Customer service team lead Work, Jobs in Devizes, Wil (with Salaries)

Dispatch Team Member and Customer Service Lead
Microbz Ltd —Melksham
- £25,000 - £27,000 a year
- Microsoft Word
- Microsoft Excel
- English
Quick apply
Personal Assistant and Administration Lead
Salisbury NHS Foundation Trust —Salisbury
- £28,392 - £31,157 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
14d
Collections Team Leader
Thames Water Utilites —Swindon
- From £32,255 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
9d
Store Operations Team Leader
Dunelm —Swindon
- £14.76 an hour
- Management
Process Improvement Lead
Nationwide Building Society —Swindon
- From £59,000 a year
- Temporary
- Data analysis skills
5h
Team Leader
Card Factory —Bath
- £13 an hour
- Leadership
9d
Team Leader
Southern Coop —Salisbury
- £13.72 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
6d
Team Leader - Call Centre (12 month FTC)
KBR —Swindon
- Weekend availability
- Microsoft Powerpoint
- Customer service
- Organisational skills

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Out Of Hours Operations Support
Cal South Ltd —Devizes
This is a fast-paced and rewarding role within a busy same-day logistics environment, supporting national customers and ensuring our operations continue to run…
£12,000 a year
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1d
Customer Assistant
Lidl —Calne
A smile on your face and a friendly manner to inspire your team and help our customers. Be a Lidl expert, helping our customers with their questions, queries…
£13.45 - £14.45 an hour
7d

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customer service team lead jobs near devizes, wil

Dispatch Team Member and Customer Service Lead

Microbz Ltd
Melksham

Quick apply

Job details

Permanent
£25,000 - £27,000 a year

Benefits

On-site parking

Qualifications

Microsoft Word
Microsoft Excel
English
Microsoft Office
HACCP

Full job description

Microbz Overview

We are a fast-growing probiotic wellness business built around a belief that healthy soils create healthy food, and healthy food creates healthy people. We make living probiotic products from our organic land in the English countryside for gut health, homes, animals, gardens and agriculture.

We are a founder-led business with strong values, a loyal customer base and ambitious plans for growth. We are looking for a team member who can support our dispatch processes and take a lead on customer services both via email and on the phone.

Role Summary

This role works to ensure that orders received are fulfilled in a timely and efficient manner in collaboration with our courier partners. The role includes following internal procedures to ensure that sufficient stocks of product, packaging and related supplies are always available.

This role is also the first port of call for customer enquiries via email or on the phone. You will receive full training on the products and the website, but it is essential that you are comfortable answering questions and supporting customers.

Due to the size of the company, we are looking for staff who are happy to support in various areas of the business, for example in bottling and production duties as well as wrapping pallets and supporting the organisation of the warehouse.

Specific Responsibilities

Dispatch

· picking and packing orders to a high-quality

· completing dispatch of all retail orders in a timely manner

· completing wholesale orders and dispatching them in accordance with our agreements

· learning about exporting processes

· using our in-house CRM to take and manage orders and mark them as complete

· booking couriers online for local, national and international deliveries

· supporting the dispatch team leader to operate a well-functioning department

· completing a weekly bottle count of bottles dispatched

· counting key materials and flagging when more need to be ordered

Customer services

· taking orders from customers on the phone

· dealing with questions and responding to customers in a professional manner on the phone and via email, escalating them when appropriate

· maintaining records of customer feedback

· supporting the team to improve customer’s experience of the website and other touchpoints

Other duties

· stock takes to ensure availability of packaging supplies and products

· supporting the bottling process when staff are needed. This can include being on the production line to bottle, label, package products and clean the area when finished.

· supporting the wrapping of pallets

· ordering supplies and receiving incoming deliveries

· maintaining a clean and organised dispatch environment

This role involves being part of a small, hands-on team. Full training will be provided.

The ideal candidate would

· be comfortable with IT and familiar with email and Microsoft Office programs (Word and Excel are essential)

· be familiar with HACCP standards

· have a professional telephone manner and be energised by speaking to customers and helping them to solve issues

· be a team player

· have experience of the manufacturing dispatch environment

· be able to work in an energetic, fast paced environment while also maintaining standards

What we can offer you

We operate a small but growing team where everybody has a vested interest in the company’s success. As part of this, we offer:

· 28 days holiday (including bank holidays)

· ‘On the job’ training and opportunities for personal development

· The opportunity to grow with a fast-growing company with plenty of opportunity to influence how things are done

· Staff product allowance of probiotics

Full training provided on

· Our range of probiotics for gut health, cleaning, gardening, pets and agriculture

· Shopify: our website provider

· Customer questions and responses

Our brand

We exist to reconnect people with nature by inspiring a probiotic life.

Our work is built on a simple idea:

Healthy soil → healthy food → healthy people

We create living probiotic products from our organic land in Wiltshire for: gut health, homes, animals and agriculture.

Everything we do is rooted in the belief that nature already knows what it’s doing, we just need to work with it.

Our Values

Ambitious: We believe there is a better way, and we’re here to build it
Generous: We share knowledge openly and bring others with us
Confident: We trust in nature and the power of microbes

Applications

Please send a CV and a cover letter to [email protected] by the 30th May 2026.

Pay: £25,000.00-£27,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service team lead jobs in devizes, wil

Dispatch Team Member and Customer Service Lead

Personal Assistant and Administration Lead

Collections Team Leader

Store Operations Team Leader

Process Improvement Lead

Team Leader

Team Leader

Team Leader - Call Centre (12 month FTC)

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