Travel advisor Work, Jobs in Dinnington, Syk (with Salaries)

Customer Relations Consultant (Holiday Travel)
Leger Shearings Group —Rotherham
- £30,000 a year
- Full-time
- Customer service
- Travel
- Computer skills
- Free parking
- Annual leave
2d
Tesco Travel Money Advisor
Travelex —Chesterfield
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Customer Services Consultant (Holiday Travel)
Leger Shearings Group —Rotherham
- £26,000 a year
- Weekend availability
- Customer service
- Computer skills
- Communication skills
- Free parking
- Annual leave
2d
Customer Service Advisor - Part Time
EE —Sheffield
- £26,116 a year
- Part-time
- Customer service
2d
Customer Experience Advisor | S1 | Retail Banking | Worksop & Retford Branch, Twinned Site
A01 Santander UK plc —Worksop
- £25,000 - £31,579 a year
- Full-time
- Customer service
- Banking
Customer Service Advisor
EE —Doncaster
- £26,116 - £26,738 a year
- Customer service
2d
Recruitment Advisor
NEXT —Pontefract
- £32,400 - £35,000 a year
- Full-time
- Google Suite
- Oracle
- Communication skills
- Free parking
- Employee discount
5d
Regional HR Advisor North
GXO Logistics —Worksop
- Full-time
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
4d
Customer Service Coordinator
Forticrete —Sheffield
- Microsoft Word
- Microsoft Excel
- Sales
- Employee assistance programme
- Employee discount
Service Advisor
Lookers —Sheffield
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
Sales Advisor
EE —Doncaster
- £23,504 - £24,064 a year
- Sales
- Negotiation
3d
HR Advisor
Autism Plus —Doncaster
- £30,517.50 a year
- Monday to Friday
- Driving
- Travel
- Human resources
- Employee assistance programme
- Employee discount
12d
Associate Business Analyst
EtioGlobal —Sheffield
- £500 a day
- Analysis skills
- No degree
- Agile
Optical Assistant
Boots —Worksop
- Weekend availability
- Travel
- Employee assistance programme
- Employee discount
Membership Sales Advisor
Leisure Solutions Community Trust —Mansfield
- Up to £28,000 a year
- Weekend availability
- Organisational skills
- Communication skills
- Employee assistance programme
5d
Retail Advisor
EE —Sheffield
- £13.66 an hour
- Annual leave
- Employee discount
2d
Apprentice Customer Service Advisor
EE —Sheffield
- £22,527 - £26,738 a year
- Sales
9d
Occupational Health Advisor
Mediright Corporate Healthcare Ltd —Worksop
- £41,262 - £44,557 a year
- Part-time
- Communication skills
- Nursing
Quick apply
Healthy Lifestyle Advisor
ABL Health —Mansfield
- £25,000 a year
- Weekend availability
- No degree
- Travel
- Organisational skills
- Annual leave
- Referral programme
Stocktaker - Sheffield
nGeneration —Sheffield
- £26,500 - £28,500 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply

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Customer Relations Consultant (Holiday Travel)

Leger Shearings Group -
Rotherham

Apply Now

Job details

Full-time
£30,000 a year
2 days ago

Benefits

Free parking
Additional leave
Annual leave
Company pension
Free or subsidised travel
Employee discount

Qualifications

Telephony
Customer service
Complaint handling
Customer relationship management
Alternative dispute resolution
Computer skills

Full job description

Join Our Award Winning Team as a Customer Relations Consultant

Leger Shearings Head Office Team – Rotherham (S60 2XR)

We’ve been taking people on dream holidays for more than 40 years, and we're growing! Due to this success, we're now looking to expand our award winning team. We're now we’re looking for friendly, and skilled customer relations colleagues to help us continue our growth. If you love talking about travel, helping others and making people happy, and want to earn a great salary doing it, you might be just who we’re looking for! Our Customer Relations team are experts in their field, providing high levels of service and care to ensure customer needs are met and any concerns are resolved quickly and effectively.

If you're an experienced CR advisor, or a senior customer services agent looking for the next step, we'd love to hear from you!

