customer success manager Work, Jobs in derby (with Salaries)

Central Operations Support
Mortgage Advice Bureau —Derby
- Up to £30,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
8d
AI Adoption Manager
Ideagen —Ruddington
- AI
- Communication skills
Senior Account Manager - IDNO
E.ON Energy Solutions Ltd —Derby
- £60,601 - £74,963 a year
- Full-time
- Hybrid work
- Sales
- Leadership
- Negotiation
4d
Store Manager
Aldi —Tamworth
- £52,910 - £69,000 a year
- Annual leave
Sales Operations and Performance Manager
ReviewSolicitors Ltd —Nottingham
- £45,000 - £55,000 a year
- 8 hour shift
- Management
- Sales
- Leadership
- Free parking
- Annual leave
Quick apply
11d
Business Development Manager (BDM)
Crown SDS (Service Delivery Solutions) —Tamworth
- £45,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Free parking
- Sick pay
Quick apply
5d
Store Manager
Lidl —Nottingham
- £46,000 - £66,000 a year
- Full-time
- Communication skills
- Time management
- Store discount
- Employee discount
3d
Operations Manager
Decathlon UK —Nottingham
- Weekend availability
- Organisational skills
- Warehouse experience
- Employee discount
Graduate Management Trainee - Mansfield / Worksop
Enterprise Mobility —Mansfield
- Full-time
- Sales
- Customer service
- Bachelor's degree
Customer Services Manager
NEXT —Leicester
- £30,073 a year
- Call to connect
- Customer service
- Travel
- Free parking
- Employee discount
11d
Business Development Manager
CEVALogistics —Ashby-De-La-Zouch
- Full-time
- Annual leave
- Employee discount
Sales Manager
Furniture Village —Nottingham
- £48,500 - £58,200 a year
- Full-time
- Employee discount
Quick apply
Technology Development Manager
Lubrizol —Hazelwood
- Full-time
- Engineering
- English
- Analysis skills
Key Account Manager
Holcim —Coalville
- Hybrid work
- Communication skills
- Employee discount
10d
Business Development Manager
OrderYOYO —Leicester
- Sales
- Restaurant
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Derby
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Experience Manager (CXM)
Babble Cloud —Burton-On-Trent
- Full-time
- Hybrid work
- CRM software
- Travel
- Communication skills
Quick apply
Shift Manager
Iceland —Derby
- £11.60 - £12.71 an hour
- Part-time
- Retail management
- Employee discount
- Referral programme
12d
International Regional Sales Manager
Mastermover —Ashbourne
- Full-time
- Remote
- Microsoft Powerpoint
- Sales
- Microsoft Office
Store Manager - Derby (Full-time, 40hrs)
Pandora Jewelry —Derby
- Full-time
- Sales
- Communication skills
- Employee discount

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Central Operations Support

Mortgage Advice Bureau -
Derby

Quick apply

Job details

Full-time
Up to £30,000 a year
8 days ago

Benefits

Annual leave
Company pension
Private medical insurance
Employee discount
Flexible schedule

Qualifications

Customer service
IT
Communication skills
Banking

Full job description

Central Operations Support
Permanent, Full-time
Hybrid - 3 days at our Derby office, 2 days working from home
Up to £30,000 plus benefits

About the role

We’re looking for 3 additional members of our Central Operations Support team as we continue to grow and expand. We're looking for customer-focused problem solvers, supporting our Field Sales teams, ARs (Appointed Representative) and Mortgage Adviser network to keep everything running smoothly.

You’ll be the go-to support partner, handling a wide range of day-to-day queries, resolving issues quickly and confidently while driving new initiatives across the business. It’s an agile and dynamic environment where priorities can shift quickly, so you’ll need to be adaptable, proactive and ready to learn.

What You’ll Be Doing

Acting as a first point of contact for Sales teams, ARs and Advisers, handling queries with confidence and professionalism
Supporting banking and financial queries - you'll need strong attention to detail and numerical confidence
Managing day-to-day operational support requests, ensuring timely resolution and follow-up
Building strong, collaborative relationships across Field Sales, Regional Sales Directors and head office teams
Support with onboarding new Advisers and supporting them as they embed into the network
Supporting the roll-out of new initiatives and projects, ensuring clear communication and adoption
Working across multiple internal systems (including MIDAS), maintaining accuracy and efficiency
Identifying issues, suggesting improvements and contributing to continuous improvement
Supporting marketing activity and wider business initiatives

About You

We’re looking for someone who thrives in a support-driven, customer-focused environment, rather than a traditional account management role.

You’ll bring:

A strong customer service or operational support background
Confidence speaking to stakeholders at all levels
An engaging, personable communication style with excellent telephone skills - you're not afraid to pick up the phone
The ability to learn quickly and adapt in a fast-moving environment
Strong IT skills with experience working across multiple systems
Good financial awareness or experience handling banking/financial queries
A proactive, problem-solving mindset with strong attention to detail
The ability to manage workload, prioritise effectively and work well under pressure
A positive attitude and a genuine team focus

?? Recruitment Process

1st stage: Face to face interview with our hiring team at our Derby office

What’s In It For You?
?? Private Medical Insurance (Vitality), 25 days annual leave (increasing to 28 with service) plus your birthday off, matched pension contribution (L&G), share save scheme (Equinity), retail discounts, free entertainment tickets, plus much more!
? Flexible working hours with hybrid working for Head Office roles (as agreed with your line manager)
?? A wide range of Learning & Development offers, from 121 coaching to qualification support, helping you to grow and thrive in your career
?? A supportive, inclusive culture with forums you're welcome to join from day 1, using your voice to make MAB an even better place to work

Everyone is Welcome
At MAB, we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.

We are committed to reducing barriers in every stage of our recruitment process so everyone feels they can bring their best self when applying for new opportunities at MAB. If you’d like to hear how we can support you by adjusting our process, from application to interview and onboarding, please contact [email protected].

Use of AI
We recognise that AI tools can be a helpful way to articulate your qualities, skills and experience when applying for roles. It’s important to us, however, that we see the real you throughout the recruitment process. We hire real people, not polished personas! We simply ask that you consider carefully how and where you use AI during your application, so we can hear your own thoughts and meet your authentic self.

Please note we are unable to consider candidates requiring visa sponsorship at this moment in time. We won't be accepting speculative CVs from recruitment agencies, with a full PSL in place.

#LI-HB1

Mortgage Advice Bureau (MAB) PLC is the UK’s leading mortgage network. We’re experts in Mortgage and Protection advice, with over 200 awards and counting. We’re proud of our reputation in the industry and of our people, who continue to be the heart of MAB’s success.

To see our company ratings please click below:

Capital House, Derby, DE24 8QR

Quick apply

Refine Your Search

customer success manager jobs in derby

Central Operations Support

AI Adoption Manager

Senior Account Manager - IDNO

Store Manager

Sales Operations and Performance Manager

Business Development Manager (BDM)

Store Manager

Operations Manager

Graduate Management Trainee - Mansfield / Worksop

Customer Services Manager

Business Development Manager

Sales Manager

Technology Development Manager

Key Account Manager

Business Development Manager

JUNIOR SALES ADVISOR

Customer Experience Manager (CXM)

Shift Manager

International Regional Sales Manager

Store Manager - Derby (Full-time, 40hrs)

I want to receive the latest job alerts for customer success manager in derby

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