customer care manager Work, Jobs in didcot (with Salaries)

Customer Service Manager (CSM)
F CHURCH LTD —Abingdon
- £38,000 - £45,000 a year
- Full-time
- Customer service
- Analysis skills
- Supervising experience
- Free parking
- Employee discount
Quick apply
9d
Assistant Store Manager
Hotel Chocolat —Didcot
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee discount
9d
Customer Relations Manager
Hamberley Care Homes —Oxford
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme
12d
STORE MANAGER - DIDCOT PARKWAY
H&M —Didcot
- Full-time
- Sales
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Head of Service & Customer Experience
Chris Lewis Group —Oxford
- Leadership
Used Car Sales Manager
Marshall Motor Group —Abingdon
- £40,000 a year
- Weekend availability
- Sales
- Leadership
- Annual leave
- Employee discount
Quick apply
Customer Relations Manager
Floryn House Care Home —Kidlington
- Up to £45,000 a year
- Full-time
Quick apply
Zara Reading Customer Experience Deputy Manager
INDITEX —Reading
- Weekend availability
- Customer service
- Analysis skills
- Leadership
Quick apply
10d
ZARA READING VISUAL/COMMERCIAL MANAGER
INDITEX —Reading
- Full-time
- Sales
- Customer service
- Merchandising
Quick apply
Call Centre Manager
Bramah Safeguarding CIC —Reading
- £45,000 - £55,000 a year
- Management
- Sales
- Customer service
Quick apply
6d
Branch Manager - Oxford
Nationwide Building Society —Oxford
- From £32,000 a year
- Full-time
- Customer service
- Leadership
3d
Senior Manager - Customer Vulnerability
Nationwide Building Society —Swindon
- From £75,000 a year
- Full-time
- Presentation skills
- Banking
3d
Customer Experience Lead (12 month maternity cover)
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Continuous improvement
- Employee assistance programme
Quick apply
4d
Director of Customer Operations and Engagement, EMEA
IPCI —High Wycombe
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Bershka Deputy Manager Oxford City
INDITEX —Oxford
- Full-time
- Leadership
- Employee discount
Quick apply
Operations Manager - South East & West
Elior UK —Oxford
- £53,000 a year
- Full-time
- Travel
- Contracts
- Leadership
Quick apply
4d
Store Manager - BP
Moto —Thatcham
- £36,000 a year
- Full-time
- Restaurant
- Restaurant experience
- Employee discount
- Sick pay
Quick apply
3d
Bershka Oxford City General Manager
INDITEX —Oxford
- Full-time
- Employee discount
Quick apply
Complaints Team Leader
Castle Trust Bank —Basingstoke
- Full-time
- IT
- Financial services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Duty Manager
Leisure Solutions Community Trust —Oxford
- £30,368.08 a year
- Weekend availability
- Hospitality
- Sales
- Supervising experience
- Employee assistance programme
5d

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customer care manager jobs near didcot

Customer Service Manager (CSM)

F CHURCH LTD
Abingdon

Quick apply

Job details

Permanent | Full-time
£38,000 - £45,000 a year
9 days ago

Benefits

Free parking
Casual dress
Employee discount
On-site parking

Qualifications

Customer service
Analysis skills
Supervising experience
Organisational skills
Leadership
Communication skills

Full job description

Overview

long established plumbing and heating maintenance and install company.

We are seeking a dynamic and experienced Customer Service Manager (CSM) to lead our customer service team. The successful candidate will be responsible for overseeing daily operations, ensuring exceptional customer satisfaction, and fostering a positive team environment.

strong management and communication skills, are essential for this role. The CSM will play a pivotal role in analysing customer feedback, implementing service improvements, and maintaining high standards of service delivery across multiple channels.

Responsibilities

Lead ,grow and maintain our large customer base ensure efficient and professional support is provided to clients.
Develop and implement customer service policies, procedures, and standards aligned with organisational goals.
Analyse customer feedback and data to identify trends, areas for improvement, and opportunities for enhancing the overall customer experience.
Manage escalations effectively, resolving complex issues promptly while maintaining positive relationships with clients
Foster a collaborative team environment that encourages continuous improvement and high performance.
Collaborate with other departments to ensure seamless service delivery and address any operational challenges.
Maintain comprehensive records of customer interactions, complaints, and resolutions to support ongoing analysis and reporting.

Requirements

Proven management or supervisory experience within a customer service environment.
Strong leadership skills with the ability to work under pressure
Excellent communication skills
Strong analysis skills to interpret customer data and feedback effectively.
Exceptional organisational skills with the ability to manage multiple priorities simultaneously.
Demonstrated ability to handle complex situations with professionalism and tact.
Experience in developing strategies that improve customer satisfaction metrics.
Ability to work collaboratively across departments to achieve organisational objectives. This role offers an exciting opportunity for a dedicated professional passionate about delivering outstanding customer service while leading a motivated team towards excellence.

Pay: £38,000.00-£45,000.00 per year

Benefits:

Casual dress
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer care manager jobs in didcot

Customer Service Manager (CSM)

Assistant Store Manager

Customer Relations Manager

STORE MANAGER - DIDCOT PARKWAY

Head of Service & Customer Experience

Used Car Sales Manager

Customer Relations Manager

Zara Reading Customer Experience Deputy Manager

ZARA READING VISUAL/COMMERCIAL MANAGER

Call Centre Manager

Branch Manager - Oxford

Senior Manager - Customer Vulnerability

Customer Experience Lead (12 month maternity cover)

Director of Customer Operations and Engagement, EMEA

Bershka Deputy Manager Oxford City

Operations Manager - South East & West

Store Manager - BP

Bershka Oxford City General Manager

Complaints Team Leader

Duty Manager

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