Network engineers Work, Jobs in Desborough, Nth (with Salaries)

Help Desk Engineer
PCS Business Systems —Kettering
- Customer service
- Communication skills
- Time management
IT Network Engineer
Bleckmann UK Ltd —Corby
- £55,000 - £64,000 a year
- Full-time
- Computer Science
- English
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Senior Cloud Network Engineer
Bright Horizons —Northampton
- From £55,000 a year
- Full-time
- Azure
- DevOps
- Analysis skills
- Employee discount
Quick apply
9d
1st/2nd Line IT Support Engineer
Haus of HR —Olney
- £25,000 - £30,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
- Annual leave
Quick apply
14d
Apprentice IT Engineer
Link Network Solutions —Wellingborough
- £12,000 - £15,000 a year
- Software troubleshooting
- IT
- In-person
Quick apply
1d
Actemium Automation Peterborough - Graduate Automation Engineer
Actemium UK —Peterborough
- Full-time
- Engineering
- Microsoft Office
- Programmable logic controllers
Quick apply
Full Stack Engineer
Barclays —Northampton
- Java
- Continuous improvement
- APIs
12d
Data Analyst
Cromwell Group —Leicester
- Full-time
- Data analysis skills
- SQL
- Power tools
- Annual leave
- Sick pay
IT Project Engineer
Microbyte Solutions Ltd —Peterborough
- £30,000 - £40,000 a year
- Full-time
- Azure
- Windows
- Travel
Quick apply
7d
Information Security Senior Engineer
The Manufacturing Technology Centre —Coventry
- £70,000 - £78,000 a year
- Full-time
- Communication skills
- Work from home
Quick apply
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Phone etiquette
Quick apply
Security Pen Tester / Senior Security Pen Tester
NEXT —Leicester
- £42,800 - £72,500 a year
- Full-time
- Azure
- AWS
- Communication skills
- Free parking
- Employee discount
Business Analyst
HMGCC (His Majestys Government Communications Centre) —Hanslope
- £53,761 a year
- Overtime
- Remote
- Analysis skills
- Presentation skills
- Communication skills
- Free parking
- Annual leave
2d
Graduate Apprentice Electrical Engineer
VINCI Energies —Leicester
- AutoCAD
- Engineering
- Microsoft Office
6d
Graduate Apprentice Electrical Engineer
VINCI Energies UK & RoI —Leicester
- AutoCAD
- Engineering
- Microsoft Office
Quick apply
6d
Electrical Design Engineer
Scott Bader —Wellingborough
- Full-time
- Engineering
- Free parking
Senior IT Support Engineer
Kazzoo Ltd —Leicester
- £35,000 - £40,000 a year
- Azure
- Driving
- Mentoring
- Free parking
- Referral programme
Quick apply
13d
Senior TechOps Generalist
Octopus Energy Group —Leicester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
Senior DevOps Engineer
NEXT —Leicester
- £66,600 - £73,800 a year
- Full-time
- Azure
- DevOps
- Analysis skills
- Free parking
- Employee discount
Stress Engineer (Static) - NIGHTS/ SHIFTS
Airbus Operations Limited —Broughton
- Full-time
- Engineering
- Travel
- Leadership
- Free parking

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Help Desk Engineer

PCS Business Systems -
Kettering

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Job details

Qualifications

MCP
Customer service
IT support
Communication skills
Time management
Information Technology

Full job description

In this role, you will be responsible for answering incoming support calls via email, telephone, or website ticket. You will accurately identify, diagnose, and prioritise the required actions. You will enter technical problems, their causes, and solutions within our helpdesk software. Part of your duties will also include contacting the customer or end user to provide troubleshooting help and advice.

You will track changes, monitor success, and provide feedback to the customer, recording all actions in the helpdesk software. It’s important to stay mindful of timescales, impact, and scale of problems to ensure the customer is kept informed at all times.

You will diagnose hardware and software issues related to desktops, laptops, networks, servers, storage, and Virtual Servers by using our managed service software and agents, and by asking accurate, concise questions in a professional and timely manner.

For more complex or persistent problems, you will seek help and support from your teammates, team leaders, and management personnel as needed, or just because you would like a second pair of eyes. You will make recommendations to others within PCS on how best to action needs within a customer’s environment.

SLAs are key to providing exceptional support, so responding to them in an agreed way is paramount. You will keep accurate records, record your steps, and update both people and our software. Your goal is to provide help and support to an outstanding level. This is a role that requires a high level of technical expertise, excellent communication skills, and a commitment to exceptional customer service.

Have previous Managed Service Provider experience.
Preferable to have a relevant degree or similar vocational qualification (IT).
Required to work on a shift rota.
MCP Certified, but not essential.
Minimum of two years’ technical experience in an IT support environment.
Proficiency working knowledge and experience of a Microsoft environment.
Respond quickly, under pressure to a fluid and evolving problem.
Ability to switch from one task to another quickly and efficiently.
Able to work on fast moving, challenging and unique business problems.
Resilient and resourceful able to manage your own workload
Excellent time management skills and the ability to meet deadlines.

Competitive salary
Monthly ServiceDesk Award Bonus
Positive Feedback Bonus
Exam Bonuses
23 days holiday entitlement plus Bank Holidays
Training and development opportunities
Casual work attire
Remote working available

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At PCS, we are always on the lookout for amazing people who share our passion and vision. If you are excited by the idea of joining our team, please complete a form and tell us what makes you a perfect match for us.

Please can you also attach your CV separately and send it to the email address below. We can’t wait to hear from you!

[email protected]

Name

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Refine Your Search

network engineers jobs in desborough, nth

Help Desk Engineer

IT Network Engineer

Senior Cloud Network Engineer

1st/2nd Line IT Support Engineer

Apprentice IT Engineer

Actemium Automation Peterborough - Graduate Automation Engineer

Full Stack Engineer

Data Analyst

IT Project Engineer

Information Security Senior Engineer

2nd Line Support Technician

Security Pen Tester / Senior Security Pen Tester

Business Analyst

Graduate Apprentice Electrical Engineer

Graduate Apprentice Electrical Engineer

Electrical Design Engineer

Senior IT Support Engineer

Senior TechOps Generalist

Senior DevOps Engineer

Stress Engineer (Static) - NIGHTS/ SHIFTS

I want to receive the latest job alerts for network engineers in desborough, nth

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Please can you also attach your CV separately and send it to the email address below. We can’t wait to hear from you!

[email protected]

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