Helpdesk engineer Work, Jobs in Desborough, Nth (with Salaries)

Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
1st / 2nd Line Support Engineer
Billing Finance —Northampton
- £30,000 a year
- Hybrid work
- Azure
- Windows
- Computer networking
- Employee assistance programme
Site Technician
BAM UK & Ireland —Market Harborough
- £13.50 an hour
- Monday to Friday
- Maintenance
- Driving
- IT
3d
2nd Line IT Support Technician
DSM Group —Peterborough
- £30,000 - £34,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
Property Maintenance Coordinator
Maintenance 24-7 Limited —Peterborough
- £27,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Annual leave
Quick apply
1d
2nd Line Engineer
Bechtle UK —Northampton
- £30,000 - £35,000 a year
- Weekend availability
- Hybrid work
- In-person
- Communication skills
- Annual leave
Quick apply
8d
Building Services Engineer
Kier Group —Rushden
- Full-time
- Remote
- Travel
- Communication skills
- Flexible schedule
Maintenance Engineer - Electrical
Emcor —Biddenham
- £42,000 a year
- Overtime
- Contracts
- IT
- Employee assistance programme
- Referral programme
Quick apply
Engineer
Kier Group —Alconbury
- Full-time
- Travel
Key Accounts Administrator
Otis —Leicester
- Full-time
- Customer service
- Communication skills
7d
Multi Skilled Engineer (Mobile)
Emcor —Northampton
- £38,000 a year
- Overtime
- Contracts
- IT
- Annual leave
- Employee assistance programme
Quick apply
Mobile Engineering Supervisor
BAM Construction —Bedford
- Management
- Customer service
- Computer literacy

I want to receive the latest job alerts for helpdesk engineer in desborough, nth

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk engineer jobs near desborough, nth

Help Desk Engineer

PCS Business Systems -
Kettering

Apply Now

Job details

Qualifications

Customer service
Communication skills

Full job description

In this role, you will be responsible for answering incoming support calls via email, telephone, or website ticket. You will accurately identify, diagnose, and prioritise the required actions. You will enter technical problems, their causes, and solutions within our helpdesk software. Part of your duties will also include contacting the customer or end user to provide troubleshooting help and advice.

You will track changes, monitor success, and provide feedback to the customer, recording all actions in the helpdesk software. It’s important to stay mindful of timescales, impact, and scale of problems to ensure the customer is kept informed at all times.

You will diagnose hardware and software issues related to desktops, laptops, networks, servers, storage, and Virtual Servers by using our managed service software and agents, and by asking accurate, concise questions in a professional and timely manner.

For more complex or persistent problems, you will seek help and support from your teammates, team leaders, and management personnel as needed, or just because you would like a second pair of eyes. You will make recommendations to others within PCS on how best to action needs within a customer’s environment.

SLAs are key to providing exceptional support, so responding to them in an agreed way is paramount. You will keep accurate records, record your steps, and update both people and our software. Your goal is to provide help and support to an outstanding level. This is a role that requires a high level of technical expertise, excellent communication skills, and a commitment to exceptional customer service.

APPLY NOW

At PCS, we are always on the lookout for amazing people who share our passion and vision. If you are excited by the idea of joining our team, please complete a form and tell us what makes you a perfect match for us.

Please can you also attach your CV separately and send it to the email address below. We can’t wait to hear from you!

[email protected]

SUBMIT

Apply Now

Refine Your Search

helpdesk engineer jobs in desborough, nth

Help Desk Engineer

1st / 2nd Line Support Engineer

Site Technician

2nd Line IT Support Technician

Property Maintenance Coordinator

2nd Line Engineer

Building Services Engineer

Maintenance Engineer - Electrical

Engineer

Key Accounts Administrator

Multi Skilled Engineer (Mobile)

Mobile Engineering Supervisor

I want to receive the latest job alerts for helpdesk engineer in desborough, nth

Explore jobs in more locations

Please can you also attach your CV separately and send it to the email address below. We can’t wait to hear from you!

[email protected]

Jobseeker tools

Employer Tools

Browse

Stay Connected