Technical associate Work, Jobs in Dinnington, Syk (with Salaries)

Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
Data Analyst - Sustainability
SC Johnson Professional —Denby
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
Maintenance/Automotive/Mechanical/Electrical/Assembly Technician - Nottingham, UK, (RME)
Amazon UK Services Ltd. —Sheffield
- Weekend availability
- Maintenance
- English
- Project management
- Flexible schedule
12d
Associate Team Leader
Minster Law —Wakefield
- £60,000 - £75,000 a year
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Research Associate
University of Sheffield —Sheffield
- £38,784 - £41,064 a year
- Full-time
- Hybrid work
- Doctoral degree
- University
- IT
- Annual leave
- Employee discount
Infrastructure Engineer
Thales —Doncaster
- Full-time
- Azure
- Customer service
- SharePoint
- Annual leave
- Employee discount
Product Support Associate
Tes Global —Sheffield
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
8d
Serious Injury Associate
Minster Law —Wakefield
- £48,000 - £75,000 a year
- Remote
- Microsoft Excel
- Business development
- Supervising experience
14d
Power Apps Developer (Power BI specialism)
Methods Business and Digital Technology —Sheffield
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- SQL
- Travel
- SharePoint
- Annual leave
- Employee assistance programme
Quick apply
Apprentice Associate Audiologist
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £15,600 a year
- Full-time
- University
- Communication skills
9d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Doncaster
- £3,800 a month
- Full-time
- Sales
Quick apply
Sales Associate
Castore —Sheffield
- Sales
- Communication skills
Quick apply
Research Associate in Swarm Robot Localisation, Mapping and Inspection
University of Sheffield —Sheffield
- £38,784 - £39,906 a year
- Full-time
- Hybrid work
- Doctoral degree
- Computer Science
- C++
- Annual leave
- Employee discount
6d
Associate Director - FM Operational Readiness
Turner & Townsend —Sheffield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Evaluation and Benefits Management Technical Specialist (Associate/Technical Director - Transport Planning)
AECOM —Chesterfield
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Leadership
6d
Business Development Associate
Element Materials Technology —Rotherham
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee discount
- Referral programme
7d
Senior Project Manager
Tait —Pontefract
- Full-time
- Engineering
- Microsoft Office
- Project management
- Annual leave
- Employee assistance programme
ATM Spraying Technician
NCR Atleos —Rotherham
- £28,496 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Oracle
- Employee assistance programme
- Employee discount
Quick apply
6d
SALES EXECUTIVE
Verisure Services (UK) Limited —Doncaster
- £3,800 - £6,000 a month
- Full-time
- Sales
Quick apply
Manufacturing Director - Sheffield
Mondelēz International —Sheffield
- Full-time
- Maintenance
- Project management
- Leadership

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technical associate jobs near dinnington, syk

Service Desk Analyst - Tier I

ITA Group Inc
Wakefield

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Qualifications

Desktop support
Computer Science
Customer service
Windows
Analysis skills
Remote access software
IT support
Communication skills
Time management
Information Technology

Full job description

POSITION PURPOSE:

The Service Desk Analyst - Tier I provides first-level technical support to end-users, with the goal of delivering high levels of customer service and efficiency. This position is responsible for receiving, triaging, and resolving IT-related issues and requests from employees across the organization.

ACCOUNTABILITIES & PERFORMANCE EXPECTATIONS:

Serve as the first point of contact for all IT-related issues and requests from end-users.
Receive, log, and prioritize incoming service desk tickets through various channels (phone, email, chat, self-service portal).
Provide first-level diagnosis and resolution for a wide range of software, hardware, and network issues.
Escalate complex issues to appropriate Tier 2 or Tier 3 support teams when necessary.
Maintain accurate and detailed documentation of all service desk interactions and resolutions.
Assist users with basic software and hardware installations, configurations, and troubleshooting.
Provide guidance and support for company-approved applications and systems.
Contribute to the development and maintenance of the service desk knowledge base.
Identify and report recurring issues or trends to the Service Desk Team Lead.
Participate in ongoing training to stay current with new technologies and support processes.
Assist in the onboarding process for new employees by setting up accounts and providing basic IT orientation.
Maintain a high level of customer service, ensuring user satisfaction with each interaction.
Adhere to IT security policies and procedures in all support activities.
Participate in after-hours support rotation as needed.

POSITION REQUIREMENTS

Associate degree in Information Technology, Computer Science, or related field preferred. Equivalent experience may be considered.
1-2 years of experience in IT support or customer service role preferred.
Strong knowledge of Windows operating systems and Microsoft 365 suite.
Basic understanding of network concepts and troubleshooting.
Familiarity with remote desktop support tools and ticketing systems.
Excellent communication skills, both verbal and written.
Strong problem-solving and analytical skills.
Ability to explain technical concepts to non-technical users.
Customer-oriented mindset with a focus on user satisfaction.
Ability to work effectively in a team environment.
Excellent time management and prioritization skills.
Willingness to learn and adapt to new technologies and processes.
To be willing to perform some tasks outside of this job description as required by the business.

C2 Events, part of ITA Group, is a UK-based event production agency that creates and delivers compelling live, virtual, and hybrid experiences for global brands. Known for its creative approach and executional excellence, C2 brings complex events to life from strategy through delivery.

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Refine Your Search

technical associate jobs in dinnington, syk

Service Desk Analyst - Tier I

Data Analyst - Sustainability

Maintenance/Automotive/Mechanical/Electrical/Assembly Technician - Nottingham, UK, (RME)

Associate Team Leader

Research Associate

Infrastructure Engineer

Product Support Associate

Serious Injury Associate

Power Apps Developer (Power BI specialism)

Apprentice Associate Audiologist

JUNIOR SALES ADVISOR

Sales Associate

Research Associate in Swarm Robot Localisation, Mapping and Inspection

Associate Director - FM Operational Readiness

Evaluation and Benefits Management Technical Specialist (Associate/Technical Director - Transport Planning)

Business Development Associate

Senior Project Manager

ATM Spraying Technician

SALES EXECUTIVE

Manufacturing Director - Sheffield

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