Healthcare Assistant and Administrator
Location: Oxona Healthcare, St Luke's Hospital, Latimer Road, OX3 7PF
Hours:
- Wednesday 9-5
- Thursday 9-5
- Friday 9-3
- Saturday 9-1 and/ or Sunday 9-1
Opportunity for more hours if desired.
A bit about us:
Oxona Healthcare is a new type of private healthcare. We aim to offer accessible and affordable treatments for pay-as-you-go patients at a community level. No big expensive hospitals or spiralling bills, just excellent healthcare at a fair and transparent price. All appointments are with our experienced team of GPs and Consultant Dermatologists. We work from five locations, with permanent offices in Oxford and St Albans, and branch surgeries in Chipping Norton, Henley and Didcot. As a business we are looking to grow to bring accessible healthcare to more communities.
The role:
This is a varied role involving everything from welcoming the patient into the surgery, preparing them for minor surgery, supporting them, setting up instruments for surgery and clearing away afterwards. It is not for the feint hearted, but is for someone who wants a busy and very varied role. You must be okay with the site of blood!
This role would suit an experienced Healthcare Assistant looking to develop some administrative skills, or vice versa. We would consider less experienced candidates with excellent academics and an aptitude to learn. We provide all training required. Good computer skills are essential (Outlook and Teams). We use our own patient management system designed for private practice, but any experience of EMIS or similar would be useful.
As Clinical Assistant you will play a key role in ensuring clinics run safely, smoothly and efficiently. You will be a vital part of our team.
Responsibilities:
- Assist doctors during consultations and minor surgical procedures.
- Prepare treatment rooms, instruments, procedure trolleys and clinical equipment.
- Act as a chaperone during examinations and procedures, in line with company policy.
- Prepare and reassure patients before, during and after treatment.
- Support aseptic technique and maintain high standards of infection prevention and control.
- Manage clinical stock, consumables and expiry-date checks.
- Support patient check-in, bookings, payments and documentation when required.
- Assist with specimen handling, pathology or histology paperwork and dispatch processes.
- Report incidents, hazards, maintenance concerns and clinical concerns promptly.
- Help maintain CQC, health and safety and governance documentation.
About You:
You will be professional, compassionate and well organised, with the confidence to work closely with a doctor while providing calm and reassuring support to patients. Excellent communications skills are required within this role, both client facing with the patients but also internally within our small and hard working team.
Essential skills:
- Previous experience in a healthcare, clinical or care setting
- Excellent communication and interpersonal skills
- Ability to reassure patients and remain calm during
- Good IT skills and confidence using digital systems
- Strong understanding of confidentiality and professionalism
- Reliable, flexible and attentive to detail
Desirable skills:
- Experience working alongside clinicians or doctors
- Experience in dermatology or general practice
- Phlebotomy skills
- Chaperone training
- Knowledge of CQC-regulated healthcare services
- Experience using clinical management systems
Pay: £26,000.00-£32,000.00 per year
Benefits:
Application question(s):
- Do you have healthcare experience?
- What most interests you about this role?
Work authorisation:
- United Kingdom (required)
Work Location: In person
