Maintenance associate Work, Jobs in Dewsbury, Wyk (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Customer Service Specialist (m/f/x)
TIP GROUP —Knottingley
- £31,000 a year
- Customer service
- Communication skills
- Referral programme
Quick apply
Maintenance Associate / 7153 - The Clothier`s Arms, Leeds
J D Wetherspoon plc —Leeds
- £14.27 an hour
- Part-time
- Maintenance
- Annual leave
- Employee discount
3d
Reliability Maintenance Engineering Technician
Amazon UK Services Ltd. —Wakefield
- Weekend availability
- Maintenance
- Flexible schedule
9d
Associate Quantitative Analyst
Public Sector Resourcing —Leeds
- £59,631 - £69,548 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Master's degree
4d
Maintenance Technician Lead, RME
Amazon UK Services Ltd. —Leeds
- Weekend availability
- Maintenance
- English
- Bachelor's degree
Pharmacy Technician Higher Level
Leeds Teaching Hospitals NHS Trust —Leeds
- £32,073 - £39,043 a year
- Weekend availability
- Leadership
- Teaching
3d
Process Safety Senior Consultant (Associate)
DEKRA —Leeds
- £70 an hour
- Hybrid work
- Engineering
- Master's degree
- Project management
Retail Sales Advisor - Doncaster
Oak Furnitureland —Doncaster
- £45,000 - £50,119 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Manufacturing Director - Sheffield
Mondelēz International —Sheffield
- Full-time
- Maintenance
- Project management
- Leadership
Associate Practitioner - Microbiology (Band 4)
Airedale NHS Foundation Trust —Keighley
- £28,392 - £31,157 a year
- Full-time
- Laboratory experience
- Annual leave
- Employee assistance programme
2d
Maintenance/Automotive/Mechanical/Electrical/Assembly Technician - Nottingham, UK, (RME)
Amazon UK Services Ltd. —Sheffield
- Weekend availability
- Maintenance
- English
- Project management
- Flexible schedule
1d
Associate Director - FM Operational Readiness
Turner & Townsend —Sheffield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Senior RME Technician, DSA6 RME Team
Amazon UK Services Ltd. —Wakefield
- Weekend availability
- Maintenance
- Programmable logic controllers
- Leadership
- Flexible schedule
Associate Customer Advocate
Aptean —Sheffield
- Full-time
- Hybrid work
- Salesforce
- Maintenance
- IT
Credit Controller
Stericycle —Leeds
- Microsoft Excel
- Sales
- Life insurance
- Referral programme
Sales Associate
NEXT —Sheffield
- Part-time
- Sales
- Merchandising
- IT
Associate Client Advocate
Aptean —Sheffield
- Full-time
- Salesforce
- IT
- AI
1d
Research Associate in Synthetic Polymer Chemistry
University of Sheffield —Sheffield
- £38,784 - £46,049 a year
- Full-time
- Hybrid work
- Doctoral degree
- Assembly
- University
- Annual leave
- Employee discount
Associate Technical Account Manager
Mindbody —Sheffield
- Remote
- Microsoft Office
- SQL
- Project management
Quick apply

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Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

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Refine Your Search

maintenance associate jobs in dewsbury, wyk

Service Desk Analyst - Tier I

Customer Service Specialist (m/f/x)

Maintenance Associate / 7153 - The Clothier`s Arms, Leeds

Reliability Maintenance Engineering Technician

Associate Quantitative Analyst

Maintenance Technician Lead, RME

Pharmacy Technician Higher Level

Process Safety Senior Consultant (Associate)

Retail Sales Advisor - Doncaster

Manufacturing Director - Sheffield

Associate Practitioner - Microbiology (Band 4)

Maintenance/Automotive/Mechanical/Electrical/Assembly Technician - Nottingham, UK, (RME)

Associate Director - FM Operational Readiness

Senior RME Technician, DSA6 RME Team

Associate Customer Advocate

Credit Controller

Sales Associate

Associate Client Advocate

Research Associate in Synthetic Polymer Chemistry

Associate Technical Account Manager

I want to receive the latest job alerts for maintenance associate in dewsbury, wyk

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