Banking Work, Jobs in Didsbury, Gtm (with Salaries)

Customer Service Advisor
Barclays —Stockport
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Banking Representative - Manchester
Metro Bank PLC —Manchester
- £26,230 a year
- Full-time
- Customer service
- Microsoft Office
- Computer skills
10d
Customer Service Telephone Advisor - Manchester
Coventry Building Society —Manchester
- £28,175 a year
- Weekend availability
- Hospitality
- IT
- Financial services
Customer Representative - Warrington
Nationwide Building Society —Warrington
- From £25,250 a year
- Part-time
- Customer service
- Banking
5d
Platform Investments Administrator
AJ Bell —Manchester
- From £25,400 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Financial services
- Employee assistance programme
- Gym membership
Quick apply
Customer Service Manager X2
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Travel
- Financial services
- Annual leave
Quick apply
9d
KYC Onboarding Specialist
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Travel
- Banking
Quick apply
CDD Analyst
Allica Bank —Manchester
- Full-time
- Hybrid work
Accounts Assistant - Banking
M&S Logistics —Sandbach
- £25,000 - £28,000 a year
- Full-time
- Free parking
Quick apply
Financial Crime Analyst - Detection Team (Manchester Hybrid)
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Communication skills
- Banking
- Marketing
- Annual leave
Quick apply
Client Support Specialist
Barclays —Knutsford
- Monday to Friday
- Customer service
- Administrative experience
- Communication skills
Assistant Customer Due Diligence - Mandarin Speaking
Bank of China —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- English
2d
Credit Controller
Travel Counsellors —Manchester
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Organisational skills
Quick apply
Treasury Analyst
Travel Counsellors —Manchester
- Hybrid work
- Data analysis skills
- Analysis skills
- Accounting
Quick apply
2d
Finance & Banking Administrator (12 Months FTC)
HSS Hire Group —Manchester
- Monday to Friday
- Hybrid work
- Microsoft Office
- Communication skills
- Banking
- Annual leave
- Work from home
Quick apply
10d
Financial Controller
Dizplai —Manchester
- £60,000 - £65,000 a year
- Full-time
Relationship Manager Corporate Banking - Mandarin Speaking
Bank of China —Manchester
- Full-time
- Management
- Sales
- Marketing
6d
Finance Senior Associate
Pinsent Masons —Manchester
- Full-time
2d
Customer Relations Specialist (Financial/Automotive)
Contechs Consulting Limited —Manchester
- Up to £17.96 an hour
- Microsoft Powerpoint
- Management
- Organisational skills
13d
Customer Support Specialist
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Annual leave
Quick apply

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Customer Service Advisor

Barclays -
Stockport

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Job details

Permanent
£26,700 a year

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 10/06/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000103972

Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You’ll be the friendly face and first point of contact for our Retail Banking customers in branch or at one of our local hubs, offering face to face guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £26,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.

Accountabilities

Collaboration across multiple digital channels to personalise each interaction with a customer.
Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support.
Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently.
Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time.
Support teams within the business operations function as needed, including risk management, compliance and collections.
Comply with all regulatory requirements and internal policies related to customer care.
To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

banking jobs in didsbury, gtm

Customer Service Advisor

Banking Representative - Manchester

Customer Service Telephone Advisor - Manchester

Customer Representative - Warrington

Platform Investments Administrator

Customer Service Manager X2

KYC Onboarding Specialist

CDD Analyst

Accounts Assistant - Banking

Financial Crime Analyst - Detection Team (Manchester Hybrid)

Client Support Specialist

Assistant Customer Due Diligence - Mandarin Speaking

Credit Controller

Treasury Analyst

Finance & Banking Administrator (12 Months FTC)

Financial Controller

Relationship Manager Corporate Banking - Mandarin Speaking

Finance Senior Associate

Customer Relations Specialist (Financial/Automotive)

Customer Support Specialist

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