JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Facilities AdministratorLocation: Raynesway, Derby (on client site Rolls-Royce)
Hours – 40hrs per week (Monday to Friday)
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward
What this job involves:
We are seeking a highly organised and detail-oriented individual to join our team onsite at Rolls-Royce, Raynesway as a Facilities Administrator. As a Facilities Administrator, you will play a key role in ensuring the smooth and efficient execution of our daily operations. Your primary responsibility will be to assign jobs to engineers and service professionals, both at the beginning and end of each workday.
What your day to day will look like:
Inputting updates onto the data collection systems and sending emails to service professionals when their assistance is required for a job, whether it be for a callout or a quotation.
Raising Purchase Order Requests (POR) encompassing materials and planned jobs, ensuring that necessary resources are available for successful job completion.
Creating proposals on Corrigo for works over £1k, providing detailed information and pricing for customer consideration. Attaching relevant documents, such as job reports, costs, and funding requests onto Corrigo for easy reference.
Addressing customer queries promptly and professionally via phone, email, or the Corrigo system. Actively following up with service professionals to ensure timely response and resolution of callouts. Booking subcontractors onto job sites using designated booking forms, ensuring their availability and adherence to project timelines.
Inputting all job bookings onto a shared calendar to maintain an updated schedule for efficient coordination. Closing Work Orders (WOs) on the Corrigo system after successful completion of jobs, ensuring accurate recording and documentation. Creating and organizing folders on Sharepoint to store documents and maintain a well-structured and accessible filing system. Raising any remedial actions or follow-ups required following service visits to ensure customer satisfaction and resolution. Ensuring all compliance documents are accurately saved and securely stored according to company guidelines.
You should possess.
High level of organisation and attention to detail.
Strong communication skills, both oral and written.
Ability to effectively prioritize tasks and manage time efficiently.
Proficiency in using Corrigo and other relevant software applications.
Experience in coordinating jobs or managing service professionals is preferred.
Familiarity with procurement processes and experience raising purchase orders.
Ability to multitask and work in a fast-paced environment.
Strong problem-solving abilities and ability to handle customer inquiries with professionalism.
Working knowledge of Microsoft Office applications.
Knowledge of compliance and regulatory requirements is a plus.
Good understanding of Service Delivery and customer liaison.
At JLL, we believe the most effective teams are built when everyone is empowered to thrive. We support each other's wellbeing and champion inclusivity and belonging across teams, reflecting the diversity of the UK. If you're ready to take the more inspiring, innovative, and optimistic path on your journey toward success as a Facilities Administrator, we invite you to join our team and make a lasting impact
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If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
