helpdesk administrator Work, Jobs in didcot, oxf (with Salaries)

Helpdesk Administrator - 1700 - 2200
Equans —Oxford
- Part-time
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- Microsoft Office
- IT
- Employee assistance programme
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- Azure
- SharePoint
- IT
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M3EU —Abingdon
- Hybrid work
- Azure
- Windows
- Microsoft Office
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Delinea —Bracknell
- Full-time
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- Sales
- Windows
- Employee assistance programme
- Life insurance

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Helpdesk Administrator - 1700 - 2200

Equans -
Oxford

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Job details

Permanent | Part-time
14 days ago

Benefits

Cycle to work scheme
Season ticket loan
Employee assistance programme
Paid volunteer time

Qualifications

Maximo
Customer service
Microsoft Office
IT
Communication skills

Full job description

Helpdesk Administrator - 1700 - 2200

Offer ID:

83739

Job:

Support Functions / Admin Support

Contract type:

Permanent

Schedule:

Part-time

Country:

United Kingdom

Equans currently has an exciting opportunity for a part-time Helpdesk Administrator to join our estates team based at the John Radcliffe hospital in Oxford. This is a permanent position working 25 hours per week, from 17:00 to 22:00, Monday to Friday.

What will you deliver?

To provide a customer focused Helpdesk service, supporting the needs of the Hospital, dealing accurately with all client/customer requests and managing all complaints in a sensitive and efficient manner
To receive calls in hours and out of hours with professional manner
To support the planned maintenance programme by printing off job dockets and returning to the system when complete
To provide a professional approach towards customers and their needs
To provide administration support to the department
Working 25 hours per week, from 17:00 to 22:00, Monday to Friday.

Who are we looking for?

Must have experience of providing excellent customer service ideally on a helpdesk
Excellent communication skills, both oral and written
Able to work as part of a team and autonomously
Must have good IT skills (able to use Microsoft Office and management systems)
Well organised and able to prioritise workload
Ability to multi task in a busy work environment
Previous experience in a customer service/call centre role is desirable
Previous experience of using a CAFM system (Maximo or similar) is desirable

What can we offer you?

Generous holiday allowance
Company share scheme
2 paid volunteering days a year
Cycle to work scheme
Season ticket loan
Employee assistance programme

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.

Place:

Workplace : Oxford United Kingdom

Apply Now

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helpdesk administrator jobs in didcot, oxf

Helpdesk Administrator - 1700 - 2200

Systems Administrator

IT Support Engineer (6-month contract)

Technical Account Manager

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