Support staff Work, Jobs in Didsbury, Gtm (with Salaries)

Customer Support Advisor
ITCUK —Manchester
- £28,000 a year
- 12 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Pick and Pack Operative
Classic Football Company Ltd —Hyde
- £26,278 a year
- Full-time
- Forklift
- Warehouse experience
- In-person
- Free parking
- Employee assistance programme
Quick apply
8d
Security Officer
University of Salford —Salford
- 8 hour shift
- Customer service
- University
- Communication skills
- Annual leave
- Employee assistance programme
2d
Service Colleague
ASDA —Stockport
- £12.71 an hour
- 8 hour shift
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
22h
Medical Laboratory Assistant
The Christie Pathology Partnership LLP —Manchester
- £25,760 - £27,476 a year
- Full-time
- Laboratory experience
- IT
11d
Radiology Assistant
Spire Healthcare —Manchester
- Part-time
- Communication skills
- Annual leave
5d
Bar staff / 2103 - The Waterhouse, Manchester
J D Wetherspoon plc —Manchester
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
15h
Seasonal Store Colleague
JDSPORTS —Wythenshawe
- £12.81 an hour
- Part-time
- Customer service
- Communication skills
- Employee discount
Quick apply
4h
Staff Nurse
The Christie NHS Foundation Trust —Manchester
- £32,073 - £39,043 a year
- Part-time
- No experience needed
- Organisational skills
- Communication skills
4d
Casual Event Staff Sunday 14th June - Eccles, Manchester
MacTuff Events —Eccles
- £13.50 an hour
- In-person
Quick apply
1d
Bank Admin and Clerical Clerk
The Christie NHS Foundation Trust —Manchester
- £25,272 a year
- Full-time
- Communication skills
4d
ICC Call Handler - Parkway, Manchester
North West Ambulance Service NHS Trust —Manchester
- £25,760 - £27,476 a year
- 12 hour shift
- Customer service
- Data entry
- Typing
8d
Receptionist
The Christie NHS Foundation Trust —Manchester
- £25,272 a year
- Part-time
- Annual leave
8d
Team member
Tortilla —Manchester
- Up to £12.71 an hour
- Full-time
- Hotel
- Quick service & fast food restaurant
- Kitchen experience
- Employee discount
Quick apply
2d
Facilities Assistant - Domestic
Manchester University NHS Foundation Trust —Manchester
- £25,272 a year
- Part-time
- University
- AI
8d
Server / Waiter / Waitress
Tampopo Ltd —Manchester
- Up to £15 an hour
- Part-time
- Serving
- Hospitality
- English
- Free parking
- Annual leave
Quick apply
2d
Bar & Waiting Staff
Flaming Grill —Reddish
- Up to £12.71 an hour
- Part-time
- Bar
- Employee assistance programme
- Employee discount
Store Colleague - Part Time
JDSPORTS —Manchester
- £12.81 an hour
- Part-time
- Communication skills
- Employee discount
Quick apply
2d
Bar & Waiting Staff
Greene King Pubs —Northenden
- Up to £12.71 an hour
- Part-time
- Bar
- Employee assistance programme
- Employee discount
9d
Front of House Officer
Stockport Council —Stockport
- £23,187 - £25,152 a year
- Part-time
- IT
- Leadership
- Café
5h

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Customer Support Advisor

ITCUK -
Manchester

Quick apply

Job details

Full-time
£28,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Tech scheme
Company events
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Business processes
Organisational skills

Full job description

Customer Support Advisor

Job Description

Shift Pattern: 12-hour night shift from 7pm to 7am, 4 days on, 4 days off

This is an opportunity to join a fast-growing technology, marketing and support services business with circa 80 staff based in Didsbury, South Manchester. Founded in 2004 we have grown year on year and have established ourselves as a leader in our field. We offer a relaxed working environment, a casual dress policy and the freedom to learn new skills. We are looking for a highly motivated Customer Service specialist to join the team.

Key Responsibilities and duties

Servicing all inbound contact requests submitted by live chat, email or telephone whilst striving for first contact resolution and maximum customer advocacy.
Creating engaging interactions and developing relationships with customers.
Playing an active role in customer retention, using knowledge of the business processes to offer suitable rewards and incentives.
Escalate and report any player and business impacting issues through the correct channels.
Keep confidential records and financial information private and secure and ensure all contact is dealt with following GDPR/data protection requirements.
Address customer questions about new products, services and promotions to other brands, engage with and effectively promote incentives to improve customer satisfaction and team morale.
Work with the team manager to maintain best practices and implement any feedback provided to help improve customer service culture, response time and tools to improve staff/customer experience.
Complete ad-hoc tasks when necessary.
Utilise systems and technology to deliver great customer care.

The successful candidate will possess

Demonstrates strong interpersonal skills with the ability to communicate effectively and respectfully with a wide range of people.
Communicates clearly and adapts communication style, both verbal and written.
Pays attention to detail and contributes effectively in a team environment.
Applies organisational skills to prioritise tasks in a way that supports both individual and team needs.
Shows commitment to fostering positive and respectful interactions with customers and colleagues.
Uses available strategies and support to respond constructively in challenging or high-pressure situations.

We offer

A competitive Royal London pension scheme
Annual bonus
A company funded Health scheme to help maintain a great work-life balance
Great prospects for career progression and CPD opportunities
Relaxed and friendly working environment aided by our awesome breakout room – Playstation, Nintendo switch, ping pong, bean bags……
Two annual summer and winter parties
Free fruit, tea, coffee and ice cream vans when the sun plays out
Dogs, not every day, but from time to time we bring our 4 pawed pals in for cuddles
Casual dress code
24 days holiday increasing with length of service
Plenty of other benefits including Cycle to work scheme, tech scheme and staff discount scheme
Partnership with Spill, providing you with the access to a therapist service and numerous mental health tools to ensure healthy wellbeing at work
Lastly free car parking and an easy commute to the office either via car or public transport

Job Type: Full-time

Salary: £28,000 basic pay per year with double bank holiday pay and OTE bonus

Job Type: Full-time

Pay: £28,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

support staff jobs in didsbury, gtm

Customer Support Advisor

Pick and Pack Operative

Security Officer

Service Colleague

Medical Laboratory Assistant

Radiology Assistant

Bar staff / 2103 - The Waterhouse, Manchester

Seasonal Store Colleague

Staff Nurse

Casual Event Staff Sunday 14th June - Eccles, Manchester

Bank Admin and Clerical Clerk

ICC Call Handler - Parkway, Manchester

Receptionist

Team member

Facilities Assistant - Domestic

Server / Waiter / Waitress

Bar & Waiting Staff

Store Colleague - Part Time

Bar & Waiting Staff

Front of House Officer

I want to receive the latest job alerts for support staff in didsbury, gtm

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