Customer specialist Work, Jobs in Dewsbury, Wyk (with Salaries)

Senior Customer Resolution Specialist (Full-Time)
Bedzonline —Dewsbury
- £14 an hour
- Full-time
- Customer service
- Computer literacy
- Analysis skills
- Employee discount
Quick apply
3d
Customer Support Specialist
Corefinity —Leeds
- £26,500 - £30,000 a year
- 8 hour shift
- Hybrid work
- Customer service
- Salesforce
- Administrative experience
- Profit sharing
- Relocation assistance
Quick apply
13h
Customer Success & Reputation Specialist (Full-Time)
Bedzonline —Dewsbury
- £13.50 an hour
- Full-time
- Customer service
- Organisational skills
- IT
- Employee discount
Quick apply
3d
Tesco Colleague Nights - Batley Extra
Tesco UK —Batley
- £13.28 - £14.55 an hour
- Full-time
- School
9h
Customer Service Specialist - Debt Support
StepChange —Leeds
- £36,571 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
Managing Director
Techbelt —Elland
- £110,000 - £125,000 a year
- Full-time
- Sales
- Engineering
- Master's degree
- Relocation assistance
Quick apply
Change Communications Specialist
Yorkshire Housing —Leeds
- £38,439.98 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
14d
Customer Service Officer
Leeds City Council —Leeds
- £26,403 - £28,142 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Annual leave
8d
Customer Service Specialist
Sherwin-Williams —Sheffield
- £27,895 - £34,044 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Work from home
Back End Specialist Launch Team
Ball Corporation —Wakefield
- £502,500 - £723,600 a year
- Hybrid work
- Data analysis skills
- English
- Computer skills
- Employee assistance programme
Quick apply
Customer Assistant
Lidl —Brighouse
- £13.45 - £14.45 an hour
- Part-time
- Customer service
- Bakery
- Store discount
- Employee discount
22h
Technical Specialist
Glanua —Wakefield
- Full-time
- Engineering
- Laboratory experience
- Business development
Quick apply
Marketing Assistant
Quickslide Ltd —Brighouse
- £29,000 - £30,000 a year
- Full-time
- English
- Travel
- In-person
- Employee assistance programme
- Sick pay
Quick apply
9d
Product Specialist
TPP —Leeds
- £60,000 a year
- Spanish
- Travel
Trainee Utilities Surveyor
ABS Commercial Solutions —Wakefield
- £28,090 - £28,100 a year
- Nights as needed
- Microsoft Word
- Microsoft Outlook
- Customer service
- Referral programme
Quick apply
Contracts Coordinator
Dearnleys Ltd —Wakefield
- £25,500 - £26,500 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Employee discount
Quick apply
Service Controller – Team Leader
Briggs Equipment —Dewsbury
- £40,000 - £45,000 a year
- Weekend availability
- IT
- Communication skills
- Time management
- Annual leave
- Employee discount
Quick apply
Service Analyst
TPP —Leeds
- £45,000 a year
- No experience needed
Lead Salesforce Implementation Specialist
UniHomes —Sheffield
- £65,000 - £80,000 a year
- Full-time
- Salesforce
- IT
- Leadership
- Employee discount
- Referral programme
Quick apply
Customer Success Specialist
Assured Data Protection —Leeds
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Sales
Quick apply

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customer specialist jobs near dewsbury, wyk

Senior Customer Resolution Specialist (Full-Time)

Bedzonline
Dewsbury

Quick apply

Job details

Full-time
£14 an hour
3 days ago

Benefits

Company pension
Employee discount
On-site parking

Qualifications

Customer service
Computer literacy
Upselling
Analysis skills
Data entry
Organisational skills
Phone etiquette
Communication skills

Full job description

About the Role

We are looking for an exceptional Senior Customer Resolution Specialist to join our growing e-commerce business.

This is not a standard customer service role.We are looking for someone with significant experience who is capable of taking ownership of customer enquiries from start to finish, making sound commercial decisions, and resolving issues without requiring constant guidance from management.The successful applicant must have excellent judgement, strong common sense and the confidence to deal with complex situations independently whilst always protecting both the customer experience and the interests of the business.If you require regular supervision or struggle to make decisions independently, this role is not suitable.

Key Responsibilities

Manage customer enquiries via telephone, email and online messaging platforms.
Resolve customer issues quickly, professionally and with minimal escalation.
Investigate and resolve delivery issues, order queries, payment enquiries and product-related questions.
Process refunds, replacements, exchanges and order amendments in accordance with company procedures.
Take ownership of complaints and see every case through to completion.
Liaise with internal departments, suppliers and delivery partners to achieve the best outcome.
Identify practical, commercially sensible solutions that balance customer satisfaction with company policy.
Maintain accurate customer records and case notes.
Ensure customers receive timely updates throughout the resolution process.
Identify recurring issues and provide recommendations to improve customer experience and internal processes.
Handle sensitive situations professionally while maintaining a calm and positive approach.
Support colleagues when required and contribute towards maintaining exceptional customer service standards.

Essential Requirements

We are specifically looking for someone who can demonstrate:

A minimum of 2 years' customer service experience in a fast-paced environment.
Proven experience resolving complex customer issues independently.
Excellent decision-making skills and strong commercial awareness.
Outstanding written and verbal communication skills.
The confidence to deal with difficult conversations professionally.
Exceptional organisational skills with the ability to prioritise multiple cases.
High levels of accuracy and attention to detail.
Strong computer literacy and the ability to learn new systems quickly.
The ability to remain calm under pressure.
A proactive attitude with the confidence to take ownership rather than simply pass problems to management.

The Ideal Candidate

The successful candidate will be someone who naturally asks:"What is the best solution for both the customer and the business?"They will be trusted to make sensible decisions, take responsibility for their workload and deliver outstanding customer service with minimal supervision.

Benefits

Company pension
Employee discount
On-site parking

Job Type: Full-time

Experience Required: Minimum 2 years customer service experience

Work Location: In person

Pay: £14.00 per hour

Benefits:

Company pension
Employee discount
On-site parking

Experience:

Customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer specialist jobs in dewsbury, wyk

Senior Customer Resolution Specialist (Full-Time)

Customer Support Specialist

Customer Success & Reputation Specialist (Full-Time)

Tesco Colleague Nights - Batley Extra

Customer Service Specialist - Debt Support

Managing Director

Change Communications Specialist

Customer Service Officer

Customer Service Specialist

Back End Specialist Launch Team

Customer Assistant

Technical Specialist

Marketing Assistant

Product Specialist

Trainee Utilities Surveyor

Contracts Coordinator

Service Controller – Team Leader

Service Analyst

Lead Salesforce Implementation Specialist

Customer Success Specialist

I want to receive the latest job alerts for customer specialist in dewsbury, wyk

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