case manager Work, Jobs in devizes, wil (with Salaries)

Assistant Case Manager
Family Wise Limited —Calne
- £26,000 - £28,000 a year
- Full-time
- Microsoft Excel
- English
- Microsoft Office
Quick apply
HR Adviser
Wiltshire Police —Devizes
- £35,736 - £37,476 a year
- Full-time
- English
- Case management
- Human resources
- Gym membership
2d
Probate case manager
WDS Associates Legal Services —Bristol
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
6d
Senior Case Advisor
Wiltshire Council —Trowbridge
- £39,862 - £41,771 a year
- Temporary
- Hybrid work
13d
Complaints Case Manager
Thames Water Utilites —Swindon
- From £27,040 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Complaints Manager
Aster Group —Andover
- £45,276 a year
- Full-time
- Analysis skills
- Travel
- Leadership
- Work from home
- Employee assistance programme
6d
Case Manager
The Maples Community —Bristol
- £28,560 a year
- Full-time
- Management
- Team management
- IT
- Free parking
- Store discount
Quick apply
6d
Ecommerce & CRM Manager
Tom's Studio —Frome
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Merchandising
- Analysis skills
- Continuous improvement
- Free parking
- Employee discount
Quick apply
Case Handler
Steele Rose Ltd —Salisbury
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
5h
Investigating Manager
Wiltshire Council —Trowbridge
- £46,041 - £48,472 a year
- Part-time
- Hybrid work
Marketing Manager
NCAB Group —Devizes
- Marketing
- English
- Master's degree
- Free parking
- Employee assistance programme
Criminal Justice Recovery Worker
Turning Point —Trowbridge
- £25,870 - £30,265 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- IT
2d
Estates Contract Manager
Defence Science and Technology Laboratory —Bulford
- £50,066 - £56,000 a year
- Part-time
- Remote
- Management
- Presentation skills
- Contracts
- Annual leave
2h
Deputy Undergraduate Manager - Bath Academy
Royal United Hospitals Bath NHS Foundation Trust —Bath
- £32,073 - £39,043 a year
- Part-time
- University
- Annual leave
Operational Support Grade - HMP Erlestoke (Prison Support Role)
Ministry of Justice —Erlestoke
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- IT
- Annual leave
- Employee assistance programme
Transformation, Change and Benefits Lead (RUH)
Royal United Hospitals Bath NHS Foundation Trust —Bath
- £49,387 - £64,750 a year
- Full-time
6d
Relationship Manager (South West)
iamproperty & iamsold —Salisbury
- Up to £50,000 a year
- Full-time
- Presentation skills
- Travel
- Communication skills
- Annual leave
Quick apply
RPAS Accountable Manager & Operations Team Leader
Cubic Corporation —Salisbury
- Full-time
- Military
- Bachelor's degree
- Travel
Capture Manager
Leidos —Ham
- £75,800 - £99,800 a year
- Full-time
- Hybrid work
- Sales
- Business development
- IT
- Annual leave
- Work from home
SACM and Obsolescence Manager
Leidos —Ham
- £58,400 - £74,900 a year
- Full-time
- Communication skills
- Annual leave
- Work from home
1d

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Assistant Case Manager

Family Wise Limited
Calne

Quick apply

Job details

Full-time
£26,000 - £28,000 a year

Qualifications

Microsoft Excel
English
Microsoft Office
Problem-solving
IT
Communication skills
Time management

Full job description

Assistant Case Manager

Working Hours: Full-time - 10am-6pm or 9am-5pm (depending on business needs)

Location: 19 High Street, Calne, Wiltshire SN11 0BS (office-based)

About us

Family Wise is a rapidly growing probate research and genealogy firm based in Calne, Wiltshire. We're a close-knit team who thrive on open communication, working at pace and transparency. This role involves detailed research, logical problem-solving, and helping families navigate complex estate matters. If you love following processes, working with data, and getting stuck into meaningful research that makes a real difference, this could be the role for you. We value precision, independence, and people who can think laterally when the research or the task at hand gets tricky.

Job Overview
The Assistant Case Manager role is vitally important to the business. They are responsible primarily for ensuring that we correctly administrate the estates we deal with, and as such are required to have strong research and management skills. They are also our primary liaison with both clients and our own research team. They must be willing to be part of a close-knit and vibrant team, whilst also being able to work independently and manage their own workflow as well as that of others.

Duties

Managing the daily allocation of case work and coordinating work across the research team
Conducting high quality genealogical and probate research, recording findings in precise case notes
Tracing individuals as part of family units, working both forwards and backwards through history
Liaising with beneficiaries, solicitors, and organisations in a sensitive, timely and straightforward manner
Supporting estate administration processes and identifying necessary steps to progress cases
Preparing letters and documentation, and effectively managing incoming and outgoing communications
Using our CRM system to maintain accurate records and case status updates
Managing incoming notes from sub-contractors and issuing quarterly updates

Essential Skills & Experience

Comfortable working both independently and as part of a team
Problem-solving skills and the ability to think laterally when research hits a wall
Ability to follow logical processes while staying adaptable when needed
Comfortable in a customer-facing environment, dealing with sensitive situations
Ability to produce accurate work under pressure
Ability to work in a loud open office
Ability to multi-task and manage changing priorities
Significant experience tracing individuals through historical records
Previous experience in a public-facing role
Strong problem-solving ability and the confidence to think independently
Naturally analytical and able to identify patterns, inconsistencies, and next steps
Able to use initiative and make sound decisions in a fast-paced environment

What We Offer

Benefits and rewards programme
Staff Appreciation Schemes
Career Development and Progression Opportunities

How to Apply
Please submit a CV and cover letter explaining your interest and any relevant experience. Please send this to our HR Director via email to [email protected]

Applications without a cover letter will not be considered. Please ensure you include details of your previous genealogy and research experience.

Shortlisted applicants may be asked to complete a practical assignment designed to assess:

Genealogical and probate research ability
Attention to detail and accuracy
Written communication skills
Logical problem-solving and analytical thinking
Ability to follow instructions and present findings clearly

The assignment will reflect the type of work carried out within the role and will form part of the interview and selection process.

Pay: £26,000.00-£28,000.00 per year

Ability to commute/relocate:

Calne SN11 0BS: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Quick apply

Refine Your Search

case manager jobs in devizes, wil

Assistant Case Manager

HR Adviser

Probate case manager

Senior Case Advisor

Complaints Case Manager

Complaints Manager

Case Manager

Ecommerce & CRM Manager

Case Handler

Investigating Manager

Marketing Manager

Criminal Justice Recovery Worker

Estates Contract Manager

Deputy Undergraduate Manager - Bath Academy

Operational Support Grade - HMP Erlestoke (Prison Support Role)

Transformation, Change and Benefits Lead (RUH)

Relationship Manager (South West)

RPAS Accountable Manager & Operations Team Leader

Capture Manager

SACM and Obsolescence Manager

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