Company Overview
West End Motors (Bodmin) Ltd. is a family-owned automotive dealership serving the Cornish motoring community for over 50 years. Specializing in Nissan and Vauxhall vehicles, our modern showrooms combine contemporary style with the latest technology to offer exceptional facilities and service.
Summary
We are seeking a dedicated Service Advisor to join our team at West End Motors in Bodmin. This role is vital in ensuring our customers receive outstanding service and support during their vehicle maintenance experience, reflecting our commitment to quality and customer satisfaction.
Responsibilities
- Greet customers promptly and professionally, understanding their vehicle needs.
- Advise customers on vehicle repairs and maintenance options.
- Upsell additional services and products to enhance customer satisfaction.
- Coordinate with the service technicians to ensure timely completion of work.
- Maintain accurate records of customer interactions and services performed.
- Handle cash transactions accurately when necessary.
- Provide exceptional customer service to foster long-term relationships.
- Keep up-to-date with the latest vehicle models and dealership offerings.
- Qualifications
- Proven experience in automotive service advising or sales.
- Strong customer service skills with a professional demeanor.
- Good mechanical knowledge of vehicles.
- Ability to upsell services effectively.
- Excellent communication and interpersonal skills.
- Ability to handle cash transactions accurately.
- Organized with attention to detail.
- A valid driver’s license is preferred.
- Call-To-Action
If you are passionate about cars and delivering top-tier customer experiences, we invite you to accelerate your career with us—apply now and become a vital part of our dynamic team at West End Motors.
Pay: From £29,120.00 per year
Benefits:
- Free parking
- On-site parking
Experience:
- Service Advisor: 1 year (required)
Work Location: In person