What You’ll Get

A clear, generous pay package: Your salary will be £30,000 - we believe salary transparency matters.
Work–life balance: You’ll work 37.5 hours a week on a rota (between the hours Mon–Fri 9 am–8 pm, Sat 9 am–5 pm, Sun 10 am–4 pm) with published schedules so you can plan ahead.
Room to grow: Training is part of the deal – because learning and development help people stay and thrive. We’ll show you the ropes and help you progress through our LSG Scholarship programme.
A modern and professional environment, working as part of a close knit team with the opportunity to have a direct impact on our business!

Fantastic benefits!

Up to £1590 every year for you and your partner to use towards a Leger Shearings holiday (and we'll even given you up to 5 days extra paid leave to take it!)
30 days’ annual leave (including bank holidays) rising by an additional day each year, plus your birthday and Christmas Eve off, and an option to buy another 5 days annual leave.
Great friends & family discounts, free parking, free eye tests, and contributions towards glasses.
A friendly team with regular social events and wellbeing initiatives.
Free parking every day.

What will you do as a Customer Relations Consultant?

Your role will be to deliver a customer focused and effective complaints resolutions for our customers. This will include:

Taking enquires over the telephone and via email.
Effectively handling and owning customer / supplier queries and resolving any concerns in a caring, empathetic and confident manner.
Identifying the customers’ needs through effective questioning and selecting appropriate products or solutions to match the customer requirements or resolve their queries.
Dealing with any operational changes and identifying issues to improve the customer / supplier experience and journey.
Assisting customers on holiday to ensure any issues are resolved efficiently, escalating any serious concerns to senior colleagues in a timely and effective manner.
Maintaining accurate records.
Increasing customer loyalty by providing consistent and professional communication.
Demonstrating up to date product and brand knowledge while having in depth knowledge relating to our portfolio of destinations and supplier products

Where will you be based?

You will be based at our Head Office Contact Centre in Rotherham, South Yorkshire, postcode S60 2XR.

Who you are? Skills we're looking for.

Senior customer services or relations experience: You bring at least twelve months’ experience in a good quality customer services / relations role, ideally in a Contact Centre type role.
Excellent communicator: You can build rapport quickly, listen actively, and convey information clearly over the phone and in writing.
Consultative and problem-solving approach: You’re skilled at asking the right questions to understand customer needs and confidently recommending solutions to meet needs.
Tech-savvy: You’re at ease using computer and phone systems, and you can learn our booking and CRM tools quickly.
Organised and goal-oriented: You can manage your time, follow up customer cases, and meet targets without compromising on service quality.
Team player: You enjoy working in a supportive, on-site team environment at our Rotherham HQ, and you contribute to a positive workplace culture.
Passion for travel: You’re excited about holidays and destinations, our training will help you build product knowledge even if you’re new to the travel sector.

Sound Like You?

We not looking for an AI recap of the role in your application; instead, we really want to see your genuine experiences and personality. Please avoid submitting AI-generated CVs, share real examples from your customer service roles that show how you communicate with customers, resolve issues, and work with a team. Your unique story and passion for travel will help us understand how you’ll fit into our supportive team.

Please note that we do often receive lots of applications, and we may not have the opportunity to reply to everyone. If you don't receive reply within 7 days, please assume your application has been unsuccessful on this occasion. Thanks!

No agencies please.

Benefits:

Additional leave
Company pension
Employee discount
Free or subsidised travel
Free parking

Work Location: In person

Apply Now

Refine Your Search

travel advisor jobs in dinnington, syk

Customer Relations Consultant (Holiday Travel)

Tesco Travel Money Advisor

Customer Services Consultant (Holiday Travel)

Customer Service Advisor - Part Time

Customer Experience Advisor | S1 | Retail Banking | Worksop & Retford Branch, Twinned Site

Customer Service Advisor

Recruitment Advisor

Regional HR Advisor North

Customer Service Coordinator

Service Advisor

Sales Advisor

HR Advisor

Associate Business Analyst

Optical Assistant

Membership Sales Advisor

Retail Advisor

Apprentice Customer Service Advisor

Occupational Health Advisor

Healthy Lifestyle Advisor

Stocktaker - Sheffield

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