Line lead Work, Jobs in Dereham, Nfk (with Salaries)

Customer Experience Team Leader
Zipwater —Dereham
- Full-time
- Customer service
- Leadership
- Communication skills
- Free parking
- Annual leave
Quick apply
Assistant Manager - The Stables
Royal Norwich Golf Club Limited —Norwich
- From £29,500 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
4d
Cell Leader
Kinnerton Confectionery —Fakenham
- £38,000 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
SPECIFICATIONS TECHNOLOGIST REDGRAVE
Gressingham Foods Ltd —Diss
- From £29,000 a year
- Full-time
- Maths
- In-person
- Free parking
Quick apply
11d
Merchandiser
Newsquest Media Group —Norwich
- Full-time
- Sales
- Merchandising
- Driving
- Employee discount
Quick apply
Store Manager
Flying Tiger Copenhagen —Norwich
- Leadership
- Communication skills
- Time management
Catering Supervisor
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust —King's Lynn
- £28,392 - £31,157 a year
- Full-time
8d
Financial Services Administration Manager
ALAN BOSWELL GROUP LIMITED —Norwich
- £45,000 - £55,000 a year
- Full-time
- Management
- Financial services
- In-person
- Annual leave
- Life insurance
Quick apply
Operations Manager
Southgates & The Woottons —King's Lynn
- £22.97 - £24.70 an hour
- Weekend availability
- Customer service
- English
- Administrative experience
- Free parking
- Store discount
Quick apply
8d
Editor
Newsquest Media Group —Norwich
- Full-time
- Leadership
- Communication skills
- Employee discount
Quick apply
Senior Engineer
Kier Group —Wymondham
- From £51,000 a year
- Full-time
- Driving
Operations Manager
Norfolk County Council —Norwich
- £50,166 - £54,227 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
10d
Team Leader
Kinnerton Confectionery —Fakenham
- £13.59 - £16.60 an hour
- Full-time
- In-person
- Leadership
- Communication skills
- Life insurance
5d
Warehouse Lead
Mirus Aircraft Seating Limited —Hingham
- ERP systems
- Microsoft Office
- Continuous improvement
NPD Technologist
Kinnerton Confectionery —Fakenham
- Up to £33,587 a year
- Full-time
- Microsoft Excel
- Organisational skills
- Communication skills
Associate Director of Psychology
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £79,504 - £91,609 a year
- Full-time
Newly Qualified Operating Department Practitioners
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust —King's Lynn
- £32,073 - £39,043 a year
- Weekend availability
5d
Sales Assistant
Smiggle —Norwich
- Part-time
- Sales
- Communication skills
- Store discount
- Annual leave
Project Manager
Verisk —Norwich
- Full-time
- Project management
- Agile
- IT
- Annual leave
- Life insurance
8d
Literacy Intervention and Library Support Officer
Reepham High School and College —Norwich
- £22,613 a year
- Part-time
- School

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line lead jobs near dereham, nfk

Customer Experience Team Leader

Zipwater -
Dereham

Quick apply

Job details

Full-time

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Sick pay
On-site parking

Qualifications

Customer service
Leadership
Communication skills

Full job description

Are you passionate about leading teams and delivering world-class customer service?

Zip Water is seeking a dynamic Customer Success Team Leader to oversee the daily operations of our Aftersales Team, while supporting the wider Customer Success department.

With unrivalled expertise in filtered boiling, chilled and sparkling water, Zip Water is known globally for being home to the world’s most advanced drinking water systems.

As a Team Leader, you will lead the team of advisors providing, feedback, support and maintain high standards of customer service taking into account the needs of both internal and external customers. The role will require a customer focused problem solver with strong communication and leadership skills to drive continuous improvement and team cohesion.

Core Role & Responsibilities:

Drive a culture of accountability, empathy, and continuous improvement, by fostering a collaborative, motivated, and customer-oriented team culture.
Lead, coach, and develop a team to meet performance targets and adhere to standards
Day to day resource planning of the Aftersales team using data to support key KPIs.
Oversee the Aftersales process, ensuring timely and efficient allocation of resource to meet customer SLAs.
Champion a customer-first approach across the team and wider Customer Experience Team.
Using customer feedback to investigate areas of improvement and implement in line company process to improve the customer journey.
Work collaboratively with other Team Leaders within our Customer Experience Team to optimise workflows and resource allocation.
Build good working relationships with all colleagues based on trust and respect to ensure we can deliver for the customer.
Conduct regular team meetings, one-to-ones, and performance reviews
Establish KPIs to accurately Aftersales performance
Report on teams performance, highlighting successes and addressing areas for improvement.

Requirements

Able to communicate effectively with different individuals within the business whether this is in person, via phone or email
Proven track record in leading high performance Customer Experience teams
Great leadership & problem solving skills
The ability to help deliver exceptional customer service & operational efficiency
The desire and passion to drive continuous improvement and innovation

Benefits

25 days annual leave + bank holidays
Company Sick Pay
We offer a professional collaborative environment that is relaxed and focused
Full training and continuous support with your team
Free onsite parking
Cycle to Work scheme available
A market leading company pension
Holiday purchase scheme
Life assurance
Employee rewards and discounts through Perks at Work
Option to join Health Care Cash Plan
24/7 365-day access to Employee Assistance Programme
Well-being programs – including discounted gym membership
Access to on-going learning and development with our online learning platform

Quick apply

Refine Your Search

line lead jobs in dereham, nfk

Customer Experience Team Leader

Assistant Manager - The Stables

Cell Leader

SPECIFICATIONS TECHNOLOGIST REDGRAVE

Merchandiser

Store Manager

Catering Supervisor

Financial Services Administration Manager

Operations Manager

Editor

Senior Engineer

Operations Manager

Team Leader

Warehouse Lead

NPD Technologist

Associate Director of Psychology

Newly Qualified Operating Department Practitioners

Sales Assistant

Project Manager

Literacy Intervention and Library Support Officer

I want to receive the latest job alerts for line lead in dereham, nfk

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