Are you a skilled WINTEL & VDI Engineer looking to support a high-profile, mission-critical programme? This is a unique opportunity to join a high-impact programme delivering next-generation deployable IT services to support operations both in the UK and overseas.
About the Programme
The programme is transforming the MOD’s deployable IT capability across Land and Maritime domains. It is replacing legacy CIS services with a modern, secure, and resilient in-house solution designed to meet the demands of frontline operations.
A core element of this transformation is the delivery of robust Through Life Support (TLS) services—ensuring systems remain operational, secure, and fully supported in dynamic and often challenging environments.
The Role
As a WINTEL & VDI Engineer (SFIA Level 3 or 4), you will provide advanced 2nd/3rd line support within the Service Operations and Resolver Group functions. You’ll be responsible for maintaining and supporting Windows-based infrastructure and Virtual Desktop environments that underpin critical operational capability.
You will:
- Manage, maintain, and troubleshoot Windows-based servers, including:
o Windows Server 2016/2019/2022
o Active Directory & Group Policy
o SQL Server
o DNS, DHCP, and other core network services
- Provide advanced L3/L4 support, including:
o L3: network connectivity, cabling, switches, routers
o L4: applications running on Windows servers and VDI systems
- Work with virtualisation technologies and VDI platforms (Citrix, VMware Horizon) where required
- Deploy patches, updates, and security hardening in line with programme and MOD policies
- Participate in system monitoring, performance tuning, capacity planning, and root cause analysis
- Support operational procedures, change control, and ITIL-aligned service processes
- Collaborate with cross-functional teams to implement infrastructure improvements and ensure service continuity
Note: This role focuses exclusively on Windows-based infrastructure. Linux or non-Windows server administration is not part of this position.
What We’re Looking For
- Understanding of network layers (L3/L4) and application support
- Experience following ITIL service management processes
- Previous experience in secure or defence environments is highly desirable
- Excellent analytical, problem-solving, and troubleshooting skills
- Ability to work on-site at Corsham
Important Note
Due to the nature of this work, candidates must be eligible for appropriate UK security clearance.
All applicants must hold the Right to Work in the UK and already possess, or be eligible to obtain, a high level of National Security Clearance.
Due to the nature of our business, your nationality, previous nationalities, and country of birth may influence the types of roles for which you are eligible.
Why Join?
Be part of a nationally significant defence programme
Work in a highly secure, technically advanced environment
Opportunity to develop skills in complex, large-scale infrastructure
25 days Annual Leave (plus Bank Holidays)
Employer Pension Contributions
Group Life Insurance
Dental & Health Cashback Plan
Wellbeing Services (includes GP, Physio and Savings Benefits)
Thorn Wellbeing Support Contribution
Employee Referral Scheme
Supported Training & Personal Development Opportunities
Apply
If you have the expertise to support this requirement and are eager to make an impact in a critical role, please apply today!
