customer service manager Work, Jobs in didcot, oxf (with Salaries)

Customer Service Manager (CSM)
F CHURCH LTD —Abingdon
- £38,000 - £45,000 a year
- Full-time
- Customer service
- Analysis skills
- Supervising experience
- Free parking
- Employee discount
Quick apply
7d
Front of House Team Leader – Premium Private Dental Clinic
Didcot Dental Studio —Didcot
- £14 - £17 an hour
- Weekend availability
- Hospitality
- Customer service
- Hotel
Quick apply
Head of Service & Customer Experience
Chris Lewis Group —Oxford
- Leadership
Customer Relations Manager
Floryn House Care Home —Kidlington
- Up to £45,000 a year
- Full-time
Quick apply
Assistant Store Manager
Hotel Chocolat —Didcot
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
7d
Customer Relations Manager
Hamberley Care Homes —Oxford
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme
10d
Service Delivery Manager
Unum Group —Basingstoke
- Full-time
Used Car Sales Manager
Marshall Motor Group —Abingdon
- £40,000 a year
- Weekend availability
- Sales
- Leadership
- Annual leave
- Employee discount
Quick apply
Standard Collection Service Delivery Manager
Thames Water Utilites —Swindon
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Leadership
STORE MANAGER - DIDCOT PARKWAY
H&M —Didcot
- Full-time
- Sales
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Trainee Duty Manager
Serco Plc —Oxford
- £15.06 an hour
- Part-time
- Customer service
- Communication skills
- Annual leave
Customer Operational Delivery Manager
Once For All UK —Basingstoke
- £55,000 - £60,000 a year
- Management
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Operations Manager - South East & West
Elior UK —Oxford
- £53,000 a year
- Full-time
- Travel
- Contracts
- Leadership
Quick apply
3d
Team Lead - Customer Service
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
7h
Duty Manager
Leisure Solutions Community Trust —Oxford
- £30,368.08 a year
- Weekend availability
- Hospitality
- Sales
- Supervising experience
- Employee assistance programme
3d
Director of Customer Experience
SettleParadigm —High Wycombe
- £123,936 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Leadership
Quick apply
Customer Relationship Lead
Majesticare —Haddenham
- £43,000 - £47,000 a year
- Employee discount
Quick apply
4d
Store Manager - Oxford
Ernest Jones —Oxford
- Full-time
- Employee discount
Store Manager - BP
Moto —Thatcham
- £36,000 a year
- Full-time
- Restaurant
- Restaurant experience
- Employee discount
- Sick pay
Quick apply
1d
Bershka Deputy Manager Oxford City
INDITEX —Oxford
- Full-time
- Leadership
- Employee discount
Quick apply

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customer service manager jobs near didcot, oxf

Customer Service Manager (CSM)

F CHURCH LTD
Abingdon

Quick apply

Job details

Permanent | Full-time
£38,000 - £45,000 a year
7 days ago

Benefits

Free parking
Casual dress
Employee discount
On-site parking

Qualifications

Customer service
Analysis skills
Supervising experience
Organisational skills
Leadership
Communication skills

Full job description

Overview

long established plumbing and heating maintenance and install company.

We are seeking a dynamic and experienced Customer Service Manager (CSM) to lead our customer service team. The successful candidate will be responsible for overseeing daily operations, ensuring exceptional customer satisfaction, and fostering a positive team environment.

strong management and communication skills, are essential for this role. The CSM will play a pivotal role in analysing customer feedback, implementing service improvements, and maintaining high standards of service delivery across multiple channels.

Responsibilities

Lead ,grow and maintain our large customer base ensure efficient and professional support is provided to clients.
Develop and implement customer service policies, procedures, and standards aligned with organisational goals.
Analyse customer feedback and data to identify trends, areas for improvement, and opportunities for enhancing the overall customer experience.
Manage escalations effectively, resolving complex issues promptly while maintaining positive relationships with clients
Foster a collaborative team environment that encourages continuous improvement and high performance.
Collaborate with other departments to ensure seamless service delivery and address any operational challenges.
Maintain comprehensive records of customer interactions, complaints, and resolutions to support ongoing analysis and reporting.

Requirements

Proven management or supervisory experience within a customer service environment.
Strong leadership skills with the ability to work under pressure
Excellent communication skills
Strong analysis skills to interpret customer data and feedback effectively.
Exceptional organisational skills with the ability to manage multiple priorities simultaneously.
Demonstrated ability to handle complex situations with professionalism and tact.
Experience in developing strategies that improve customer satisfaction metrics.
Ability to work collaboratively across departments to achieve organisational objectives. This role offers an exciting opportunity for a dedicated professional passionate about delivering outstanding customer service while leading a motivated team towards excellence.

Pay: £38,000.00-£45,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in didcot, oxf

Customer Service Manager (CSM)

Front of House Team Leader – Premium Private Dental Clinic

Head of Service & Customer Experience

Customer Relations Manager

Assistant Store Manager

Customer Relations Manager

Service Delivery Manager

Used Car Sales Manager

Standard Collection Service Delivery Manager

STORE MANAGER - DIDCOT PARKWAY

Trainee Duty Manager

Customer Operational Delivery Manager

Operations Manager - South East & West

Team Lead - Customer Service

Duty Manager

Director of Customer Experience

Customer Relationship Lead

Store Manager - Oxford

Store Manager - BP

Bershka Deputy Manager Oxford City

I want to receive the latest job alerts for customer service manager in didcot, oxf

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