Business associate Work, Jobs in Dewsbury, Wyk (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Business Associate Apprentice
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- SharePoint
13d
Associate Lecturer/Lecturer (Business Management)
CECOS College London —Bradford
- £28,000 - £34,000 a year
- Part-time
- Doctoral degree
- Master's degree
- University
- Flexible schedule
Quick apply
9h
Associate Team Leader
Minster Law —Wakefield
- £60,000 - £75,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Document Production Associate
Williams Lea —Middleton Park
- £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Referral programme
Quick apply
Legal Secretary
France and Associates —Huddersfield
- £24,500 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
5d
Sales Associate
Coach —Leeds
- £28,080 - £30,000 a year
- Part-time
- Sales
- Social media management
- English
- Employee discount
Associate Design Manager
Sigma Retail Group —Dewsbury
- £60,000 - £75,000 a year
- Hybrid work
- AutoCAD
- Presentation skills
- No degree
- Employee assistance programme
- Employee discount
Quick apply
Resource Planner
Optima Health —Sheffield
- £27,248 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Analysis skills
- Paid training
- Annual leave
Department Manager
Incora —Mirfield
- From £32,000 a year
- Full-time
- Team management
Associate Consultant
Andersen James —Sheffield
- £25,000 - £28,000 a year
- Full-time
- Sales
- Bachelor's degree
- Human resources
- Annual leave
- Sick pay
Quick apply
Business Intelligence Analyst
TransUnion —Leeds
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
Associate Business Consultant - Accelerator / Cross-Train
Columbus United Kingdom —Leeds
- £29,000 a year
- Hybrid work
- Microsoft Excel
- Communication skills
Quick apply
5d
Sales Associate
NEXT —Leeds
- £10.85 - £12.71 an hour
- Part-time
- Customer service
Serious Injury Associate
Minster Law —Wakefield
- £48,000 - £75,000 a year
- Remote
- Microsoft Excel
- Business development
- Supervising experience
13d
Presentations Associate
Williams Lea —Leeds
- Up to £24,888 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral programme
4d
Clinical Associate Psychologist
PPG Health In Justice —Doncaster
- £43,609 - £49,175 a year
- Monday to Friday
- Master's degree
- Bachelor's degree
- Psychology
- Employee discount
Hybrid MSP/Embedded Technical Support
Probado Ltd —Huddersfield
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
- Gym membership
Quick apply
6d
Associate Business Consultant - Accelerator / Cross-Train
Columbus Global —Leeds
- Remote
- IT
5d
Paid Social Manager
Soar With Us —Leeds
- £40,000 - £45,000 a year
- Full-time
- Remote
- Communication skills
- Annual leave
- Life insurance
Quick apply

I want to receive the latest job alerts for business associate in dewsbury, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

Quick apply

Refine Your Search

business associate jobs in dewsbury, wyk

Service Desk Analyst - Tier I

Business Associate Apprentice

Associate Lecturer/Lecturer (Business Management)

Associate Team Leader

Document Production Associate

Legal Secretary

Sales Associate

Associate Design Manager

Resource Planner

Department Manager

Associate Consultant

Business Intelligence Analyst

Associate Business Consultant - Accelerator / Cross-Train

Sales Associate

Serious Injury Associate

Presentations Associate

Clinical Associate Psychologist

Hybrid MSP/Embedded Technical Support

Associate Business Consultant - Accelerator / Cross-Train

Paid Social Manager

I want to receive the latest job alerts for business associate in dewsbury, wyk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected