency environment including the public, voluntary and private sector providers and commissioners.

· Demonstrate the ability to develop and maintain working relationships with a wide range of stakeholders including representatives of commissioners, purchasers, partner agencies and customers.

· Demonstrate project management skills and experience.

· Excellent organisational and interpersonal skills.

· Well-developed literacy and numeracy skills and a clear understanding of transactional analysis.

· Highly proficient in the use of software packages such as MS Dynamics, Microsoft Excel, PowerPoint and Word to interpret data and create presentations and/or reports of the highest standard.

· Hold a current driving licence and/or have access to a form of transport which will permit the applicant to meet the post requirements in full.

Desirable Criteria

· Knowledge of, and experience in delivering provision through excellent engagement methods, especially within a difficult to engage customer cohort.

· Ambitious and willing to be flexible regarding working times and locations.

· Able to develop staff and create and maintain positive team environments.

Personal Qualities

· Developing self-awareness

· Managing Yourself

· Continuing Personal Development

· Acting with Integrity

Working with Others

· Developing networks

· Working and leading within Teams

Managing Services

· Planning

· Managing resources

Targets and Outcomes

· Delivery of key output and outcome targets, ie commencements, completions, measurable cessation of negative behaviours, positive life changes ie job starts, volunteer placements etc.

Work Location: In person

Pay: £33,000.00-£35,000.00 per year

Benefits:

Company events
Company pension
On-site parking

Work Location: In person

Quick apply

Refine Your Search

service team lead jobs in derby, eng

Ambition Derby Hub Community Navigator Lead

People Experience Lead

Operational Team Lead - Liaison - South East Staffs

Environmental Services Team Leader - Derbion

Line Lead

Commercial Programme Manager

Volunteering Co-ordinator - Homebased

Customer Services Team Leader - Derbion

People and Culture Business Partner Lead

Security Team Leader - Derbion

Trading Team Manager

Inclusion Manager

Warehouse Coordinator

Team Leader

Assistant Service Manager

Retail Bureau Manager

Responsible Individual

Account Manager

Trade Supervisor

Operations Manager

I want to receive the latest job alerts for service team lead in derby, eng

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